Alphabet selling Google Domains assets to Squarespace
bloomberg.com
bloomberg.com
Domain service - name registry - is a weird market because it includes cross-subsidizing businesses and the information has value (and people will pay for anonymity to avoid hassle), so buy decisions aren't just price/performance.
Google and Cloudflare can offer it near cost just to build goodwill in their clients (i.e., to save them from predation). Cloudflare promises for renewals to only pass through their costs, which makes sense (they make back their customer acquisition cost on the first purchase).
What's the business model of others like porkbun? By hypothesis, you have to pay more to go without the cross-subsidy. If cost is on par, then you might expect them to be marketing the information or to customers somehow. Perhaps just making it back on anonymity charges?
At a minimum, the company would need to have some real reputational concerns about maintaining good relations with customers. E.g., with porkbun, it's super-cute in an ostensibly-benign jurisdiction, but it's a completely hidden LLC who's privacy concerns seem limited only to WHOIS anonymity. What exactly prevents them (or any successor in interest) from misusing the information they have?
On the internet, associating real people with IP's will always be a key goal of governments and criminals, and yet domain name services are a free-for-all with no underlying privacy guarantees.
With this infrastructure move especially, it is hard to trust in Google. This can't have been losing money or been that costly. Google why?
Google Domains integrates well with Google Cloud and Google Workspace and other products. Even if it was a loss leader it had to be useful. Tell me how this makes sense.
Surely this was at worse profit neutral, or could have been with a modest price hike, I know I would have continued using them even if their domains were an extra $1/year vs competitors because I trusted them more
somebody runs those whois servers. verisign runs .com and they like money just as much as the next guy - i wouldn't expect your lookups of unregistered domains to be unsold no matter how you do them.
They have ~100 left.
https://about.google/intl/ALL_us/products/
What do you think will go next?
I'm sure some of these will bite the bullet this year.
1. Exposure Notifications (maybe in 2-3 years) 2. Google Arts and Culture <- this one has to be expensive to maintain 3. Keep 4. Scholar 5. Tilt Brush 6. Google Lens 7. Google Groups 8. Google Drawings
> The open source archive of the Tilt Brush code can be found at: https://github.com/googlevr/tilt-brush. Please note that it is not an actively developed product, and no pull requests will be accepted.
https://opensource.googleblog.com/2021/01/the-future-of-tilt...
I guess those products could work just using hosted zones etc but the DevEx is much worse.
When I first started using GAE 10 years ago it really felt like somebody lovingly crafted a nice solution to a complex problem.
It's not that anymore.
Google killing a product should no longer be a surprise to anyone. It’s the opposite of Monty Python’s Spanish Inquisition: everybody expects it.
https://en.wikipedia.org/wiki/The_Spanish_Inquisition_(Monty...
A comparison shows most products that should be dead are on that list.
G, on the other hand, has products actively used and loved by users.
I watched the recent developments to Twitter, Google and Reddit, and loved it all.
One way for self-hosted service to catch up is to wait for the big companies to mess up, and they're messed up very well at this moment.
Google previously changed their account expiration policy, and decided to lock users out of their usernames instead of allowing the old owner to re-active it, making the expiration permanently destructive for the user.
This effectively told their users that use of Google services is not "maintenance-free", you have to constantly engage with Google to keep it alive. And funny enough... maintenance costs is one of the reasons why people choose to abandoned their soft-host services.
Now the pendulum swings another way, it's great.
Apparently, I was so wrong. We'll have to see if Squarespace goes for any exorbitant price hikes.
You don’t need to be a registrar to own a TLD, but in their case it seemed pretty essential to their strategy.
Cloudflare, please gain tld parity asap!
I guess that leaves email.
I'm ready to degoogle.
I suppose that's ok if the move to Squarespace goes smoothly.
https://support.google.com/domains
[edit] And a dedicated support topic https://support.google.com/domains/answer/13689670?sjid=1375...
chuckles I'm in danger!
I should have known. I started a transition for most of my stuff to cloudflare anyway. I kind of figured this would come eventually.
Several others have suggested porkbun and I'm interested to see that it provides an API (https://porkbun.com/api/json/v3/documentation).
Do folks have experience with this API?
I have a hacky a solution to update Google Domains Dynamic DNS record but would value a more functional API to update DNS records. Had I known about this before today, I may have migrated my domains to porkbun for this reason alone.
