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Comment by brk | Hacker News Reader

Insane attention to detail goes into every part of the park. I worked on a technology project for one of the attractions mentioned in the article, and a constant theme of the meetings and implementation was the guest experience and maintaining the feel of immersion. Lots of customization and fabrication went into anything that could be potentially visible to guests.

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It’s amazing how the entirety of Disney Sea in Japan contains a grand total of 3 vending machines in an out of the way corner of the park.

Every other park is filled with them, so you never lack for something to drink.

I’m still not sure whether I’m impressed or annoyed.

Vending machines at venues are great for convenience, but reduce opportune for upselling. Which is why I find it annoying when movie theaters don’t have them. 90% of the time, I just want a bottle of water. But they are determined to make me wait in a line in the hopes that I’ll buy some candy and popcorn, too.

I recently visited Disney Sea and found it very strange that food carts (10+ popcorn flavors each in different carts) never sold drinks. They were 1 item only. Popcorn or ice cream or nuts but only that 1 item. Drinks were only available at the very few vending machines or at full restaurants. I think they are missing a big upsell opportunity.

It's the unix philosophy applied to food service: do one thing, and one thing well. (Whether they have lived up to the second part of that is in the eye of the beholder).

I was at Magic Mountain recently and got very annoyed that there was nowhere and nothing that sold just beverages.

Every option was a tens of minutes wait behind people ordering food.

I did eventually find a cart selling, also inexplicably, only pre-packaged frozen slush type treats. Serviceable enough for my thirst. Yet, still, for no discernible reason, the very short line took tens of minutes.

I had a pretty lousy time despite it being one of my favorite places on earth. It was hours of waiting and being thirsty for a grand total of four rides only to see all the queues shut down an hour before close.

They could do much better.

What's hilarious there is Japan is otherwise filled with vending machines on every street and street corner selling all manners of drinks and occasionally fancier things.

My favorite pastime is finding the cat towers.

Cat towers? As in: the furniture for feline pets?

As in feeding stations.

https://disneylandcats.com/about/?amp=1

Disney, though apparently a front for Big Mouse, employed feral cats to destroy mousekind.

How does that article more have a single picture of the stations?

Here's one, but I am not enough of a Disney person to interpret all their acronyms: https://www.mousewait.com/disneyland/lands-talk/118564/Cat-f...

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