Coco is a wonderful film and probably the chief offender of the forced crying thing the author hates. Personally, I can't even think about the damn film without welling up and that's one of the movie's strengths. "Remember Me" is a wonderful, catchy earworm of a song that just refuses to leave my thoughts years later. And it's a fucking musical.
I. HATE. MUSICALS.
But Coco works for me by perfectly contextualizing the songs with the plot of the film. It's not musical numbers for the sake of it.
So yes, for a studio that has put out a masterpiece like that, its lesser efforts should be heavily criticized.