Google doesn’t want employees working remotely anymore
theverge.com
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It's clear to me that no work situation is ideal for everyone or every group.
My "selfish" point of view is that I hope that remote work takes over more and more, and that companies stop forcing workers back into the office full-time.
My personal life situation makes remote work almost a requirement if I want to continue being a software developer. I'm divorced with a young son over whom I have 50% custody. I won't move to a "tech hub" city for a job and abdicate my responsibilities as a father. Even my current job is only a 40 minute commute for me by car, and I still only go to the office once or twice per week: the days that I have to drop off or pick my son up from school won't really accommodate a 40 minute commute unless I'm only going to work a 5-6 hour day.
I count myself as very fortunate that my current work situation is with wonderful people, who all have families as well, and mostly-remote was part of my initial negotiation.
On the flip side of feeling fortunate, I have to remind myself that the company is fortunate, too. Not that I'm not humble, but I do think I'm a pretty good software dev and a generally good employee who takes pride in their work.
I guess the point of spilling out my personal life story on the internet is that I hope that companies realize that forcing on-location work is not just a choice between an employee being at home or being in the office; it may be a choice between having a good employee and not having them at all.
Seems like the way to go, but instead these companies are all copying each other.
Big Tech is forcing people to put butts in seats; smaller companies that can't afford to pay that much are embracing remote work as a competitive advantage in the labor market.
At least that's what I'd expect, and it fits with how a lot of my friends are working. OTOH I have seen a lot of companies advertising for in-office or close-to-office (keeping their RTO powder dry) despite obviously having no chance of competing on compensation.
I want to blame that on the recent mass layoffs, hirer's market and all that, but I'm not sure -- maybe they're filtering out employees with high self-regard on purpose?
If I were hiring I'd probably look for "insists on remote" as a positive signal at least for devs. Values things other than cash, willing to have work output measured, can take late-night meetings sometimes, won't be poached by FAANG -- what's not to like for a manager?
The company just announced a 3 days per week RTO policy for those assigned to an office, but employees are free to go remote if that's what they prefer. The main thing you give up by going remote is an assigned desk in the office -- if you live nearby you can still drop in to an office whenever you like.
That's the problem, IMO. Tech companies, down to the smallest start-ups, love to cargo-cult the big guys. If Google, Apple, and Twitter do something, pretty much the whole industry will follow suit without needing much more justification than "Well, Google does it and they're amazingly successful. Therefore, we should do it."
So, I'm very disappointed at how many of the big tech companies are forcing people back into the office.
We don't need to rehash each side. Obviously there are two strong camps, each with merit, for how to optimize productivity.
I think that information is also known to people making decisions and is why we’re seeing hybrid policies which essentially codify the pre-covid behavior of taking a WFH day. Pre-covid, having two or three company sanctioned WFH days was the dream. Let’s not forget.
So what really annoys me at this point are the holdouts still arguing for 100% fully remote positions for every employee or the employer is essentially abusing them and just wants to creep on people working in desks and watch them type. I mean come on… fully remote just doesn't work for every employee, sorry. For every “I’m more productive at home” there’s an “I need face to face interaction with other humans to effectively collaborate”. That’s life.
IMO, hybrid work policies are an incredibly positive and generous outcome of the pandemic. If you don't like even that then either become a fully remote employee after a discussion with your manager. Or go work for a place where it’s explicitly part of the policy/job/contract up front.
Mostly sick of hearing whinny parroting of the same arguments ad nauseam.
Its not the screens during meetings that bother the extraverted ones, it's the lack of people nearby which sets the temperature of their workday.
This is what bothers me, why should I lose an hour+ of MY day because some people like the feeling of others around them. I don't get that time back, I don't get the money for the wear and tear on my vehicle, all so someone feels warm and cozy, unrelated to the actual productivity of the work.
Employers love to treat employees as numbers, but when employees say "Hey I'm a number, look at my productivity, don't make me participate in these rituals", people act like its childish.
I don't owe anything to my employer, because they don't owe me anything except the legal compensation for the work.
