I was hoping to hear a little more technical apology from Microsoft. For a suit, reading what the VP posted might make sense, but for a techie like myself I really need to know that the platform is mature and stable. A detailed description of the problem helps me judge.

Sincere apology? You just told us to scroll to the last paragraph, presumably because most people who clicked your link would not have seen it. That's not a sincere apology, that's a huge wall of text that could have been about five times shorter. It's PR, it's always PR.