Imagine a relationship in which one person can read the other's mind. This is the power of gods: They know our thoughts, but we don't know theirs. The only rational conclusion is total submission to their will, or to the will of their representatives. The offer of such a power, even to a severely limited extent, is appealing enough for people to part ways with their money and natural skepticism.
Can it be beneficial? A list of categories that seems authoritative and scientific but is open to interpretation can give some people a sense of comfort that they belong in their "place" within the organization, that there are other people facing similar experiences, or that they are not personally at fault. It can give a beginning manager the confidence to interact with colleagues and subordinates by means of a formula.
Can it be harmful? Sure, it opens people to manipulation and bias, or persuades them to give up their agency.