If professional managers with the power of economic incentives behind them can't match that with a remote team, holy fuck, they're terrible at their jobs, literally providing negative value.
There are clearly preferences for both styles. Choose the style you want and work at a place that can accommodate. No need to force everything to be one way or another. Why is that such a hard concept?
In an office probably works fine too, sure, but I don't think remote needs to prove anything, in the software world. It's proven. It's very proven. Managers that can't do better than some developers self-organizing online, with the same or better tools and a budget, must be pretty bad at what they do. I'm not making the point that some of them evidently find that incredibly difficult and even impossible, they are, which seems to me like telling on themselves. Guess they're bad at their job, should let a developer do it. It's pretty clearly not rocket science or something that requires some kind of expert, since it keeps being done over and over by people who aren't professional managers. Seems to just require someone halfway competent.
So if a company says, "we prefer a hybrid work model", then shouting out "but look fully remote projects can work as is evidenced by all these successful ones" simply doesn't matter.
My comment (that you were responding to) was explaining that apparently there are leaders who have seen a difference in product quality, velocity, collaboration, team morale, what have you, between fully remote and pre-covid in-office work styles. Presumably they believe that bringing people together is best for their company/product/team. You simply can't argue with that, at least not generally, since it's a valid viewpoint.
Rhetorically the existence of anecdotes to the contrary does not invalidate an argument/position/viewpoint.
There are valid anecdotes from people being more productive working remote. And there are valid anecdotes from people feeling like remote work has take a toll on their mental health and productivity and ability to collaboratively solve problems. And there are valid anecdotes from people who feel like a balanced hybrid model is exactly what they need. And there's even data that shows hybrid and remote work does improve productivity.
The only opinion I've state as fact is the observation that there does not seem to be one perfect solution for every person and situation and team out there. The only opinion I've truly state is that people should consider compromising on their work requirements because it's silly to rehash an unresolvable argument about which work style is the ultimate global best, ad nauseam.
If I were in charge of this topic at a large company, I do believe this is one of those "every scenario is a bit different" situations and I'd advise managers to work with their teams to make the right call. But I'm not so who cares.
Arguably you do, but there’s evidently a disagreement on the value.
The places that I and my friends worked at pre-pandemic were already like this. Meetings were held via videoconferencing even though everyone was in the office, people mostly interacted with each via chat and email, etc.
The only thing 1 day a week RTO kills is the “work from Bozeman” camp, which affords zero to people who want to collab in person.
You missed the "to live wherever the fuck I want" part that it absolutely kills...
No I didn't. That's called a remote job not WFH. If work from wherever the fuck I want is important to you then go work for a remote company or convince the one you work at that your roll can be performed remote, from wherever the fuck you want. Nobody is arguing against that.
That's the thing, it shouldn't be left up to the companies to be remote or not.
It should be a conversation between you and your company. Employment is a two way street.
It should be an available option enforced by law.
Did you think my suggestion meant that e.g. waiters and sailors would also work from home?
>You clearly haven't given a fraction of a second’s thought to this topic
Oh, the irony!
Anyway... you're deeply gravely missing the entire nuance: management/leadership at Google is arguing that "the job" of a general employee expected to be a collaborative team member can't be done completely remotely to a quality level or at a velocity that is acceptable for their business. Sure there are exceptions that the business decides are okay, like that ops guy working 3rd shift from Seychelles who isn't building product and closes all his incidents in an acceptable time window that meets SLAs, he's allowed. But they are exceptions, not the rule.
The law doesn't just handle objectively measurable things. It's not a computer algorithm, and it has to apply to society, where things are not always black and white. So, the law has differentiated such things since the dawn of man, it's nothing new. Examples of such cases would be obscenity laws, defamation laws, fair use judgements, personal/psychological damage compensation, etc, where there are general legal guidelines and court/jury judgment if further required. There are tons of other such examples in all legal domains.
>You've got to be kidding me if you think the law can tell a business whether an employee can perform their duties remotely or not... LOL I'm trying to even imagine the wording... please provide some example prose.
