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Comment by waitwhat | Hacker News Reader

People might have some luck with their telephone ordering

    RS Online: +44 8457 201201
    Farnell:   +44 8447 111111

(Although I have been on hold with RS for a while now...)

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After 25 minutes on hold with RS, I spoke to an agent. She was (understandably) a bit flustered, so this might not be correct, but what I gathered was:

    * She couldn't take an order
    * They weren't going to be able to take an order today
    * What I should be doing is "registering an interest" online when the website comes back up
    * Noone had ordered anything today, although a few had managed to register an interest before the website melted

The one I just spoke to said they are waiting for managers to come in to sort out what's going on, so far they don't even have stock numbers and all they know about this product is what's shown on their own website.

01536 201201 a cheaper number for RS - but yeah, the wait could be a while..

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