“ Employee experience and productivity should be equally important in these discussions as cost and security. And if you are making a decision about available tools on behalf of others, you need to spend time to understand the needs of the people you are deciding on behalf of, if you want to make a good decision.”
A - F*in - Men.
We recently dropped Miro for LucidSpark as we already had LucidChart. It’s so much worse, I hate using it. But on paper it does the same stuff, just implemented poorly. Example being, no anti aliasing on drawn lines. Wtf?!
Experience is king. Getting people to understand that when the mandate is save as much money as possible is the challenge.