Reddit will exempt accessibility-focused apps from unpopular API pricing changes
theverge.com
theverge.com
I'm so glad someone brought this up. Every conversation I've seen about Reddit's API pricing on HN has had at least one person asking, "well, how are they supposed to fund the site then?" And that's not Reddit-specific, it's a really common talking point whenever a property/platform starts cracking down on fan/volunteer work.
But that question never gets asked about the fan/volunteer work. It's interesting to look at what ventures we as a society think have an almost moral right to make money, and which ventures we almost think of as being morally obligated to not make money. Sometimes it's really arbitrary.
If 3rd-party accessibility services are important for accessing your service, those 3rd-party developers should be allowed to make money off of their stuff. Sometimes "non-commercial" clauses are appropriate for some projects/terms, but sometimes they get really abused and it's worth taking a step back in many situations and asking why they were included in the first place. Community-focused devs like to eat and have housing too.
The other story here is these apps all exist because Reddit the site is a joke from a technical standpoint. It’s just a disaster. The community is why people are there and the apps allow the communities to function.
But agreed that in addition to the "Open Source developers like to eat" thing, it's also very worthwhile to ask why Reddit isn't accessible to blind users already. Accessibility can be hard, but it's not that hard. It's not so hard that a company with 2000 employees (I guess less now) couldn't do it.
Blind accessibility shouldn't be the community's responsibility to fix; and there's an extra layer of absurdity in people fixing Reddit's horrible accessibility for them, for free, and Reddit responding with, "we've decided in our infinite generosity not to charge you money for the privilege of fixing our site. But God help us if we find out that anybody else is giving you money to do it..."
I don't think there's anything interesting there at all. It's reddit's website, reddit's API, reddit's data. Their policy already says they can charge for API access and change prices at any time. It's not a matter of them having a "moral right to make money" but they do have a legal right to at least seek profits by setting their own prices.
I don't see anyone arguing that third party app developers shouldn't be able to seek profit by charging people money for their apps. But if they're going to do that, then they're accepting that they're in a market, and that it's not a free market if you choose to make yourself entirely reliant on a single provider. If you make a reddit app, and reddit increases their prices to a level that makes your operation unsustainable, well that's a risk you chose to make when you chose to tie your livelihood to a reddit app. Risk and reward.
I think what people are actually saying is not that they're "morally obligated to not make money" but that the "accessibility" sympathy card rings false when it comes from people pocketing tens of thousands of dollars a month.
There's really nothing arbitrary about it. It's not about "fan/volunteer" vs "platform".
I often see conversations about business practices bounce between "well then how do you expect the company to make money" and "that's just how Capitalism works, you can't blame them for doing what they're allowed to do." And it's useful to be conscious of when that transition happens and to ask ourselves what consequences we view as just natural outcomes of the market (hobby developers getting priced out of application development), and what outcomes we view as unacceptable problems that need solutions (AI companies scraping Reddit).
To be fair, often those arguments are coming from different people, I don't mean to suggest otherwise. But it's still worth thinking about which arguments tend to on average fall into which of those two buckets and why different kinds of free market activity often get talked about in one framing, but not usually in the other.
> but that the "accessibility" sympathy card rings false when it comes from people pocketing tens of thousands of dollars a month.
Much much more importantly though: I completely reject this reasoning, I think it's exactly the cognitive bias that I call out above. The reason to exempt accessibility tools from API pricing is because those tools benefit blind users. If the people making those tools can also pull in tens of thousands of dollars, then good. A developer making tens of thousands of dollars building that tool is still solving an accessibility problem for Reddit at no cost to Reddit -- and notably Reddit has no equivalent solution of its own to offer instead.
The people to have sympathy for in this conversation are low-vision/blind users. And it is not poverty that makes Open Source and/or community-maintained tools useful to those users.
Ask yourself: why exactly would a volunteer profiting off of an Open Source or community-maintained tool be worse? I would argue that there are expectations that we have of volunteers that are much harsher than the expectations we have for proprietary platforms. In many cases these volunteers release tools that are more Open than proprietary alternatives, that have better privacy, that are cheaper and/or free to use, and that overall respect users and preserve user-agency much better than the platforms they're building on. And yet, in addition to producing more respectful tools, people also expect them not to make money. Why?
It should be the opposite. I want people who are building Open Source tools to make more money than the platforms that aren't in touch with their community.
In other words, they have the right to participate in commercial activity with the goal of making money, but they aren't entitled to success in that venture.
