This is such a shame, my main device for years has been a Librem 15 and overall I had been really happy with it. Although it is overpriced compared based on specs, I thought it was worth it to have a user-friendly version of Heads firmware (PureBoot) that someone flashed for me. I don't need that level of security but it's awesome to have open source firmware that's Linux based.
Louis nails it when he calls out that they see themselves as always being the good guy as being particularly insidious. Purism had good intentions with what they were developing and were very ambitious with what they were trying to do, and because of that I too had always wanted to give them the benefit of the doubt. At this point I'm really glad I never bought a Librem mini or Librem 5 like I was wanting to before, I had stopped following the company a while ago but I knew something was up with their shady "investment opportunity" emails that appear to violate securities laws and may or may not be a ponzi scheme.
Seriously, you tried really hard to do something really ambitious and awesome and have failed your customers, it's way past time to come clean. It's laughable to be organized as a Social Purpose Corporation but defraud and lie to your customers.
If you work at Purism and you see shady and unethical things going on as part of this, don't be afraid to be a whistleblower.