> In some countries, such as Brazil, such buildings still have uniformed elevator operators whose entire job is to push the button for you. There is a continuum from explicit feudal leftovers of this type to receptionists and front-desk personnel at places that obviously don’t need them.
This example speaks to me because I recall many years ago using an elevator in Rio de Janeiro which had an operator, and although his job was ostensibly to push the buttons, he was in fact part of the security apparatus - the friendly outer layer of a defence-in-depth strategy.
Not bullshit at all.
Now that’s not to say that organizational dysfunction doesn’t exist. I’ve seen people get hired and then the project that motivated the hiring has lost funding and the person has been idle. I’ve seen managers go on long-term sick leave and their +1 being too busy to find a replacement or provide supervision themselves, leaving teams directionless. I’ve seen people work really hard on bad ideas that didn’t fail fast enough.
Those people absolutely described their jobs as bullshit, but it was circumstantial bullshit, not an intrinsic property of the job.
The other angle here is grand purpose. The author denigrates some jobs because they achieve some allegedly amoral outcome. You might think that cosmetics shouldn’t exist, or that if they exist they shouldn’t be advertized. But that’s a value judgment to say the least, and a wholly different argument to declaring the whole supply chain to be made of bullshit jobs.