The juvenile "LOL" approach isn't very conducive to proper conversation. Just saying.
In any case, the law could give general guidelines, and also list some unambiguous remote-capable job roles, and the rest could be left to per industry evaluation, and, if it comes to that, case law.
"In order to promote workplace flexibility and adaptability in the modern economy, this law establishes a distinction between remote-capable jobs and location-dependent jobs. Remote-capable jobs are those positions that can be performed effectively and efficiently without the physical presence of the employee at a specific worksite. Such jobs may include roles in software development, content creation, customer service, and other knowledge-based occupations. On the other hand, location-dependent jobs are those roles that necessitate the employee's physical presence at a designated workplace due to the nature of the tasks involved, such as healthcare professionals, emergency responders, construction workers, and other hands-on occupations. Employers shall assess job functions and determine the suitability of remote work based on factors such as operational requirements, employee productivity, and the preservation of essential services. This law aims to facilitate remote work opportunities while ensuring that critical functions requiring local presence are duly addressed."
>management/leadership at Google is arguing that "the job" of a general employee expected to be a collaborative team member can't be done completely remotely to a quality level or at a velocity that is acceptable for their business.
They can argue whatever they want.
If employers were left on their own devices they'd also argue that people should work 12 hours a day, that paid overtime is detrimental to their business, that child labour is fine, that their business don't need to provide safety standards and work accidents should be pinned into the workers being "careless", that they don't need to hire women in executive roles because they're less competent and have impaired judgment "once a month", and a whole lot more.
In fact, they have argued, and practiced all of the above, before labour laws (that they fought against vehemently), had them begrudgingly accept them.
What is "acceptable for their business", based on their own judgement, shouldn't constrain what is accetaptable or even best practice for society, the environment, and so on.
That said, I'm also not convinced remote is amazing. I do wish they would move to more performance oriented metrics on who they are allowing to work from where. This is akin to having school focus on attendance instead of test scoring. If you just want people in the office, surely you have a reason for that.
This is especially true for a company that famously lauds OKRs. If they work as well as we've been assured that they do over the years, make that your push. Don't focus on "percent in the office X days a week."
Yes, it mentions fully remote people with the hopes to get them to switch off fully remote. But the meat, as it were, is in the reminder to everyone else that absence factors into performance reviews. That is, they don't measure you by OKRs, but by attendance. (I can see an argument that it is "in addition to OKRs," but that doesn't change my challenge here. If those work, why have attendance?)
I'm reminded of the scene, "I am altering the deal, pray I don't alter it any further."
And again, I'm actually not fully pro-remote. But this is a bed they made.
This example is funny because tying school performance to standardized test scores has been a disaster that makes overall schooling less effective in favor of "teach the test".
More numeric performance metrics would have people work the metrics, not do the work effectively. IE back when programmers were measured by LOC, so they wrote senselessly verbose code to play the metric.
These policies both have costs (financial, talent-wise, administratively depending on what state/country you are in, etc.), and while it sounds ideal, it's not always a good idea to let an employee "do whatever they want". That's a less talked about way on how you cause office clashes. Sometimes the best way to settle those disputes before they start is to lay a foot down say "we are doing X", and inevitably let those who feel strongly walk.
Ideally while clearly explaining your rationale. Because you're communicating with fellow adults, not wrangling kids into a playpen.
That's the part companies forget, and reading fake platitudes or empty statemes like this memo don't make me feel confident either way, regardless on how I feel about remote vs. office.
No, if your rationale is "we are still paying for this building and must use it", just say it. If it's "we don't need an office anymore and it's saved costs", say that.
Hopefully, there will be companies that are in one camp or the other as well. That seems to be the only way to create a workplace that is beneficial to everyone.
Google demanding RTO, for instance, doesn't impact me because I have negative interest in ever working for Google. However, I still retain hope that the sorts of companies I am interested in working for will have a working environment that suits me.
