DoorDash, Grubhub and Uber sue New York City over minimum wage law
cnn.com
cnn.com
They cycle the wrong way on the street, they clog up the pavement, and they appear overwhelmingly to be foreign workers (like me, but without the cushy tech job). I understand logically that this must be a good option for them given their circumstances, or they would do something else, but I will not be gaslighted into thinking they are treated well by the delivery companies.
There should be dedicated parking (take away some of the car spots), there should be driver friendly sanitary facilities, there should be ways for them to secure their bikes, and yes there probably should be a minimum wage because they are in an extremely exploitable position and guess who's making money from their exploitation?
I do not come from a country with a class structure, so seeing the emergence of an 'app-class' / zero hours contract approach that OVERWHELMINGLY targets the poor rubs me the wrong way.
I don't care about GrubHub's profit margins and neither should you.
Unfortunately, the system is WAI in the US.
I don't think food delivery is a solved problem. It could get a lot easier, more reliable, cheaper. I generally don't use it because my food doesn't always arrive in great condition (cold, spilled, etc) and it generates crazy amounts of petroleum based waste. At least the apps have made the ordering experience more predictable. From the restaurant owner's perspective, it's probably not practical to keep the right number of delivery people on staff at all times. So the apps help somewhat but the problem still isn't solved. From my perspective the apps create a marketplace where eaters who wish to remain stationary buy delivery services from workers who don't mind ambulation. You can pay the delivery people whatever you want since tipping is part of the culture. If you don't want to participate in the marketplace that's fine too. Most people don't participate in most markets.
I honestly prefer the in house delivery guy.
Uber eats is barely worth it in Sydney. I don’t save any time using it. So unless I get a coupon I never use it.
And the first, most obvious thing that struck me was that delivery apps make this impossible, since they assign random delivery guys every time! The pre-delivery middleman days of restaurants employing their own delivery people was when this could actually have worked.
“This is the way.”
- Sequoia, Silverlake et al (probably)
Good?
The only reason these companies exist is because a bunch of VCs subsidized them with the hope that there would be network effect lockins that could then be leveraged into an exploitable monopoly position.
Now that money isn't free, the VCs are yanking the subsidy and the market will return to where it should be without the distortion of a bunch of sloshing VC money.
Money is still pretty close to free as real rates are close to zero. As soon as inflation subsides I expect rates to come down again. But anyway I think the connection between interest rates and app economies is tenuous at best. We've never had a period with high real rates as well as high smartphone penetration so we don't know for sure, but I think technology will continue marching on and people with money will keep trying to develop new ways to tackle old problems.
I mostly cook myself and on rare occasions when I needed food delivery it was never a problem for the last 30 years that I've been in Canada.
However, I don't think anyone should care about a nascent industry not working out.
Excuse me? Where?
In fairness, I’d be curious to know which country has citizens who don’t perceive it as having a class structure.
I take no position on whether or not the law is actually dumb but the delivery apps need to find a better legal argument if they want to argue this law is unconstitutional. This argument that "the law is unconstitutional because it is dumb" is basically just asking judges to legislate from the bench which is exactly what everybody who pays attention to Supreme Court confirmation hearings knows judges aren't supposed to do.
I'd rather have them charge the $5 than be guilted into paying the $5 dollars as a 'tip'. Just makes the costs of these purchases more apparent.
I am fine overpaying (the restaurants need to cover the frankly ridiculous 30%+ fees they charge) AND then a delivery fee on top to sit on my fat ass in my jammies and have delicious food delivered to me. I am not fine with a bidding structure where my food might sit there cold until someone decides that my "tip" is acceptable
On Friday, I went to UberEats to do basic takeout for 2 in a reasonable cost of living area, and it was $50 total for basic takeout, nothing fancy.
In that situation, the company then expects us to tip knowing that we’re already at the upper limit of what’s considered appropriate pricing for this service. Of course the drivers are gonna get shafted.
The system was intentionally designed to make them as powerless as possible, as evidenced by the fact that these same companies had the gall to garnish tips from the drivers and then pretend like it was some misunderstanding. Anyone who’s written commercial software knows that this is BS.
Ah... welcome to the world of managing FTEs. I managed an army of people with TC of $150-$200K with sr. management breathing down my neck to make sure they're delivering value. Wouldn't it be nice if I could pay them based on product shipped and revenue generated :-/
It would be interesting to see an even more market-based delivery app ecosystem -- each contract is auctioned separately, with spot prices for each hour and route of delivery going to the lowest bidder. It would never happen, since it would ruffle to many political feathers, but it's an interesting thought experiment. It would also require much more transparency than the apps currently allow or would ever willingly give up.
