I'm amazed (or saddened) but not surprised at how averse people are to the idea of people thinking for themselves. Real life is not a computer, you can't just make rules and have them automatically work.
Why do people expect a functioning sewage system, instead of traking their poop to the ocean themselves?
Why do they expect the beach to be free of excrement, instead of cleaning it themselves? Why do they expect a recycling dystem to actually recycle plastic instead of defrauding them and dumping it in malasia?
Well, then they also expect the reviews to be non-fraudulent?