In the end, I'd rather people try than not. Because I am observing that the more common trend is to not bother, because you're not going to get it right anyway.
If I say that I really care for the plight of conjoined twin myslexia sufferers, but just throw a big parade to raise awareness of them, while never asking the sufferers what they actually would like, what does that say about me? Ref: the Nurse Gollum episode of South Park.
As an aside, if you've ever had people tell you they really care for you yet they never put any effort into communication/empathy/understanding, you'll recognise this pattern as the same. Basically, charlatans. They want the praise of doing good without any of the effort or risks.
It seems more likely that a lot of these people actually do want to help others but simply didn’t consider the possibility that what seemed helpful to them wouldn’t be. You can want to help someone without being good at it.
Some kind of help is the kind of help we all can do without. I wouldn't encourage a well-meaning student to do my surgery if a gruff-looking surgeon who has taken their Hippo is around. Same goes with getting my car repaired, or discussing touchy topics like depression. It's fine if you want to help, but I'd rather you didn't if you have no idea what you're doing.
Another brief anecdote: my high school growing up had been hit by a wave of bullying that left the staff extremely insecure about the way they handle mental health. So one year I showed up to school and they had a photo of every student in the halls on the wall, with enormous posters declaring "You are Loved" and other pithy quotes. Needless to say, 4 weeks later those same halls were utterly vandalized, with the posters tattered, threats scrawled under people's faces in Sharpie and some taken down entirely (often by bullying victims themselves). The administration didn't look before they leaped, and ended up using their authority to shoot themselves in the foot.
If you saw someone broken down on the side of the highway, and decided you would "help" by pulling over and rummaging around in their engine bay with a cheery attitude, then by your metric this is fine because it requires effort and arguably some risk. Who wouldn't want this kind of help, right?
People with mental health issues oftentimes don’t know what their problem is or how they can be helped. Sometimes they can’t conceive of solutions outside their current mental space or understanding. Additionally, sometimes simply asking them what amounts to “I noticed something wrong with you and I’d like to help” exacerbates the feeling of “something is wrong with me” rather than “I’d like to help”.
The above is true for more issues than just mental health issues, as well. I definitely support asking people what they need and tailoring solutions to their individual or group needs, but it’s not as easy as your post makes it sound.
If you or others have advice regarding specifically how to help people struggling with mental health, I’d love to hear it. I have a lot of loved ones who have struggled or are struggling with mental health issues, and I haven’t found any approach which does work.
For these volunteers that are trying to improve the mood of those struggling with no prior credibility or relationship, my best guess would have been organizing something like a series of cafes where people can come and pet consenting animals. Have volunteers be available for conversation, but defer agency in that process to participants. I would consider things like have a rotation of volunteers semi-clandestinely engage in alone time with the animals so that socially anxious participants don't feel overly conspicuous if they also need to be alone. I might also have some PPE on-hand for those especially anxious about hygiene. I'd probably look a bunch of stuff up to see what accommodations are helpful to people of various mental struggles, figure out a subset that seems plausible and give it a shot. That's my best guess.
I spent my time at university doing way less (drinking mostly). These folk actually had to make a decision to give up their time for something more than themselves. They found something that a) probably gave them a sense of purpose and b) they thought was helping.
I'd assume for those involved someone told them "this is our plan, this will help people, here's what you need to do." Because they didn't talk to those suffering, or go away and research it doesn't mean they didn't think it was helpful, even if it was misdirected help.
The difference in interpretation is that one is about actually helping, while the other is about having an earnest desire to help and taking action which may not actually help or possibly be detrimental.
You are thinking like an engineer, you analyze the problem, and try to find the most efficient solution. It is also my line of thought.
But many people don't think like that. They value action and instinct above thinking and planning, and to be fair, sometimes, it is for the best. But sometimes, they do counter productive things that are infuriating for people with the mindset of an engineer.
It doesn't mean they are not good people. They can be the kind who will run to save you while the engineer type will be stuck there thinking about the best course of action. I think society needs both.
It doesn't mean they're good people either. I am having a hard time believing that a person who would come up with such an idea is well meaning.
Sounds like attempt to collect points for "trying to help"
That they didn't know better is an explanation, not an excuse. If you are trying to intervene in other people's lives, it's on you to understand whether or not you are doing harm. And please miss me with the false dichotomy between "cluelessly cause harm" and "do nothing ever again". It's not hard at all to ask, "Would it help if..." or, "Was it helpful when I..." and then listen to people.