I know there's support for our API on the current GitHub hosted version of ddclient, however I haven't had a chance to get it working and a tutorial out, but it's an option.
Like, it's a domain name registrar! What was their objective and plan and where did this go wrong? Out of the 2,650+ active registrars, it's the fourth most popular one!
It obviously was never going to be a massive money maker, but even if they had to raise prices, between their easy email aliases and clean interface, even though there were cheaper options, this easily could have been a small but profitable service for them. Also, it kept me in the Google ecosystem (I use Gmail with their email aliases.)
I don't know how this product realistically could have been more successful for what it is, and I don't know why you'd bother killing a service that could pay for itself, especially now that I (and the many individuals and businesses affected by this) don't even trust Google's paid services. There are over 10 million registered domains through Google Domains! That's a ton of paying customers who will be reluctant to pay for anything Google's selling in the future. Doesn't matter how good of a service Google provides if they're just going to kill it.
*Later edit*: Decided to go ahead and transfer the other domains there, too. Done.
Re: porkbun: A+ work for allowing multiple yubikeys. If anyone else is looking for a registrar that has their security shit together, they seem promising.
Does this mark a new transition for google leadership? Will google start to sell their unwanted businesses instead of just killing them?
Feels like a good fit for Squarespace - lots of overlap with their target market.
> Squarespace will also provide billing and support services to Google Workspace customers
I have to admit, I’m at a total loss, this makes zero sense.
Otherwise, Google has documentation for that:
The support doc is saying that if you bought Google Workspace through the Google Domains frontend, paying with the same method you used to buy domains, Squarespace will take over the billing of it in the future.
If you went directly to Google Workspace, signed up, and then linked your domain manually, with separate billing, then Google Workspace will continue to bill you directly.
The turning point for me was when they killed Google Music, which I had been using for a decade, forcing me to move my large catalog of songs elsewhere. I self host via Plex now. Strike 1.
Then they killed the "free domain email", which became freeish (grandfathered) "google workgroups", which became pay up or we kill it. I spent many hours back and forthing with their email support trying to get admin access to my account to no avail. They claimed I needed to reach out to my domain admin. Uhhh sorry I own it and I'm the only guy thats on it or ever used it. There's no one else but me (I never had an admin, as I was just somehow transitioned during the grandfathering). No luck. I (nervously) let Google auto-kill the account, after quickly migrating everything to Fastmail via IMAP (and hand moving my calendar!). Strike 2.
Then (long story short) my Google Fi and Google Pixel experience was fine, until it suddenly wasn't. No human to complain to. Top of the line Pixel phone died like 14 months from purchase, no recourse. Buy a new phone or else. Strike 3.
The pattern is clear, Google services are fine up until the moment they aren't. At that point you're up a creek, as there are (by design) no humans to complain to.
All that is left now is my domain on Google Domains (well that and a free gmail account which I forward), which I figured was safe-ish (as they can't possibly pull the rug out from underneath domain owners can they?). But secretly been monitoring for signs I need to drop that as well. Looks like the time is now.
So.... any thoughts on whether Squarespace will be an improvement? Or should I start looking for another domain name registrar?
I remember this[1] article from a few years ago on the subject of Google's shutdowns hurting its brand. It's even funnier to read now with it being written shortly after Stadia's launch. The author and everyone else were pointing out that they have little expectation for the service to be around in a few years. And it turned out we were right!
[1] https://arstechnica.com/gadgets/2019/04/googles-constant-pro...
No one used Google Stadia because Google kills things with little warning, which subsequently caused Google to kill Stadia.
Google will never be able to launch another product.
The only place I interact with google these days is my Google TV. Here's to hoping they don't drop support for that as well.
I'm also confused, it's a paid product! If it wasn't making enough money, why didn't they just raise the price? It already wasn't the cheapest name registrar, so I don't think people were selecting it solely based on cost (I went with it because of the free 100 email aliases included, but others liked the clean layout and simplicity compared to some other options.)
I get why they kill free things that don't make them money, but it seems very strange with a paid product, especially when, as others have said, they have GCP, which will presumably require a third party registrar in the future.
I had moved from GoDaddy to Name.com years prior for similar reasons but Name burned my good will.
Is there a service that replaces Google Domains in simplicity and not pushing add-ons?
