It's amazing how many new products Proton manages to make while still barely supporting their VPN on Linux.
On the one hand, nice work proton team. On the other, you lost a VPN customer today.
On the one hand, nice work proton team. On the other, you lost a VPN customer today.
You might suggest your support team repeat what you said rather than an endless loop of submitting logs with no timeline for a fix or obvious intent to release one at all. In lieu of any other information or even meaningful acknowledgement of the problem, I gave up and switched to mullvad. I waited three years for this to work right and your comment is the first I've heard that there is even a Linux team working on it.
I'm using the most recent Ubuntu LTS version recently reinstalled with no other customization to the network configuration. This shouldn't be a hard target to make work. And to be clear, this is two different Ubuntu desktops with different CPU vendors manufactured seven years apart. Maybe it's just me but when I get the same issues over clean reinstalls of the OS over multiple years and multiple computers using one of the most popular distributions...
I dunno, but releasing (at least three!) new offerings while I'm sitting here for years sending bug reports sends a message about priorities.
They didn't even feel it was worth mentioning that there is an alpha to test! So bad!
If I enable the kill switch, it can convince itself there is no network connection (for itself) because of its own kill switch. I turn the kill switch off and back on and it's fine. That's ridiculous.
They only support udp and tcp in their Linux app. The Android app literally has more features and stability.
On the other hand, now that I've switched to mullvad everything is at least apparently fine. I've been submitting error logs to proton for years, I was one of their first customers and really really wanted them to be good. Instead they just ask me to switch between tcp and udp over and over to provide new logs despite not installing a new version. It's pathetic.
And no, I don't buy the Linux market share thing when it's a VPN! Lol, it's not a video game. Their competitors seem to work great and value the Linux market. Years is enough patience, they redesigned their logo, released drive, and released this without fixing the basic issues with their existing products.
I'm done trying, it's wasting so much time trying to deal with their support now that they clearly just don't care about it. So I'm done.
[1]: https://github.com/ProtonVPN/linux-app/issues/110
I've even written a couple of tools that manage my connection through the CLI automatically and it all Just Works. The only issue I ever had was when I had to force shutdown my machine for an unrelated reason and I didn't have an internet connection until I opened and closed Proton VPN. I'm sure someone smarter than me could have just reset the interface they were using or something
Wouldn't $linuxuser just not simply install something like keypass w/o having to pay for anything? How many services/apps is the average linux user paying for?
I have used linux for ages before I moved to maco. So my bet is: not much. Why then, as a company, would I try to get people to give me money when they are used to getting stuff for free? And would rather tinker with some half-arsed solution (on average) instead of paying $5 per month?
Maybe sentiment has shifted since I was around. Maybe it was the Arch crowd. But my impression was: "I want it free as in free beer and open".