We collaborate through reviews on PRs, virtual documents, links, search queries, and yes, conversations. But this has all happened in virtual settings for a long long time, and almost can’t work any other way.
But I have noticed that it's much harder to brainstorm ideas remotely. Where you want fast back and forth, everyone to speak their minds, notes to jot down. These aren't as efficient to do on a computer, at least not for my generation raised between tech and analog.
As a result, we never needed to have specific days "in office" or "you can do what you want"; as long as you could attend the meeting, you could be wherever you needed to be. I found just as much value on days in the office as days elsewhere, but the biggest value was that every day it was my choice.
Then the pandemic hit and we lost the office, and naturally I discovered the downsides of being permanently remote.
Today's "compromise" of forced "in-office" and "do what you want" schedule doesn't strike me as inducing the best collaboration based on what individual teams and groups need.
Perhaps having a goal of "optimizing productivity" is the problem.
If employeers were allowed to drive this to its ultimate conclusion they would adopt forced servitude as the maximum productivity setup (which, they historically, and even today in many places, have adopted).
But also, quality and productivity are not totally separate, let's not be coy. If you can't collaborate effectively then both productivity and quality can take hits.
If the product suffers, it's not because they're working for home. Microsoft, Adobe, Apple, or the famous old examples everybody loved to have Avid and Quark, have made no end of crap releases, or crapped on their priorly good products, while strictly working from an office.
And that's with product oriented companies - corporate and government software is, of course, much much worse.
Still, why optimize for product quality either? It's a bottomless pit. We should optimize for a decent product (that would already be an improvement), and work-life balance. Work is 1/3+ of daily life, and people's time is not something people should be forced to sacrifice (by piling up forced relocation or commuting time, open plan or cublicle farm environments, and lack of day contact with kids, spouses, ability to drop the kids to school or handle some chore over the week, and so on).
Their bulk of hiring will be younger folks. Those people generally move closer to work and show up everyday at office.
Smaller companies will be pragmatic in a different way. They will try to retain good employees. They realize the benefits of remote workers.
You have two wrong assumptions here - one is that all the good employees want remote. That's not true. Good people also like offices with some flexibility to work remotely whenever they choose. Second assumption is that companies big and small won't make exceptions for their superstars. That's not true neither. A lot of companies are forcing their policies on their cogs while bending over backwards for their superstars.
I just meant relatively, compared to big companies; smaller companies will make more exceptions to retain folks. And smaller companies realize and value the pros of remote workers more, like savings in office space expenses.
Recently a company I work with (but not for) announced a similar policy: everybody is required to be back in the office. Through informal conversations with two senior managers I know that this is effectively just a fishing expedition to reduce the amount of people that will be involuntarily laid off in the next round (here in Europe it's much less costly if they walk away on their own). Aside from the fact that this is a terrible way to make a selection (you will lose good employees), I find it also immoral to use a list of bullet points to justify the move when there is a totally different reason behind it.
During COVID I also saw a lot of middle managers nervously squeaking through the pandemic ('maybe all of those meetings COULD have been and email' syndrome), and now that it's possible to bring people back to the office there is lots of rationalization about why it's good and/or necessary to do so. When in reality their job depends on it, not the company's success.
I think if commute time was even partially employer-paid we would see a much more honest evaluation of the pros and cons of remote vs office-based work.
Well, if the actual intent is to be left with a smaller number of more obedient people who'd bend over for the company and do things without asking questions, putting a bogus reason out is an effective way to accomplish the goal.
Another poster here said recently: the unspoken truth in the industry is that good employees will still be allowed to work from home.
Definitely not the case where I work. We’ve lost A LOT of good people to RTO
Companies do have to pay for their office space. My employer did not review our lease during the pandemic. Recently, we got out of the other lease in the region and consolidated both offices into one smaller office for people who want to work in an office. We're saving a ton of money.
There is one side that is unambiguously pro-family, pro-environment, pro-church involvement, pro-bowling league, pro-parents in kids lives, pro-marriage, pro-divorced child raising. As in something for each and every side’s loud and clear broadcasted preferences.
