Tell HN: Stripe treats SEPA bounces as disputes
8 months ago Stripe forgot to send the recurring flag with SEPA (Single European Payments) payments [0]. This caused all SEPA payments not only to bounce, but to be marked as disputed. That caused extra trouble for us.
I recently found that Stripe still does not seem to differentiate between disputed and bounced with SEPA payments. This is bad, because disputes cause extra costs and trouble. SEPA, as far as I know supports both business cases.
Stripe support:
> I was able to check and our team member (M…), was able to share your feedback to our support engineers to possibly implement a way to differentiate the SEPA payment that has been bounced and actually disputed. > K…
Hope this post helps to speed up things a bit :)
[0] https://news.ycombinator.com/item?id=33123756