Hey HN!
Glad to have this reach the frontpage as 1Pass support has been unhelpful with this for months, so I‘m hoping to get some attention to this issue via this route.
My previous comment has already been quoted here, so I won‘t reiterate, but this issue is generally easy-to-fix, yet can have a huge impact if not working.
Very annoyed with 1Password’s product direction and support on this. Their customer focus has been off for a while in my eyes, sadly.