The other is pro-people in seats, pro-commercial real estate, pro-commuting, pro-certain type of manager, pro-one type of extrovert who can’t find friends outside of work.
There are clear lines here on where the wfh benefits are how it aligns with many, many stated needs for the country from each party and various stakeholders.
Edit - going to use my soapbox since this got some traction:
I’ve led individuals in-person, and fully understand how different and sometimes less-than it is to do it fully online. I’m an engineer currently, but I speak MBA and fluent in leadership. Especially for inculcating interns/new hires into an org, in person is great.
But: the above seems to be adequately accounted for via learning org culture via Slack and quarterly off sites. And the remaining negative benefits of WFH + periodic flights + learning new leadership patterns via Zoom/Slack + gentrification of the rust belt and other cheap areas seem to, far and away, no doubt about it, pale in comparison to the extensive issues of how our country is coming apart at the seams due to do family finances, environmental issues, rust belt multi decade decay, labor issues, and general personhood. WFH’s benefits seem to significantly help solve all of these problems.
There’s some delusion that a reversion to the old ways is all it’ll take to fix what’s happening. But maybe spending more times in our communities, our families, our churches, our local lunch places in town vs Chipotle, is what is needed. Or just help commercial real estate and chad the manager instead.
If you can run a company on the go or at home, certainly I am capable of shipping quality code at home.
Of the five directors on the call, one was in the office. Three were at home. The CEO division of support employees were also exempt from the requirement.
We’re asking for half a billion from the government, I wonder how closely they will look.
I work at an HFT firm as a C++ dev as a junior. Finance loves the office. I go in 5 days a week.
The one person that doesn’t come in at all? My boss with 15 years of experience. He wrote most of the trade engine himself, the firm would fall apart if he left.
So he can set his terms and he is home 100% of the time.
I get that he's probably good at what he did, but to be fair, if you as an organization leave such a high bus factor open, having the company's livelihood depend on one developer, you're dysfunctional at best and asking for trouble at worst.
Ideally good leadership should want that knowledge spread around or just not let it get to that point from the start.
The one thing that I am still in awe is that the new engineer had his PhD in chemistry, and never attended a CS class once, but was nevertheless a world class engineer and hacker. Miss working with him.
That's unfortunately not something that most smaller companies can afford to replicate and still be alive.
If you've got unlimited money sure, everyone's replaceable as the problem boils down to having enough money to poach the next best replacement, but hiring the best of the best with guarantee they can take over the most complex codebases quickly without impacting operations, is an endeavor that can sink small companies if the bus factor hits their core.
This is the sort of banal nonsense that seems to be obviously true on its face but bears no semblance to reality. In fact, it illustrates the classic East coast vs Valley divides. The original team of secdb was half a dozen people. Each of them was invaluable & their code managed literally a few trillion USD of the world economy. person who wrote the proprietary graph language & compiler for that system was 1 single hotshot c++ guy on the standards committee, who also wrote a chapter in the programming pearls book. gs continues to use secdb & the firm is over 150+ years & counting. Meanwhile, the Valley startups I worked for since - they had this idea that everybody must know everything, all knowledge is diffuse etc. Lot of time taken in teaching backend programmers javascript, frontend guys system infra...all out of goodness of their heart. End result, neither the startup nor the programs we wrote lasted even a decade, even in the best case. In fact, median tenure in these places was under 2 years, whereas most east coasters are lifers.
I don't live in the Valley neither on the East Coast, I'm from Europe which is where my vantage point for my argument lies. Maybe Valley companies can afford to do that because they pay the highest salaries in the world therefore they can always fix any problem because they can throw enough money at them.
>Lot of time taken in teaching backend programmers javascript, frontend guys system infra...all out of goodness of their heart.
