Companies Requiring Full-Time In-Office Are Struggling to Recruit New Employees
time.com
time.com
Having lived in PDX and commuting there, what would sometimes take me a 30 min drive early in the morning, would be a 2-3 hour drive coming home. Absolutely absurd and guess who it was costing? Certainly not my employer for sitting in traffic for 2-3.5 hours each day...
I cannot even begin to tell you how much my work/life balance has evened out since I stopped having to be in an office. Additionally, I get far more hours of singular concentration at home versus an office.
For now, until the execs realize that they don't need to pay West Coast salaries, just whatever gets them the engineering output that they need. If the job can be done with Latin American and Canadian engineers for less, or even less if they are open to other timezones, then West Coast salaries for remote work will go away in many instances.
I'm definitely enjoying working remotely, but I doubt that the high salaries from the good times in the tech industry will be there forever for remote work.
Anecdotally, I had a total comp of (roughly) $400k as a senior engineer at Dropbox with a tier-1 salary (Seattle area). I asked about moving to the UK. The move would result in my base being cut from $220k to £120k, which, at the time I asked, was equivalent to about $140k. So, just over a 35% paycut. Now, because I already had RSU grants from the US, I'd continue to do better than that, and would have been making an extra $150k/yr in stock, roughly -- but a new-hire in the UK wouldn't have that advantage.
And Dropbox is one of the best-paying non-finance tech employers in the UK. Most tech employers in the UK are paying <$200k/yr total comp for senior engineers. Most tech employers in Europe are paying even less. And I'm talking about top-tier companies in terms of comp, here -- Facebook, Apple, Dropbox, etc.
So, yes, good engineers may already have a good job, but unless they're at quant hedge funds, US-based employers can probably offer 30-40% less than they'd offer to a west coast engineer, and it will still be a huge increase in comp.
This news is what I was hoping for.
I'm friendly with my coworkers, and some I may even call friends, but I certainly don't need my job to be able to make friends wherever I live. I can do that without the company stepping in to do the decision making for me. Companies all argue we should all be family, and my coworkers should de-facto be my friends, which is wrong to assume.
If you mean peers as in coworkers, well usually most people are just assigned to teams. So you meet people through that and eventually get to know them, remotely or in-person, doesn't really matter imo. I'm relatively close with plenty of my coworkers whom I've only met a couple times in person over the course of 2-3 years.
Also when we lived in the same city, we would meet in physical locations for a beer and a burger.
Now that I don't even live in the same state, we make plans to fly to each other's cities and get together. We'll also carry over convos to Slack or Telegram and phone calls.
We've had a very challenging time hiring and maintaining teams across the company. People fall through the cracks in a remote company very easily. People don't seem to bond as well or as easily. Siloes happen. Misunderstanding company vision and product requirements is very, very easy when trying to communicate over zoom and slack.
IMO Seed-stage teams should spend lots of time together so that trust and understanding is built in-person. Hiring should be done very carefully, and people should be onboarded again, in-person. Once trust is there, and good work flows are established, teams can go 100% remote, but I still think it's good to get together at least once or twice a year.
In-person is no guarantee for trust and understanding, and in my opinion it obscures bad habits.
None of the other things you mention (bonding, siloes, etc.) happen because a worker is remote. They happen because companies treat remote workers the same as in office workers, without putting in any effort to become a remote first company.
Naturally, when in person, you sit with your team and you have opportunities to have lunch with people and get to know who they are. These opportunities don't work as well at remote companies. Especially with different timezones involved.
Not saying it can't be done, but I haven't found a way that isn't extremely contrived.
I think it is impossible to recreate the "small" bonding events that happen in-person, and I also think that many in-person events that are recreated virtually are (a) significantly less engaging and (b) easier to dip from.
That's me, though. Everyone is different. I also haven't experienced working at a 100% remote-first company, so I might not have experienced better alternatives yet.
In a zoom meeting, when the topic turns for my particular focus I can refocus myself either by getting up (wireless headphones) stretching, maybe nipping out on the porch and getting some fresh air or taking care of some other task on my computer without disrupting the meeting in any way.
In an in-person meeting, these things would be seen as rude and/or distracting.
This is less of a concern in both cases in 1:1 type meetings where the conversation is generally focused or it's easier to call a break.
I would think that remote workers would be a forcing function for communications clarity.
Is there some deeper reason for this problem than "bad tools?" I see assertions that in-person is better somehow, but no reasons why that works better or why the same techniques can't apply to remote work. Is it all about pheromones or maybe some chemical sprinkled on the pizza?
