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Article author here. Really valuable stuff, thanks for sharing!

Do you handle this for Mastercard in any way? I've heard of Ethoca (they are really good at SEO), it seems quite similar to Verifi.

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Ya, for Mastercard we use their Ethoca network. They are much more expensive, like $25 per resolved charge but now our chargeback rate is near 0% for Visa / MC and get incredible rates on the front end from such clean processing. Plus we never have to worry about chargebacks threatening our merchant account again.

What do you do for Amex/Discover?

Just standard cb dispute process. We outsource this.

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