The experience I get as a user of the app? Is it that hard to believe that people at the very top can be out of touch with the average user of their product? I'd be surprised if any of those people have even seen the Reddit homepage once. We've seen plenty of companies go down because they made an incredibly out of touch change which caused mass migration to a better product(the example floating around is Digg). All this happening right as they prepare to go public is really all the indication one needs to deduce what's going on.