Edit: fixed autocorrect of domain name
AWS
Nonetheless, Squarespace isn't bad but I found their domain pricing to be overpriced to target the specific market that doesn't really care about domain pricing they just want their domain and Squarespace set up at once. I can't see myself sticking around post the grace period mentioned.
That being said, they seem the most stable of the companies in this space that is not otherwise egregiously bad in some way or the other, so I’ve been willing to pay those few bucks more. For the key domains I own it adds up to around $20-$30 more a year which isn’t bad for the greater piece of mind IMO.
Any recommendations on where/how to transfer to get a) similar price, b) mail forwarding, and c) self-service subdomains? (Maybe the last two are standard—I have no idea since I’ve always used Google Domains)
This setup means I get reasonable prices with a single point of purchase for all my domains, but also get a decent UI and API to manage the DNS.
Cloudflare email makes mail forwarding incredibly easy too. You get this as well in this setup.
I know email forwarding isn’t the standard because Hover charges you 5$ per year per domain just for email forwarding. So frustrating.
The problem is not leadership or management. It is the owners. It is Larry and Sergey.
EDIT: Looks it is answered here. We become customers of squarespace for that too, so I doubt it will be free after this. Time to plan the move. https://support.google.com/domains/answer/13689670
Maybe there was no special reason to use Google Cloud DNS, or the other Google Cloud services I use, with Google Domains. It's been so long since I set this all up that I honestly can't remember. But I wouldn't be revisiting any of that but for this announcement that Google Domains is turning down. Now, in the process of finding a new registrar, I'm revisiting all of it.
I'm a tiny customer, less than a rounding error for Google. But this still seems like a strategic error to me. How much can it cost to run a domain registrar? How does this weigh against the goodwill and trust gained from maintaining an important service you've implicitly promised that you would maintain?
Guess I'll have to transfer a bunch of domains now.
Google Domains - $12/yr (includes private whois)
Squarespace - $20/yr (includes private whois)
Yeah, total rip off. There are plenty of Registrars that are at $12 (AWS), or less (Porkbun $9.73).
Google is double screwing it's users. First by selling them off, then by selling them to a price gouger.
> Squarespace said it will honor Google Domains customers’ renewal prices for at least 12 months following the close of the deal.
... knowing it meant Renewal Sticker Shock, eventually, for those who stay.
Everyone hates them but they're providing the a competitive deal because the domains are a lead for the read of their business.
I hope they don't change anything for as long as possible. I hate having to deal with DNS busy work.
I have 97 domains with Google Domains. 20 of them are in active use. ~10 I manage for family and friends. ~10 are redirects. I'm embarrassed to say I have ~57 side project ideas (GitHub pages + Google Domains is a bad habit—looks like I would brainstorm about 1 per week). Maybe the fact that Google Domains made it so easy to buy and manage many domains was actually a bad thing for me, as I picked up too many. So maybe I should be less sad :).
A company can be a registry for a tld, like how Google owns the .app tld. That is different than a registrar, like godaddy, who resells the names in namespaces provided by registries. The registries set the price for that tld and other things like requiring .app namespace to be secure, so you need HTTPS and an SSL certificate for your website to load on most browsers. Due to these SSL requirements, domain forwarding isnt supported. another example of requirements set by a registry is the .AI namespace which is more expensive by default (over $125 a year last i looked)and requires a minimum of 2 years when you register.
Registries also charge more for names they think are worth more. So if you see a premium .app name that cost $2,000 per year, that is because the registry (Google in the case of .app) decided the name was valuable (probably because its a short common noun) and they want a lot more per year for it. Ive never heard of this happening after someone already had it for cheaper, so no rug pull type situations.
As for why some names renew for more than when you first get them, its a strategy for registrars (not registries) to attract new customers. Companies give items away at a discount or loss to get you into their ecosystem and then make profits at renewals. It’s like getting a free smartphone from a phone company and then paying more for the service than if you had owned the phone and not got it free.
The UX at Squarespace is just terrible and I want nothing to do with it.
Apparently it didn't work. Or they were juicing up their customer base for the sale.
I still use Gmail, but that’s it for me among Google’s offerings. (I can’t easily transition away from that due to using my email address for several hundred login credentials, though I suppose I really should begin that project.) But certainly for anything new, I have no confidence in any Google products, paid or unpaid.
