Advanced Google Analytics for Startups
seomoz.org
seomoz.org
I keep reading these Google Analytics articles and they all just kind of wash over me. So many thousands of pieces of data. It just never all seems to come together into some kind of useful whole. It just never seems to add up to much.
I look at total traffic and how the traffic is getting there. Then I look at time on site and page views, which show me how engaged they are. Finally I glance at new vs. returning visitors. That's about it. I know I must be missing out on something -- writers keep telling me this -- but somehow I'm just not easily able to move from "here's a zillion pieces of data" to "here is something I can do today for my content to make it better for folks"
On on the positive side, I like the new interface and features. I've been geeking out on watching traffic arrive at the site realtime. But then again, just like all the other stuff, it's cool glossy data, but not a lot of actionable useful stuff.
- Plan and set up your analytics early. If you're using Google Analytics, set up goals (and goal funnels) for the major actions that are successes for your business. If you're not using GA, figure out how to model user interactions in a meaningful way.
- Track any and all of your efforts to spread your web presence. Tag links in emails, social sources, and advertising solutions. If you don't know how you acquired a particular customer, you don't know what's working.
- There is only one number that matters at the end of the day: revenue. Understand how metrics play into revenue before trying to optimize for something web-centric like "Bounce Rate" or "Time on Site".