I've been using PayPal for nearly ten years now and never had any issues with the service. Now currently my bank account is overdrawn, and if I don't get it out of the red soon I won't be able to use PayPal with my eBay account, etc. That's not PayPay's fault -- it's my own for not managing my money better.

Apple Inc. prides itself on its customer service. When I went in for a group interview to work at the local Apple Store that was the most important concept they drilled into our heads. That said, it's one thing for a company to talk the talk; it's quite another to walk the walk.