Beyond just the technical understanding, then there is emotional understanding. I find that it's much easier to encounter apathy and malice over digital comms. In person, you have limited access to someone else's attention. On slack, you can be pestered by dozens of "very important" walls of text every day.
I don't fully disagree with you but this is also something to put some long, hard thought into by the C-level whoever is running the company, if it's something new, how to put in place the communication methods, chat groups, information sharing SOPs and such to prevent isolation from happening in the first place. Deal with it as a structural/business operation and methodology issue first.
Get the SOPs set up before you start adding more than a couple of team members.
A lot of these leaders are trying legislate away the impact of their unwillingness to evolve and adapt to a market that has fundamentally changed. Two of the tech giants I was at during the pandemic saw at least a 20% jump across the board in key productivity metrics and in some orgs as high as 30%. Other than Zoom/meeting fatigue and work/life issues that are pretty easily solved, it’s a win-win.
*unless your company has heavily invested in commercial real estate and you need to force employees back into it, to avoid losing a ton of value.
I'm talking more about seed-stage startups and starting 100% remote companies from scratch. It's a whole different ballgame.
Some orgs can do this through meticulous documentation (Amazon comes to mind), but that hasn't worked here. People have a hard time digesting huge volumes of textual information from multiple parties.
I tried this for a while, but no one would engage with my docs or collaborate with me that way.
So far the only thing that's been reliable has been regular zoom pairing sessions. But this too can be very exhausting unless you are in an IC role that has very clear directives (this doesn't really exist at seed-stage).
When you inspire people, pay them well, and treat them like adults you would be surprised how much they go to bat for you.
I can't think of an example to be honest.
I very much agree with your point of view, but I've seen it go sideways when the culture is not well established and rooted deeply throughout the organization.
When you remove top-down management, pay well, and "treat people like adults" then they will have to autonomously align with the greater mission and purpose of the company and work quickly towards delivering positive outcomes for the business.
What I've seen happen instead, is people just start working on things that tickle their curiosity, wandering off into left field and the team is struggling to row in the same direction.
It is my belief, that in an office, or at least in a company that has an established culture, this is less of a problem. There are more mechanisms available to our innate human biology to reach a group homeostasis.
I'm curious why you think that and why such an arbitrary number? why not three or five times, or zero?
Three to five: starts to be problematic working around so many schedules.
Once or twice: you aim for two, you'll get at least one, and if 10/12 people show up each time, you'll get at least some of the benefits of working together with people you know well.
It's arbitrary, but it's practical.
From an end user's perspective: I am a doctor. I am the end-user for my specialty on my site that is the main point of contact for the backroom team in a different location that admins my electronic medical record. We have a once a month virtual meeting that is usually brief (15-20 minutes) to go over issues.
But I've met most of the people on the call at least once, when they traveled to my hospital to set it up. It helps to match name to face. And be able to recognize their voices. And if we were officially working together all the time, having a physical meeting once or twice a year would be a great chance for everyone to go out and grab a drink and learn how the others are personally. I'm not hypersocial, but even if you don't want to hang out with your coworkers (I usually don't), it's useful to have some interaction with them that isn't entirely business.
But it doesn't surprise me that companies who are forcing people into the office are having a hard time recruiting. If Covid showed us anything, it was that we could all work from home and be just as productive, if not more so, doing it.
IMHO, forcing me into an office is actually a punishment. Why punish me for the high cost of your real estate?
I learned a fair amount watching my engineer coworkers argue about bullshit that I'd probably not have gotten if I was remote.
Being remote works for me (even when I was younger cause I love sitting and hammering my head on shit until I figure it out), but a fair number of my coworkers genuinely enjoy going into the office.
It's interesting. But yes, agreed for the most part. Can't imagine wanting to go 5 days a week though lol.
This I agree with. I've worked on small 4-6 person teams that had people from different backgrounds and at different skill levels and we all got along and worked really well together and a ton of knowledge was shared. It's very rare to find something like that, but when you do it's exciting and you start to get the feeling that together you could solve anything.
Looking back though, almost all of the actual learning and camaraderie took place when we weren't working on actual work. Most of it was while we were showing off personal accomplishments or weird side projects or arguing about random things.
Any time you get a bunch of friends together who share common interests you get that sort of thing. Very rarely do you get lucky enough to have that in a workplace though.
Still, I think remote workers can still find like-minded people from diverse backgrounds themselves outside of the office to help them grow and develop without being forced to spend hours every single day with a group of people they aren't ever going to be friends with.
It's indicative of a company that doesn't take security seriously as something that should be built into a product from its foundation, or as a general corporate philosophy.
