Ask HN: Why SaaS products do not have a service account?

A "service account" is a privileged account that humans or other machines can access an application without using any monetizable features.

In SaaS, it is an admin user, or an account that runs integration jobs, etc.

When you are two founders and a dog--you do not care about service accounts, but when you are a team of 30, a dedicated user in IT or Finance needs access to onboard and offboard users.

Majority of the SaaS companies do not provide this feature--and it costs a paid user seat or two to perform routine admin tasks. Hurts in this economy to even have a single SaaS seat unused.

Why is this not done?

Isn't this simple to implement: A (set of) feature flag(s) that does not allow the user to do anything useful except add/delete users is all that's needed.