> they tend to make up fake information – errors called “hallucinations.”
Hallucinations are a certain kind of error. But what appears to have happened here is a _direct_ manipulation from Microsoft. Which is a risky play by them. It doesn't take much to erode trust. People tend to trust LLMs because they tend to get things right. But if people see a few things that they know is wrong, they will quickly stop trusting. If they see a few things as marketing, then they will very quickly stop trusting.
It's not a hallucination, it is a filter. Microsoft manipulated the output to prefer their own products and boy is that a risky strategy.