It took a long time for employees to convince companies they can be productive when they're left to their own devices.
I've seen both sides of it.
Back in 2010, I worked for a large company that was experimenting with some ROWE "Results Orientated Work Environment" which was basically people working off site three days a week. As long as you're productive and hit your metrics, you were good and left alone.
We had a major project and two contractors just completely stopped coming in, did barely any work and left the team high and dry three days before a major release of the site we were building. After that, the company killed the experiment and required everybody to be in the office 5 days a week no matter what, no excuses.
I also worked for another company that slowly rolled out a similar program. We had three pilot developers. Then you had to apply to be able to get approved to WFH three days a week. Therefore, management was only allowing people who were hitting their numbers and had good metrics to get into the program. This went on for two years until they started relaxing a lot of the rules until they hit some hard times and shut it down completely.
I work for a huge health care company and they were VERY leery about letting people WFH even during COVID because they were petrified that production was going to drop off too much. Even at the height of the pandemic they tried several times to get people back into the office - but as usual, there were rarely any takers. It was a bit of a running joke at the time, but after a full calendar year, they relented and they were able to confirm that production had instead actually increased and essentially gave a vote of confidence for a lot of teams they were fully capable of WFH full time without a drop off in productivity.
It's kinda a daft reason but for people with irritable bowels or other conditions work from home is an absolute godsend. No more terrible cramped toilet stalls with attendant embarrassment.
I suffered in literal intense pain the first 6 years of my career, I don't know I could go back to that, ever.
I hate flying. Never flew 1st class but have flown business class a few times. It helps very much for sure. There's no comparison between peasant class and business.
That said, it's still a crappy experience for me. There's the commute to and from the airport. There's the waiting, which is not good even if you have access to good lounges. There's more waiting, sometimes for many hours, if you're making connections. Finally, and the worst of all for me, there's noise, crappy toilets and especially the low pressure in the cabin which makes everything in my body ache.
My own office would be a clear and obvious improvement over a shared seat in an open plan. It would still not be anywhere near as good as my home office.
Fly first and report back. The rest of it is because you're still in the peasant launge. First class even gets its own passport queue.
Changing class won't make any of the issues I pointed out better, with the possible exception of the toilets.
They spend 7 hours in meetings, 1 hour reviewing spreadsheets, then they go home and sip wine. While engineers go home and log in again to finally do actual work or to go on-call.
Because there's more to work than meetings. Developers have been very productive in remote-only teams since the 90's.
Maybe remote over connections that slow is fine if you're using version control - checking out the changes to the source tree, making changes, and checking them back in - its not okay if you're trying to open/change/save multi-meg excel files, things where you cant make incremental writes to.
tbh, the most common way I saw people working remote in the 90's and early 00's was Citrix or similar other remote work tools.
The broad thing is, the size of say.. software or scripting when I'm doing that, is a fraction of the size of my project docs, and are often stored to the server asynchronously - when I have to make drawings, its a different world.
As for the workers themselves, some people are OK either way, some people insist on WFH (raises hand), and some people absolutely can't deal with WFH. Maybe the latter people have stronger-than-usual social needs by the standards of stereotypical engineering workers, and genuinely contribute more as part of a physically-present team. Asking those folks to adapt to a solitary work life is like asking me to get up at 6 AM and hit the freeway every morning. It's not going to happen... at least, not for long.
Or maybe they live in a one-bedroom apartment with a spouse and child or three. It's easy for some of us hardcore WFH advocates to forget how privileged we are.
So now, management has to decide how to get the most out of all of these workers. I believe that those who put their foot down and demand RTO will eventually be outcompeted by those who don't, but that doesn't make the job of converting a previously office-oriented culture to hybrid or exclusive WFH an easy one. Middle management without appropriate IT support, for example, is going to fail at the WFH transition no matter what they do.
Now, throw ML into the mix, and it's easy to see that we are in for a tumultuous couple of decades. I keep recalling the words of Nikola Tesla at the dawn of electrification: Humanity will be like an anthill stirred up with a stick. The changes that are coming are bigger than any of us probably think.
My current setup changes from work to private mode by switching one USB-C cable from my work laptop to my own Mac Mini.
At a certain level of network engineering and in the telecom business it has been such since 2002 or so. Many of the people who run certain large ISPs have been fully remote (or at least 85-90% remote, if you count time with meetings and conferences) since 2000.
Personally, I'm having a hard time explaining the cause being on the direction implied on the title. The number of available candidates does not usually constrain the number of people hired, and the entire thing is too recent for any difference in competence to have that large impact.
