Also missing: an "about us" page. You'd think that this is irrelevant but before I commit myself to changing my company's workflow over to a new piece of software, I want to know about the people behind it.

I want to know:

- Where they're based

  - are they in the EU?  

  - are they from a stable country?  

  - what's the time zone difference?  

- How many people they employ

- Whether they're owned by a larger, more established company

- What their other/past products are

- How long they've been in business

- etc...