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Other than open source, what's the advantage over MS Clarity, which seems to offer the same features, is free forever, and easy to setup?

Not trying to be contrary, just found Clarity recently and am impressed so far.

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On session replay, clarity if definitely comparable to an extent. Keep in mind that the tool is very fine-tuned for a more marketing use case (w/ heatmaps, analytics, etc..). On the other hand, Highlight.io will monitor the content of network requests, trace request all the way to your backend, let you inspect the DOM, report on errors and much more.

Regarding the request features I mentioned above, we launched several features in this space today in our launch week: https://highlight.io/launch-week-2#day-2

Thanks for the explanation! I'll give it a try. I'm definitely interested in diagnosing and preventing errors.

Clarity is meant for high level analytics around product usage, while Highlight is built for engineering observability (catching and debugging errors). Highlight offers network tracing, log ingest (both client and server side), and error monitoring to serve that use-case which Clarity does not.

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