Training is an issue but also policy. If police weren’t regularly granted immunity for their behavior even when it’s illegal or unconstitutional then I guarantee there would be less SWATing incidents.

Even without holding police criminally liable for their actions we could require them to hold “malpractice” insurance so that if they’re found civilly liable enough times they would no longer be able to hold a position of public trust due to either being uninsurable or it just being prohibitively expensive.

My impression is that ignoring legit calls usually signals a PD too under-staffed to respond to all calls, or a policy decision higher up.

Did I mention that the wanna-be action heroes should be eased out?

Nobody's suggesting ignoring calls.