Wow that is one of the most informative HN posts I've read to date.

Thank you for sharing.

What are your thoughts on TOST? Further, when you talk about your purchaser not using your end product isn't that most SaaS businesses e.g. the person who purchases a crm will likely not be the user.

Lastly, I'd sincerely appreciate your thoughts on the supply side of the industry if possible. My email is in bio.