Much better to my mind than the monoculture we had before, where remote was extremely exceptional.
You didn’t ask for help but I’m going to offer: there are some great options in Boston for expanding your friend group. There is a maker space in Somerville, there are kickball leagues, trivia nights, a race track in NH, dirt biking or mountain biking all around. That’s how I met my friends in Boston when I moved there. Takes a little extra work rather than organically happening at work, but it’s better than playing video games inside all weekend.
1. RTO with no exceptions 2. RTO, but allowing exceptions for some roles 3. Limited RTO, 2-3 days a week 4. No RTO, but office availability 5. Fully remote
I ended up joining a company with #4, but I was surprised with how much that ended up being a factor in my final decision, because I do like going into the office and I still do. I left a lot of money on the table despite actually being okay with RTO because the freedom it brings with it. Waking up one day and just working from home because you can is just priceless.
Everyone on the team has the ability to come to the office when needed. Most never do. Some are there every day.
I usually go to the office when the alternative would be endless zoom meetings all day, I'll rather do those live if possible and gather them all in one day. (Or if I want to catch a movie after work at the IMAX that's near the office)
If you have a single office, it might make sense to have everyone come in, because you can't deny that the collaboration and camradarie are better when everyone is in the same building. When every meeting is fully in person, a lot more gets done.
Everyone, especially "important people," gradually wander in. This happens even when the meetings are scheduled for 5 after the hour, to try to avoid lollygagging [edit to describe behavior, not people].
There's the small talk. Unlike in-person work, I get weather reports from different places on the planet.
There's always the "can you hear me," "your audio is off," "you're breaking up," and "how do I share this on whatever meeting app we're using" time once we're all there.
An actual meeting often occurs.
We still often run late, just like in-person meetings.
A few people will connect more directly, excluding the rest of the group, often not telling us at all until afterward. They tell everyone it's "more effective," just like in-person work, meaning they didn't want anyone else's input.
This is just what happens with badly-organized (or unorganized) meetings.
Existing companies will probably continue to operate just fine, but the next wave of game changing companies will be small and in person.
The next wave of game changing companies will be the ones to hire the best people. I find it very unlikely that being 100% in person will be a competitive advantage versus companies that can simply hire the best and ask them to work in the way they consider the most productive.
How do we know that saying in-person innovation isn't a post hoc justification? You can't mandate innovation, you can't order innovation, innovation only comes from individuals; I doubt they would have been less innovative if they worked in person or remotely, and we'll unlikely ever know since we can't run a perfect experiment to verify this.
The next wave of game changing companies will be solely due to individuals being at the right place at the right time, whether that's remotely or in person I doubt that one aspect would be critical.
Microsoft, Google, Facebook, etc may have offices, but half of them are in other countries around the world. Teams are constantly having remote meetings to meet up with their counterparts on the other side of the world. That's not in-person work. That's remote work in an office.
If you have to meet virtually with people in other offices, and do sync-ups with them, and use out of band tools to collaborate, are you really in-person? Why am I doing 9pm meetings when my job is in-office? What kind of in-person collaboration are you doing when you're not meeting in-person?
Obviously there is a spectrum, but having worked at multiple FAANG companies, teams are generally collocated and a majority of your interactions are within your team. And of course these companies are only able to have many offices because they experienced a large amount of success when there was only one office.
Otherwise, commuting and interruptions isn't conducive to focus and getting shit done. Fuck, my monitors at home are bigger than anything in any office and I have my keyboard tray, so why on Earth would I want to go into an office with a shittier setup? Also, most offices took away their snacks in the trendy spirit of being cheap and enshitifying their culture.
I am right with conspiracy nut job. If we cooperate in person, you would be exposed to my rants and other quirks. With remote there is no such issue. We can cooperate just fine.
I think some people just hate remote, because they do not have their own social circle. They also have no working habits to be productive with async communication. They expect prepackaged deal of friendship, mentorship and support.
Where this came from, and how the conversation got this far without this point being made... I don't know
WFH means an employee can easily interview elsewhere. It is harder to manipulate them into working an unhealthy amount. It is less likely their entire social circle will be at the job which hurts employee retention.
Also you have to manage people based on outcomes which raised the bar for managers. Most managers really aren’t capable and have been mostly coasting on looking busy and watching attendance. That doesn’t work for a remote team.
I have been working remote for almost 7 years now though. I am never working from an office again but hey that’s what works for me.
I have had enough leverage to be 100% remote for the last 7 years. I don’t expect to ever have to go into an office again. But, I also have no desire to work at a FAANG company or startup these days. My priorities center much more around having a healthy work life balance.
