Exactly; search engines give you those blue links and short descriptions of the search results which are not enough for you to grasp what is the website about. I think what search engines need to do is tackle the complexity of going through the results of a search engine. Google page rank seemed like a silver bullet back in the day but the websites which are the most popular are not necessarily of the best quality. What we need is to lower the complexity for casual users when they deal with search results.
On the other hand ChatGPT is like an answer machine that can give you satisfactory answer on your fist try but if not, you need to talk with it, push it and explore what answers it gives you, just like you said. I think ChatGPT type search engine will be more suitable for people who are "lazy" or for the people who don't have time to "Google" and go through search results and look around the web for the helpful and useful information.