The confusion seems to be that Reddit is the entity making the decision here and they're the ones feeling the effects. Reddit has raised its prices. The response is "well it's a free market, they can do what they like, they've got the right to seek to make a profit". The apps have said they'll have to shut up shop as a result of the changes. The response is "well it's a free market, they aren't entitled to make a profit". There's no conflict here, it just looks like one on the surface if you aren't careful to distinguish between the right to make a profit and the right to seek a profit.
I'm not sure I follow. Reddit has said they expect them to not make money. Reddit's API pricing is high enough that any small accessibility app or client that is not exempted from that pricing will have to close up shop.
Reddit is effectively saying that they expect these devs to either not make money or to stop developing the app. In practice, those are the only outcomes that are reasonably possible -- exemption from pricing or the apps going away. And its entirely within Reddit's control and up to Reddit's preference to decide which of those outcomes happen.
> but that the "accessibility" sympathy card rings false when it comes from people pocketing tens of thousands of dollars a month.
This too is what I'm calling out. What do you mean by "sympathy" here? Do you have sympathy for the app developers, or do you have sympathy towards the blind users? Because if that sympathy is directed towards the blind users (and I would argue that is who the sympathy should be directed towards), then whether the devs are making money should change nothing at all about how you feel about those tools.
My point is that the profitability of an accessibility tool is completely irrelevant to the conversation about whether or not it's good for Reddit to allow free access to the API for important accessibility tools. It's really weird for Reddit to have that criteria in its carve-out, and it's worth interrogating why they included it.
It's worth asking why Reddit said "okay, obviously for really important tools like blind accessibility apps, we're going to make sure that they can access the API unless they have some form of funding in which case, tough luck." Well wait a second, a blind accessibility app making money doesn't make it any less essential for blind users that the tool stick around. Nothing has changed, blind users still need the app. And because of how expensive the API changes are, Reddit demanding that people trying to serve the community make no money or get blocked via an API they can't possibly afford is basically the same thing as them saying, "we don't think that community accessibility tools should have sustainable funding."
Basically no community accessibility tool is going to be rich enough to afford these kinds of prices. If they're not exempted, they won't be able to exist.
And as you yourself said, there is a sympathy argument being made here. But importantly, the idea the devs could make a living off of their work helping the community suddenly made that argument ring false to you. Why? What changed about the way you felt about the developers, about the value of the app, about the position that blind users are currently in -- that made that sympathy suddenly feel unmerited? Okay money is in the equation, suddenly you felt like the sympathy argument no longer was appropriate. Dig into that -- who were you feeling sympathy towards, and why did you suddenly stop feeling that sympathy when there was money on the table?
----
> There's no conflict here, it just looks like one on the surface if you aren't careful to distinguish between the right to make a profit and the right to seek a profit.
I am not going to accuse you in particular of being inconsistent about this, that's not my intention at all. But you aren't the only person on HN, and short answer is: I disagree, a lot of comments I read about this are not making the distinction you describe (particularly comments that call people out for complaining about Reddit's policy).
Note that people are absolutely allowed in a free market to complain and verbally attack companies that make decisions that hurt the community regardless of whether the company is allowed to raise prices. Reddit has the right to seek a profit, and the community has the right to punish Reddit in the marketplace for trying to seek a profit in a certain way that the community deems to be harmful. This too is the free marketplace of ideas.
Again, I am not accusing you specifically of making this argument. But there are absolutely people on HN making the argument that critics of Reddit's policy have some kind of moral requirement to come up with a solution to Reddit's financial woes. The perspective you suggest is not usually typical of the conversation, and my top-level comment was discussing that normal disconnect. The typical comment I see is not distinguishing between right to make/seek a profit, it is specifically suggesting a right to make a profit in selective scenarios, and then clarifying that there is only a right to seek a profit when Open Source/community funding is introduced into the conversation.
Not saying that's what you are doing. But I completely disagree that the typical commentary around this subject is ideologically consistent.
I'm guessing someone looked at the data and figured that losing x% of users is worth it if they can extract an extra y% profit from the remaining users. We'll shortly see if they are right!
If I was in their position, I would just restrict 3rd party app access to Reddit gold subscribers. You would probably lose less users that way, and extract at least some money from them. You'd need to figure out some heuristic to detect when people are "abusing" their reddit gold to scrape all data. And also work with 3rd party developers to reduce the number of API calls they make rather than just being condescending dicks [0].
If they did all that, they could probably even milk it a bit, something like: "We heard the community and we are listening!".
[0] https://old.reddit.com/r/redditdev/comments/13wsiks/api_upda...
