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Thanks! This answers what the app does (unlock the bike) not why anybody would want that horrifying feature. So if the battery of your phone goes off, you cannot take your bike? Why whould anybody pay for that? I use a cheap D-lock that locks the rear wheel with a tiny key.

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If your phone battery dies you can unlock the bike by entering a PIN using a sequence of button presses. It takes about 10 seconds.

I get that you might not see the value in the product, but please try empathise with those who might find it useful.

Personally, it (along with a few other security features) caused the bike thieves who stole my VanMoof recently to give up on the bike and dump it where I was able to grab it thanks to a combination of VanMoof’s inbuilt tracker and the AirTag I stuck in the saddle.

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