That's equally dysfunctional. Reducing the bus factor doesn't mean that the front desk lady must know your codebase, it just means that there shouldn't be any master in the team who holds the keys to the knowledge kingdom and doesn't sahre his knowledge with the rest of the team.
that's exactly what i'm disagreeing with. It sounds like a good feature on paper. In reality, it seldom is. Most east coast companies of significant size, if they do anything sufficiently complex, will have 1, sometimes 2-3 guys, who hold the keys to the kingdom & know everything. The kind of domain knowledge that cannot be transferred in kt sessions. In all the IBs I've worked at, there was always the point person who knows everything about one thing, & if he got hit by a bus, man you were in serious shit. Its just the cost of doing business in that domain, can't really derisk it by writing everything down. otoh most Valley firms do very generic shit, with young troops recruited every so often, who stay just long enough to make the jump to the next faang. Even in the Valley, you have L8,L9s whose disappearance can cause significant damage. Its simply not possible to transfer all knowledge to rank and file. some things are just very hard. Code has a way of getting very convoluted very fast. End of the day, SWeng is a very young field. There are no rules like multiple people must know your codebase. There are actual prop funds in chicago running out of 1 big R file written by the cofounder. Whole fund runs out of a single R program! No joke. Big world out there.
That’s not hypocritical. To be effective in those require that they meet in person to make those deals, rather than zooming in lot a call from home or a tropical island.
It is very reasonable to expect different jobs/roles benefit from different operating modes.
", but sometimes they just want to be at home with their family, or take a semi-vacation."
Work from home decimates some of these areas if people simply aren't there any more and all the 2nd order effects of other businesses going away as well. So I think it's wrong to assume all of the pressure comes only from the corporations themselves and not also the local governments putting pressure on the corporations to to change work from home policy because otherwise their budgets are busted.
Now, this is one of those "you problems" for the local governments; workers themselves should care about their own interests and lives and none of that changes just because some city you don't want to live in is harmed by the trends. But this dynamic should be understood when discussing the issue.
Cities are concerned bc New York of the 1970’s is staring them all down bc tax revenues take a dive and the equivalent of structural unemployment is hitting city revenue models.
That said, anyone who’s lived in the main cities can likely attest to the following. These places are corporatized shells of what they once were, and what they once were is why NYC is considered cool in the first place - live music, local bars, “scenes,” that unique city approach to local community. Sometime in the 2000s, while they lost the gnarly crime, they also started to lose all that for 7/11, Chase banks, and mom and pops owned by PE. Essentially rich person playgrounds. Nyc of 2013 was a lot of fun but also more an amusement park for wealthy millennials or NYU kids cosplaying as one. Same with SF and techies.
So these cities simultaneously bemoan the loss of that character and exponential cost of living increases, but also want back all the conditions that caused both.
If Manhattan gets it’s actual artists and culture people back from outer Brooklyn or Ohio, and it takes a dive in tax revenues and a grungy NYC for a bit, that seems a good thing. NYC of the 7/11-Chase Bank height really sucked.
I don't think you need to have crime, open drug use, harassment by mentally ill and homeless...all sorts of things that are pushing corporations, and workers, to simply move out of the cities, abandon projects or large retail presence (Whole Foods, Hilton San Francisco Union Square, Parc 55 etc).
I think gentrification is good, actually. Having a nice safe clean productive city with wealth and investment flowing in vs out is good actually. Having crime, degradation, and flight is bad. If law and order was established across many cities, then even in lower income neighborhoods and housing units there could be safety and stablity; it wouldn't have to come at a premium.
I mean I'm sure there is a type that likes everything you describe, but personally it just seems like nonsense to me. I'd prefer to not have harassment on public transportation or in the streets walking home at night. And if I made good money working in the city, then good for me. If the selling point going forward is, "Come to the big city..it will cost more than your smaller town, but at least we have crime and grunginess to go with it!", I think these cities and businesses and productive people that stick around there (they won't) are going to have a bad time. Part of dynamic during the era you describe is there was 0 remote work for all industries, while being centered in certain metros. Now people won't put up with that bullshit like they had to back then.
That said, drugs and crime and… aren’t a forgone conclusion if NYC gets cheaper and local businesses can afford to come back and cultural folks can find places that aren’t 3k.
