It the late 90s a technology professional calmly explained to me that nobody would ever do their supermarket shopping online because they would not able to select fruit and vegetables by hand to look for the 'good' ones
Additionally they seem to always pick the perishables with the closest expiry date. IE milk from the front of the shelf that is expiring tomorrow rather than the stuff at the back that has 7 days before expiry.
The obsession with perfect produce is so dumb, and has genuinely harmed our shopping.
The grocery store should be pulling terribly produce, but my local one apparently does not.