And then I was banned for no apparent reason. A 9-year Reddit account, Reddit Gold for several years, moderator of a moderately sized community. I had never posted anything controversial, never gotten conduct warnings or subreddit bans. Never got an explanation despite multiple appeals.
A few months ago they unbanned me. Still no explanation. My theory is that maybe somebody at Reddit saw me complaining on HN a few months back.
I've moderated communities, and mistakes happen. I recognize how difficult Reddit's job is. And I realize it's just impractical for them to provide personalized customer service.
However, I will never give them my money again unless I get some transparency about why I was banned.
Otherwise I'm not willing to become invested (emotionally or financially) in Reddit again because I am thinking to myself: "I could probably be randomly banned again at any moment."