I'm a Relay user, and was gold until I cancelled yesterday... will not be re-subscribing if things continue on their current trajectory
What a fantastic way to put it, thinking about it so much of the 3rd party tools for reddit are about fixing the site. Bots, because moderation tools aren't powerful enough for the job, RIF in the browser because even old.reddit is kinda crappy, and 3rd party mobile apps because the 1st party one is notoriously bad.
That's why Going Dark is an effective threat: it forces everyone to go somewhere else at the same time. Whether you want to exercise voice or exit, dealing with corporations requires organized, collective action.
I am not looking forward to its demise, and I am sure there are many others looking on in horror at what they're doing to it.
I hope Reddit has a similar IPO experience that WeWork had, they deserve it.
If the metrics look anything like this: https://backlinko.com/reddit-users they will get investors
Maybe, but it appears me we are seeing the business cycle return to first principles and things like user engagement, user growth, Daily Active Users, etc that were all used to cover up bad business models and non-profitability in the age of free money are over...
an IPO that does not have reddit turning an actual profit (not made up API Money in the future but actual revenue generated from actually selling something to actual clients in an actual market) will be a failure.
How would it not be valuable?
apps that really matter to core Reddit users, they need the API and are the only ones hurt by this.
===
Regarding the [June 7 article on The Verge](https://www.theverge.com/2023/6/7/23752804/reddit-exempt-acc...), r/blind was not contacted for comment on the new development.
We have not had clarification on Reddit's definitions of "accessibility focused apps" or any process to determine apps that qualify.
There is no clarification on "non-comercial apps," given the current model of the apps listed by The Verge.
We have strong concerns that Reddit lacks expertise to consider the varying access needs of the blind and visually impaired community.
We have reached out Reddit for further comment.
We would also like to note that r/blind, u/rumster in particular, have continuously contacted Reddit over accessibility concerns, over the past 3 years, having received no substantive response.
r/blind
===
https://old.reddit.com/r/Blind/comments/13zr8h2/_/jnbkjed
===
As added support, while the article mentions Luna, I would like to contribute that I have not been ccontacted in any way by Reddit whether that is in regards to this article, or the changes as a whole.
===
If Apollo development stops because of exorbitant API pricing, allowing "accessibility focused" apps does fuck all for any of Apollo's blind users.
Accessibility should be part of all apps, but clearly that's not a priority for reddit or she wouldn't be having this problem in the first place. This insinuation by reddit that blind users should be corralled into some special "accessibility focused" app is just PR to cover the fact that they're trying to kill the most accessible reddit clients.
Without old.reddit I actually cannot use the site unless I confine it to a desktop perhaps.
Cutting off their own path to growth that tells me they're in cash-cow mode, so the business strategy is to auger their way into profitability by squeezing money from an ever-shrinking user base.
If that's the case, they should also be laying off people to juice margins... checks... yep.
Well, that was fun while it lasted. Are there any good reddit alternatives out there yet?
The new UI brought in a bunch of people who turned the site into their personal little estate to lord over the serfs.
Example: I just got banned for 3 days because I reported someone for saying "politicians should all be burned alive." ... followed up by a week later reddit telling me they took action on that account because of the comment...
Example 2: I just got banned for 7 days because apparently "he's singing like he has a hand up his fa*ot ass" isn't homophobia and instead according to their message I'm
> Using Reddit’s reporting tools to spam, harass, bully, intimidate, abuse, or create a hostile environment
For context, the only way for these bans to be served is if the mod of the subreddit in which you reported that content reports you for "report abuse."
It's like they can only create simple new things, but more complicated stuff is beyond them. Complex features like moderator tools, rate limiting, accessibility, a working video player, and a rich text editor.
Are they only hiring the cheapest least experienced developers? Too few devs, or too many managers?
There’s already a portion called “section 508” [0] that requires software and web sites to be accessible, but it only applies to federal procurement.
An extension could be that apis are required for accessibility and that they apply to all businesses over a certain size.
While Section508 is designed for people with disabilities they affect all users since what helps screen readers also helps screen scrapers, etc. etc
Look at the WCAG guidelines (https://www.w3.org/TR/WCAG21/) for exactly what you should be doing (also for a look at what a truly accessible site looks like).
These are not difficult things to implement and do not require third party, or even first party apps to do. They can easily be integrated into any website.
APIs aren’t expensive to implement, but they reduce revenue since people bypass ads and weaken moats as data is more portable. Companies are choosing to drop and not build because of revenue, not cost.
For point (a): We went from 1990 to 2008 before the ADA was last amended. So, according to that precedent, we will be waiting until 2026 or so. I guess that's not too bad. But my money says it's 2040+ before we see that amended again.
