Generally agree with launching early - although this feels very early! We are currently looking for a replacement to our HubSpot account (20 person company for context with c4 people who use HubSpot - so probably a potential customer!), however this appears to be very buggy to start with and misses some basic functions:
* Doesn't seem to be a way to name / describe an opportunity (pretty fundamental)
* Cannot quickly add an opportunity without setting up the company (most other CRM products have a quick-add)
* 'Contact' appears to have a quick-add when adding an opportunity, but it doesn't work.
* All opportunities automatically default to Lost
* Dragging an opportunity into an 'empty' bucket does not always behave as expected (e.g. if you drag it to below the 'new' button)
* No way to add additional pipeline stages
* Users can remove all companies/deals/contacts from the system in two clicks with no limit and no way to reverse (:
* If you invite a user to your workspace, they are immediately admin and can kick you out of your own workspace.
* No way to archive an opportunity - the pipelines will just grow so will be totally unusable after a few months.
* Basic UI issues from a usability perspective - like two icons for people when you go into an opportunity, and not clear that one of them wants you to put an employee count in it, and then other field where you say employees doesn't actually seem to work. If I go to add people to the opportunity, it shows me people I have already deleted and does not show me someone I just recently created and assigned to the company...!
* No way to export data for analysis (e.g. to Excel). Conversely no way to import data (e.g. from Excel) so migration is impossible (companies will have 10's of thousands of contacts)
* Basic audit issues... If someone creates a note I can either delete it, or I can rewrite it and it looks like they said it (it doesn't say it was modified by another user and just lets me edit others notes!).
This is after like 10 minutes of testing so I assume there are lots of other issues too...
Broadly at the moment I don't think it passes the 'Being a better CRM than Trello' test, and definitely does not pass the 'better than a spreadsheet' test, but hopefully with time it will. At the moment though it feels very under-baked, but wish you luck in building this out into a product which is usable.