Don't assume that companies act 100% rationally. Personal agendas emerge and triumph all the time - some for better and some for worse.
Don't assume that hacker news / reddit anecdots are 100% honest, generalizable, and not self serving delusions.
Especially those praising in-office work
Imagine how many people who are fully WFH who don't have this attitude. Do you think they're also more "productive" than if they were in an environment that forced them to do their work?
"We Will Watch Your Career With Great Interest" (every HR director everywhere)
One thing I think we should all consider is that the WFH sea-change is, in large part, enabled by the continuing tech boom. If we hit a recession at some point(and who knows if/when that will happen) we may see unstoppable pressure to return to the office. Just something to keep in mind.
What’s going on to stop the market from clearing?
I got laid off for the first time ever a few months ago, and I've been surprised how hard it is to find a job that will pay the bills.
(I'm also surprised by how badly I've done on live coding tests. Apparently it's a skill that needs practice.)
The thing is, people have told me HR has been doing this for years. Hell I remember people doing crap like keyword stuffing the bottom of their resume and just making the text color match the background color (not that this is a great strategy)
But this is the first time I’ve ever struggled to find a job in my career. I had a much much easier time when I was 18 and didn’t even have any real experience.
I had a friend who made this transition, and hes much happier now.
But I thought that by getting everybody back in the office we would get that spontaneous creativity that would crush the competition? How could such vague intangible benefits not be worth the tens of thousands of extra expenditures yearly both employers and employees shoulder in order to sustain office culture? Vague benefits are SO much more important than dramatically ballooning costs.
How did anybody think that managers who were pushing for full time RTO were going to last more than 5 years before being fired or losing their shirts? They're managers who can't manage lol.
1 hour pre-screen 20 min stating this was not WFH
2 hours tech maybe 30 min stating how they work at the office.
1 hour with the CEO again 20 min stating this was not WFH
I spent more than 25% of the interview time reassuring the staff I would be willing to come in the office. Just to have them say I am overqualified, and were going to leave the position open.
Is this type of game normal?
I did not pursue the "opportunity".
I’m exploring other “opportunities.”
I literally told my boss if this happens for me I both won't come in anyways and will actively start seeking other opportunities.
Engineers who have been called back have already started leaving, but they seem to just hinge on hopefully surviving the storm.
Additionally we are already a global company, anybody who comes into an office will be on zoom meetings with other team members riddled across the country anyways.
But when I file a position (even where this is very clearly stated) I get literally hundreds of applications that are impossible for me to pursue- since they are never open to relocation either.
Its a pretty huge waste of resources on my side because we really try to assess each application and give a clear reason why we don’t continue with them-
E.g., when living in Rhode Island, I had a few interview processes cut short after HR announced they we're prepared to have employees in that state.
Its not solved in an EU level, FWIW the same issue exists in the US, your company has to pay taxes to states that people work in, which can be hugely complicated: https://www.payroll.org/compliance/compliance-overview/hot-t...
FTIO = NOGO
Bonding depends very much in the characters. One of my current coworker has a personality that reminds me of one of my best friend. I guess I could attribute the fact that we bonded faster to 4.5 WFH days compared to 2.5 at my previous company, but that would be disingenuous.
One benefit though is that I can invite my coworker/friend and his SO to spend a week at my place, in a coastal city and bond over catamaran outings rather than around a beer.
What I benefit from is going deep into the 'why' and 'how'. Sometimes it's just a clarification (I try to package them to avoid multiple interruptions), sometimes it require a two hour dive, starting dev Ec2s and plunge into a DB. I'm going on-site twice a month, so I know it's way easier to learn something w/o distractions. I tried to keep working on a complex task two months ago while in office, the loudness made me a X0.1 dev. It managed to get me really angry for the first time in months, without my gym or to work it out.
Nowadays I only take documentation/boilerplate or easy coding tasks that doesn't require to read code for 3-4 hours straight when going to the office. It's too inefficient otherwise. I think I prefer working while in the train tbh.
It's becoming a frustrating flag to plant. I've been WFH for the better part of a decade, yet since COVID, it's some new phenomenon? Hardly.
I don't want to work anywhere that won't work with me. Or at least their hiring management, giving them the freedom to negotiate
* four day workweeks
* more vacation time
If in-office is really that much more productive than WFH, then they should be able to do more with fewer employee days at work, no?
* actual individual offices - just get rid of open offices entirely to improve upon the pre-pandemic status quo
I never understood why WFH is not the norm for the past 15 years or so anyway.
Good, resist going to the office and they will eventually give up on this policy.