Though I think it only works for Turkey based companies, sadly.
Also, "you can sue them" in this context means "you can use e-Devlet to sue a company online, without having to leave your house". It goes straight to your local Consumer Court, who asks the company to send in their defense and then the Consumer Council gathers together to reach a verdict. This total process normally takes around 3 months and you have to do absolutely nothing once you send the official complaint online, but some companies like to delay this procedure just because they can, by sending in their defense the last day before the deadline.
e-Devlet is awesome in this regard, I am still suprised lots of more developed countries don't have anything similar. It is like a swiss knife for healthcare, financial and legal services. The e-Devlet app is also pretty fast and the webpage does not suck.
Though I wish the signup process was simpler, because you need to go to the nearest government post office to get an account. But I guess it is like that to prevent impersonation.
It's a delightful game.
If you are self-employed, all you have to do is do the regular tax bracket income tax calculation on your net income (total income - work expenses) and add the fixed mandatory health insurance cost. It is very easy and can be done through e-Devlet or your bank's mobile app/website but many people just hire an accountant because mistakes can be costlier than the minuscule cost of hiring one. Another alternative is to get all your payments through a payment processor that handles taxes for you, which is the go-to option for side hustles.
If you are an employer, you do the same as above, but for yourself and all your employees.
For all the other extra taxes (car ownership etc.) you are notified if you owe anything and the payment is again as easy as online banking or e-Devlet. I've never heard anyone complain about the process of paying taxes. The absurd amount of taxes on the other hand...
I'd prefer to see it as a non-government, not-for-profit service.
But the ceding of front end control to services themselves doesn't work. We already learned that with email / unsubscribe.
Hard, because the government has authority, a random company does not.
I'd still trust my government more than a random non profit company, if my trust decreases, I'd vote for different people to manage the country - which is not possible with companies.
Also not possible in Turkey, but at least this service works.
Having said that, I don't think the market for painless cancelling is big enough to do this given the legal overhead that would be needed.
At this point, everything continues as if this system wasn't involved, but now you have proof of intent to cancel. If they don't act on it in 2 work days you are in no obligation to pay for them anymore. And even if you accidentally do pay, you will be refunded.
Has any of the code and infrastructure been open sourced?
And, there's no real incentive to improve, while with private companies, if you don't like them, you just stop paying for them. That profit motive (and threat of its loss) is very powerful - much more powerful than the "I'm helping my fellow citizen by engaging in civil service" (or, perhaps more likely, "I'm accruing power by running for public office").
That's why this "click to cancel" proposal is so important: it keeps companies from becoming embedded, like the incumbent govt that gets lazy and complacent, knowing that they'll never get voted out.
That way users can cancel in our bank app... potentially right next to where we see the line item, and will have the protection of the bank being the one who does so (vs a user clicking something on their site).
Either way, my initial reaction to this is great, now we can prank other people by canceling their subscriptions.