Call? On the phone?
Haha, nah man. That ain’t it.
Sorry for the tone of my reply but - no. People use toast because it’s convenient and no humans are involved.
Haha, nah man. That ain’t it.
Sorry for the tone of my reply but - no. People use toast because it’s convenient and no humans are involved.
Slowly picking what you want on a website and seeing all your options without having to quiz an employee for a bunch of time on the phone is the convenience. Knowing exactly what you want and saying it aloud is not an inconvenience.
I book through a screen when I can, at my own speed. It's nicer.
However, ordering pickup food online is an amazing service now. I picked up this habit quite recently, when I realized that Google Maps makes it super easy. They present your choices between GrubHub, or the restaurant's own website, or other services. So what I do is get on the bus, then when I'm about 20 minutes away, I'll just open up my phone and order ahead. Credit card payments are no problem; I often use PayPal with GrubHub, or Google Pay.
Calling in an order on the bus would be unthinkable, since I would not be reciting my credit card details by voice in a public space. But online ordering makes it a piece of cake.
This Toast fee may be affecting me soon; I recently started patronizing a coffeehouse that uses Toast, and ordering ahead seemed like a really good idea. We'll see.