1a. The cab shows up but then picks up another person who flagged them down
1b. You have an emergency and need to cancel or the cab can't find you and the company blacklists your phone number.
1b. You have an emergency and need to cancel or the cab can't find you and the company blacklists your phone number.
Cabs are even required to take kids with proper safety and to take people with disablities like wheel chairs.
Want to file a complaint? Well, then you are free to file a complaint with the taxi and limousine commission and then show up in person at an obscure location to present your case.
The amount of follow-through was approximately zero.
> [1] If you no longer need your scheduled or requested ride, feel free to cancel it. You may be charged a cancellation fee in certain conditions.
[1]: https://help.lyft.com/hc/e/all/articles/115012922687-Cancel-...
In SF, there really isn't "another cab company" other than Yellow Cab.
To echo the parent, they may have been unethical and borderline illegal about scooping marketshare from cab monopolies, but there were no complaints from the consumer.
Vehicles are bottom tier. Cab driver will always insist on just being like "What's the cross street?" (Bro use the satnav). Way more expensive.
1b almost never happened, because the technology didn't really exist. And there are many competing companies. And you can resolve it by actually paying for the work you made someone do.