You can improve all of these. Why aren’t you?
e.g instead of complaining about outdated runbooks, you can just update them.
e.g instead of complaining about outdated runbooks, you can just update them.
Again, I am talking about the teams who are heavily loaded with alerts and incidences during on-call. In general, all these pain points very much vary depending on the on-call load. We also have a teams who do manage all of these easily as their on-call load is quite manageable. But solving for them in one place so that everyone from the team is on the same would be amazing.