Both are likely to happen if nyc tanks a bit. The crime isn’t necessarily likely. A lot of other cities manage it.
I have no respect for the RTO side of the argument though bc it’s proxied by a corp using scummy arguments. It is obviously about 1950’s org culture and extroverts who buy into it (who cares if this survives), short term possibly cataclysmic decline of cities (this certainly should concern everyone), and generally rejiggering a large part of how the US works due to the WFH diaspora (this is just a slice of what the internet is doing overall, can’t fight it).
Instead of leadership, we get corps doing proxy messaging. And the last several years showed they don’t deserve to be listened to IMO. I will listen to the first public service leader or newspaper who frames it in an honest way. I was told the environment matters expect for when it’s the entire country commuting to the office.
Personally, I favor WFH for scores of reasons. That said, I am aware of the pluses (and the minuses that often cannot be clearly delineated) of having people together in locations. A fair amount of the benefits are subtle, and fairly unquantifiable. These factors balance off against often similarly subtle drawbacks. Most of this comes out of human psychology and social traits / elements of social cohesion.
To provide at least a little specificity, some examples that spring to mind:
On the plus side, you have little bits of useful information, quick answers / responses, knowing who knows something like 'where to find X', ... even being able to SEE how people look day-to-day - that colleagues seem healthy and well, and to ask them in person how they are... lots of little cues, small semi-random interactions of these types.
Of course, these can also be minuses to some / to some degree. I.e., the interruptions that come with semi-random interactions, digressions in conversations (of overly substantial length) about current events &/ recreational activities etc., the "talking behind the backs of others" gossip, ...
It's a very mixed bag.
Now, as always, people are constantly changing too. Generations replace generations. And, those who have grown up with text messages and all sorts of other channels for keeping in touch, ... well, it's another factor in how useful / important "physical presence" may or may not be.
Ultimately, though, for me, WFH has been substantially more efficient and productive most of the time. I didn't even have a long commute or some of the other hassles of many, but, cutting out the commute, transitioning between environments time, random interactions and potential for distractions (ADHD being a factor), etc., has been beneficial to all parties. I agree with your points to a very large degree ... the objective advantages to (substantially) reduced "company office presence" are generally quite clear, and are mostly to be contrasted with more subtle human / social factors including the needs of some "managers" to feel like they are "in control" and are "the employers".
The "MBAs" may have won the "round" starting in the 70s and 80s of decimating unions, but, the environment has changed yet again - including in terms of demographics in as basic a way as sheer quantity of workers available (vs. roles to be filled).
I look forward to more power returning to labor, so-to-speak, even as someone who is involved in running several businesses and operations.
I keep thinking about the many recent theories that these "minuses" of office work were essential to the systems to maintaining an illusion of a scarcity in labor and maintaining a controlling grip on employee time inside and outside of work. As things got more automated companies knew that they didn't have 8 hours of work each day for the average employee, so they built fortifications of busy work and moats of "social life". It provided defense structures against labor asking for more time off, longer weekends, shorter work days. (In US at least, the 5-day, 40-hour workweek was never the compromise, the preferred request of Unions at the time that was established was 4-days, 20-hours which more closely resembled useful productive hours and provided better family time/family planning. The hoped-for compromise was 5-days/30-hours or 5-days/35-hours and the hard won 5-days/40-hours was the bare minimum they asked for. 5-days/40-hours is the bar line for "human exhaustion".)
Of course, in no economy would any company admit that they were concerned about being "Too Productive" nor would any MBA program overtly have courses like "How to Sabotage Productivity and Get Away With It".
But there's so many little things built up in the systems and norms and practices and rituals of "office culture" that seem to only exist to waste time, to give the appearance of work without the productive essence of it. These seem like "bugs" in the system, but they are so ubiquitous it is hard not to wonder if these didn't become accidental "features" somewhere along the line (even if we can't ascribe intent or malice to them) and why they became so ubiquitous. Especially in a time like this when so many companies seem so desperate to return to that old known to be buggy status quo. Especially in a time when many of those same companies seem adamant that the impossible and weird choice is between "layoffs" or "return to office work" or "iteratively both until 'morale improves'".
