We currently use them as our main PSP. It's ok.

Unfortunately they seem to have stopped working on their main payment product for years and it stagnated.

I asked a sales rep years ago if they have plans to integrate Amazon Pay. He said yes. It is still not available. They have Apple Pay, but not Google Pay. After PayPal, these wallets are the most important payment methods in e-commerce here, yet they don't seem to know this and/or refuse to add them for whatever reason.

Instead they now offer loans that are repaid with a percentage of sales. The conditions are horrible. Probably related to selling a good amount of shares to Blackstone PE in 2021.

So the enshittification has started. I guess they are working towards an IPO, so price hikes will probably come, too. Hope they prove me wrong and turn it around.

I've had a bad experience with them (though that was a few years ago). Back then they manually reviewed each website before enabling payment processing (which is fine), but then just didn't get back to us. We tried messaging them for a status update, but only got a generic answer that it'd take another couple days. After three or four weeks and another back and forth we just gave up.

As I said, this was a couple years ago, so things might be very different now (we might've been an outlier even back then), but it left a bad taste, because the customer service was so unhelpful, even though they were much smaller than stripe.

This is the first I've heard of it. Thank you for bringing it to my attention.

Great for those starting in Europe, it seems. And PayPal!!!!

I have had good experiences with them for the past ±10 years.