Can you elaborate on the issues you're talking about? I support a couple of creators and my interactions with the site have been fine, so I'm curious what issues you have with it.
In fact, I am extremely hesitant about starting any new subscriptions because of how bad it is. (and I do not look forward to reading all the catchup chapters on that interface, not to mention trying to search through where I left off on the publicly posted content without getting spoiled by chapter titles.)
It takes ages to load, content is not on pages, its all streamed in order, and there is just a ton of lag trying to scroll through and find things.
If you click away and try to come back, welp, good luck finding where you left off, better hope you had that chapter number memorized.
Did I mention the lag? It takes like 10 seconds to load a text only section.
There is search, but again the lag is aweful.