Wrong. It would never happen because it would be too unreliable so nobody would use it.
The few times I used DoorDash the orders took twice as long as the estimate even though I live near a city center and always tipped the highest recommended abount.
And that is why these workers are definitely employees who should be paid for their availability.
it seems they ARE hourly workers for the purposes of this law, which makes sense: they're allegedly contractors because they can choose their hours.
if a driver wants to work the 8:00 to 9:00 hour, the delivery app can either:
1. pay them at least the minimum wage for that hour, and assign enough work to fill it, or
2. pay them at least the minimum wage for that hour, and NOT assign enough work to fill it, or
3. don't pay them for that hour, meaning you aren't letting them work that hour, meaning you're determining their hours, meaning they're employees, not contractors
whether [app X] has enough orders to keep occupied all the willing drivers with open [app X] is [app X]'s problem: [app X] choose the business model of unrestricted driver growth
This will cause huge demand for delivery jobs, with insufficient supply of jobs. Normally this is rectified with price (wage) adjustments, but not here.
It'll be like rent controlled apartments: A privileged few get high wages (low rent), and no jobs for the rest (high rent in my analogy).
The requirement to pay even when there are no jobs will make it even worse - the companies will require drivers to accept every job or be kicked out, and/or reduce the number of people they accept as drivers. This will make service worse for everyone.
Not smart NY, not smart.
How does this increase demand for jobs if you also say that demand for deliveries decrease? There's only huge demand because it's entry level and/or side-gig level work. Not because deliveries are prestigious.It will just toss the ball to the next lowest barrier to entry job.
>the companies will require drivers to accept every job or be kicked out, and/or reduce the number of people they accept as drivers. This will make service worse for everyone.
People aren't going to stop eating. If it makes the service worse because the customers are choosing to go out themselves or buy groceries, I see that as a societal win. Of course, no decision is without short term downsides, and this is one of them.
Even then, this is only for one (major) city. This situation might take years to spread even if the court case is a slam dunk.
Demand for jobs goes up because they pay better. But the jobs are not available because deliveries decrease.
> If it makes the service worse because the customers are choosing to go out themselves or buy groceries, I see that as a societal win.
You are forgetting that it means the drivers now have less work. This change in minimum wage, in the net, will cause a loss for drivers, not a gain.
It will be uneven, when they have work it will pay well, but it will be coupled with large periods of no work. I don't think that's a good thing for the drivers.
> I see that as a societal win
More cars on the road I guess?
> Of course, no decision is without short term downsides, and this is one of them.
What "short term"? Long term this will be bad for drivers in NY.
well we're talking New York, I don't think much will change in that regard.
>Long term this will be bad for drivers in NY
food delivery is not the only career for drivers these days, especially in New York. And this seems to assume that there's a lack of supply for minimum wage jobs. I honestly can't prove/disprove that notion, but I don't feel that is the case as of now.
it wouldn't, because it's an increase in costs, not an increase in prices
if delivery apps choose to increase prices because they want more money, that's their decision: they aren't entitled to exactly the same profit they had before, and if they insist upon it, that's their greed speaking
"DoorDash is not profitable as its net losses amounted to over $1.3 billion in 2022, compared to $468 million in net losses in 2021."
They hope, eventually, someday, to make a profit. This change in NY means they have no choice but to raise prices.
otherwise, how could they be operating at a loss now?
just the news of this made me stop using app delivery altogether
now I go on grubhub to find the restaurant I want, then search for the restaurant's website and order the same food through the restaurant's site
very often the prices on the store's site will be 1-2$ cheaper per item! and i swear I get more food in my orders...
Assuming that is really the premise of the lawsuit, could it be thrown out because the drivers aren't employees, and therefore the companies aren't the ones being harmed? Can they sue on the driver's behalf when the drivers are contractors?
I hope this gets laughed out of court. Doordash should be ashamed of themselves for thinking their drivers deserve less.
This means that shareholders and execs are going to take a minor loss. How dare the city get in the way of their 13th mansion purchase?
The market rallying every time there is bad economic data, collapsing when unemployment goes down is just the clearest indication that something has gone terribly wrong with “market forces”.
This isn’t what capitalism stands for at its core.