For point (b): It feels like this one may be like asking if you can lick a rainbow.
Also currently you cannot get all the comments on a thread in one API call, it can take you hundreds to do it, because you can only do so by querying individually nested response when there are many. So it might cost you $1 already just to pull a daily thread under the current API system.
Also, you can only query the 500 last submissions (in new / best).
The Reddit API as it stands currently really sucks.
Its community was once thriving, but the mismanagement ruined it.
Despite reportedly having thousands of employees, Reddit's excessive hiring and ambitious expansion led to wasteful spending.
A platform with basic features like Reddit could easily be maintained by a team of fewer than 100 staff members and generate revenue through Google Ads.
<outrage ensues>
Correction: ... *Except the blind
<everyone's OK now?>
This is great. Nobody likes the idea of excluding disabled people. But does it really get to the heart of the issue?
It's actually a pretty high bar for someone to decide to use anything besides the default client. More or less everyone using apps depending on these APIs has what, to them, was an important reason.
It's great this exemption addresses one of those important reasons, but it's just one of so many.
The subs that try to stay dark permanently will have their mods replaced.
Reddit admins will just install the generic supermoderators that already "moderate" 300 default subs and call it a day. IPO line goes up, baby!
Whether that be by being a quality mod or by abusing it to silence people they disagree with is irrelevant.
I mean, at this point they might as well call up Elon musk and ask advice on running a social network.
Broadly, Reddit needs money to survive, and they need goodwill to get money. Burning $X of goodwill to make $10X dollars is kind of what they're trying to do now, but it's a very delicate move on their part. If you kind of build some simple mathematical models in your head it's not hard to see how delicate this move is, since "goodwill" is also people visiting. As large as the site is, it is not very many exponential processes from 90%+ losses. It is one of great perils of social sites in general, they can't help but transmit social contagions by their very design. There's quite a number of sites that have been wiped out by these forces (MySpace), and a larger number of sites that nominally still exist but are shadows of their former selves (Slashdot, Tumblr post-porn removal, Digg).
I suspect Reddit management is making a classic mistake and operating with a linear model of their options when in fact the situation is very non-linear because of the fact that goodwill feeds back on goodwill. It's only locally linear and they can leave the linear domain quickly and irreversibly.
I moderate a few subs and rarely do things manually.
So short term strikes won’t have much impact other than degraded quality.
Also, there’s already a process for “abandoned” subs where if subs aren’t moderated users can request mod access. So if mods go on strike, new users could request mod access.
For some of the larger subs I think this would actually be healthy as there are lots of subs with toxic mods but there is no way to oust them unless they choose to leave.
I don't think Reddit is approaching this in good faith.
Pretty much every sub I’m on has decided to strike for at least 2 days and there’s quite a weight behind indefinite
Mostly they just don't care, because they probably expect most popular subreddits to just come back at some point. People will get bored.
Millions of people use reddit through the official app and DGAF that the UX is "bad" because we have spent the past 20 years gaslighting people into feeling like this is just how computers and things ARE
I do use RES in desktop, but I mostly use it via the official mobile app these days. I used to miss old.Reddit.com but now I’m rather indifferent.
The information density and UX are terrible in new Reddit and the official app (in my opinion of course). I find them completely and utterly unusable. I just tried opening new Reddit and going to /r/all. I can see exactly 2 posts on my screen, compared to 14 on old Reddit. I tried clicking on something, it opens up in a narrow popover. Middle clicking to open it in a proper tab takes a lot longer than in old Reddit.
When it comes to the app, there are similar issues, it's just _so_ much slower than using RiF, the information density is abysmal, comment chains are painful for me to read and it uses _significantly_ more data than RiF. I'm guessing it preloads lots of assets in the background or something.
When they kill off 3rd party access, I will stop using it on my mobile. I already feel like I waste too much time on Reddit, ruining the experience will make it much easier to quit. If they ever kill old Reddit, then I guess I'll finally quit Reddit for good or make an extension that makes it look and work like the old version.
Simply does not compute to me.
If your service doesn't expose your data using an API or an open feed, then your service has already become irrelevant, period.
- The Venture Capitalists see these moves as the best thing that ever happened. A way top put employees (mostly the software developers) and users (that get things for free) in their place.
- The consumers and employees see that the value that Twitter provided is disappearing fast as much as employer as a platform.
Many VC backed companies, and other that do not, seem to be following Twitter trends. Let's see if they are right and they can lower salaries to employees and increase prices for consumers, or if they overestimated their capability to do so.
Reddit is just another example of this trend.
Reddit probably doesn't have as much growth as fb did of course.