I guess now it is? How bad is Squarespace for this sort of “set it and forget it” kinda thing?
Edit: I am located in the US.
Gandi served me well for last 10 years:
* Plenty of zones supported with reasonable prices.
* Have team account access for companies.
* In case of emergency there is an option to renew domains registered with Gandi even without being owner.
I haven’t used squarespace but I also imagine they don’t have as much of a power-user appeal, given that DNS is not their main product.
2: Uncertainty around Squarespace's technical ability. Are they going to be a rock solid DNS provider? When DNS is down it is no fun. I left a smaller registrar because they couldn't handle large DDoS attacks (we weren't targets, but were affected).
It's hard to trust a new registrar when it's so easy to fuck over customers
[1]: They're mentioned in this article https://en.m.wikipedia.org/wiki/Domain_name_front_running
[2]: Can't find the article anymore, it was like, 2015.
Squarespace feels like an unknown to me because I don't know why they were selected and when the domain will move, so I transferred my domain away just now. This way, the registrar and transfer date are both within my control.
[1] On the other hand, Google Domains appears to consistently rank in the top 10 for market share and they still want to give it up, so maybe market share doesn't mean anything.
I wonder what the rationale for doing this is? I just assumed cloud providers offered domain registration as a loss leader keep you in their ecosystem.
Can AWS offer support for “.dev” domains so I can transfer it there?
Now I genuinely think they could sell search soon.
>Under the terms of the agreement, Squarespace will honor all existing Google Domains customers' renewal prices for at least 12 months following the closing of the transaction
https://support.google.com/domains/answer/13689670
Google Domains - $12/yr
Squarespace - $20/yr
Maybe I’m not familiar enough with GCP, but why is this not just rolled into GCP? Is it even possible to buy a domain on GCP when this rolls off?
Domains are a pretty core part of cloud infrastructure. The fact that they could have brought domains under GCP and didn’t makes me wonder what they know about the future of GCP that isn’t public yet.
But, ah well.
If they kill THIS nothing is off the table.
Time to find alternatives and even switch phones. No more all-in-ones platforms.
For a solid alternative I recommend Porkbun. They do just domains and nothing else, with a clean no bullshit UI.
I’m wondering how Search Console properties that were verified by domain purchase in Google Domains will be affected.
There are so many comments in that thread advising not to use Google Domains (including my comment).
https://cloud.google.com/dns (Cloud Domains)
Ostensibly to compete with AWS Route 53.
I also figured hosting domains had to be pretty much zero effort and thus passive profit.
Can’t wait for all the Squarespace spam to hit!
Who do you use as a registrar? Why do you like them? Do you recommend them?
My family name .com is still available. That should be very rare in 2023. The name has only 4 letters.
It is also a word that is hard to pronounce in the english speaking world and I hope to get a reasonable price with that argument. Chances for a company with that name are slim and I also have no company or business in that name (normal employed software dev that I am)
The squatter in question has a form up asking for contact details and initial offer.
How would I go about doing that and what should I expect price wise?
As part of the Google Domains deal, I get free static hosting on Firebase…
Well, there's at least 2 weeks notice. Unlocking to prepare for a transfer...
now is a good time as any for cloudflare to "amazon lightsail" their domain offerings.
but personally, i am still on the lookout for a good EU registrar with fair pricing and no risk of future acquisition.
Why is the CEO still there at Google?
One day Google will really need developers and the developers won’t be there.
Can anyone suggest a domain registrar that supports forwarding over SSL?
How will this affect mx records? I’ve got my vanity domain acting as a front end to Google for work gmail and things?
Sending email with your custom domain in the from/reply-to address is a different business, I recall it requires getting gmail to verify that you can receive via that custom address, and also set the mail server to smtp.gmail.com port 587.
Back to gandi I go, I guess.
I have zero desire to be in business with Squarespace.
Because it's not being killed, it's being transferred to another company. (If this reporting is correct.)
Which is something to celebrate, not criticize. With Reader/Stadia/etc., wouldn't users prefer that it had been transferred rather than killed?
But the whole sell of the google domains product is that you are getting a domain from Google. If it is no longer from google, the product is largely indistinguishable from those from other large cloud providers like Cloudflare or AWS (or more boutique or focused offerings like Porkbun and Namecheap).
This is like saying Photos isn't killed because they didn't delete old photos when you exceed your new low quota.