One of the big drivers for which EDA tool suite hardware companies choose is integration/compatibility with their Product Lifecycle Management (PLM) tools. My understanding is the bigger tools have better solutions for this than Eagle.
EAGLE was barely maintained for years, until Autodesk bought it and started making a lot of improvements, but the changes were often buggy and broke existing workflows. They also changed the pricing structure and many pro customers were unhappy about that too. But while a lot of people grouched about it, it's not like EAGLE was ever been a shining beacon of good UX.
It seems like EAGLE is being merged into Fusion 360 instead, so you have a unified electronics/CAD environment.
Altium has this, but coming from the software side of things, holy hell is it poorly implemented and clunky.