I think it's great if everyone can work where they prefer. I miss the days when I could see my colleagues in person in the office. But on days when I work from home, I can totally see why they prefer it.
I do think that newer employees can benefit from being in an office with experienced team members. However, if this is the new way of things, then I suppose they will need to adjust.
I think layoffs would be way better than trying to force out one group of people, but the people at the top don't care about what's good for the company - they care about themselves.
C'est la vie.
Previously, large tech companies were interested in hoarding employees to slow competition.
Now, that is no longer a necessary strategy as the environment has changed and smaller startups have many other headwinds (difficult to raise $, etc).
So as the previous strategy is unwound there will be more pressure on employees and attrition is definitely part of the plan. A side benefit for the companies is less upward pressure of salaries and operational savings.
Businesses fail and are replaced with other businesses all the time, it's part of the normal flow of capitalism. Within a specific community, as businesses come and go, as long as the old one is replaced with a new one then employment opportunities are still around. Eventually something will open up that is a home run and then that store will flourish in the community, which will likely create even MORE employment opportunities and if it's a local store then a lot of that money will stay local in the hands of employees, owners, local government (taxes).
I don't think 100% full time remote is going to work for all cases/all positions, but I am pretty sure that the companies that are going to be above the curve the coming years will figure out the best way to handle a hybrid environment.
"Everyone in/Everyone out" is so cludgy when we've got the tools to customize better, and the ones that do will probably attract more talent. Obviously there are issues when places like FAANG are resistant because they can pay the most and set the tone, but there's enough advantages to getting this right it'll filter in eventually.
Then proceeds to repeat the arguments of one side.
Everyone understands easily how remote is more comfortable for individuals; all the benefits have been repeat times and times providing examples of thousands of individual situation in which being home is better than being in an office. This is example 15768984.
The question that execs are trying to answer is "are we stronger with an in-office team", knowing they will cut themselves from the "ragneses" in the talent market, but looking more attractive to the people who prefer in-office work; or "are we stronger with a distributed team of ragneses", and having other people who prefer presential offices flock to other companies. It looks like the GAFAs (and many other) are choosing the first option and are fine not having access to some remote-only talents. Others are sticking to their remote-first (or remote-only) culture.
Many of the bigger companies seem to go on the same direction; maybe that decision is based on internal data they have gathered showing that office-first teams are more efficient and performant. Or maybe it's based of sheer traditional management backwards reactionary push. If that's the case; we should soon see fully remote companies starting to take the lead in terms of growth, IPO, successful exits etc since they have been able to identify a better collaboration model that yields better results for less costs.
If an employer wants me to return to the office, I'm very direct in communicating the additional cost to them and salary bump for me. My go-to response to any request to return to office is "I require a 40% salary increase or no bueno" and thus far they have backed down.
Back when I was working in the office, I had co-workers who liked to lounge around my desk making small talk, asking questions, and generally trying to be friendly and social, which I understand why they would, but it interrupts my "flow state" and leaves me more disgruntled than anything.
Work is work to me, and I don't care to socialize nor is it critical in my current job. Not hating on others who feel anything to the contrary, it's simply not my cup o' tea.
The benefits of WFH greatly surpass any conceivable benefit of having to return to the office, for me. And with my current employers, I cannot see any benefit of it for them.
Corporatism needs a wakeup call and it's finally receiving just a taste of it. Considering salaries are repressed and have been for more than 20 years, it's the very least of what we, as workers/minions/peasants, deserve (at least in the U.S.)
"Communication" can also mean getting distracted or drawn into irrelevant discussion or being continuously interrupted by people wanting something.
I think it's quite ridiculous to claim to value personal presence in an age where I'm working with people all day who are in other countries and other offices - even down the hall - and that's all happening by chat and email and teams meetings. I really think it's about the way some people manage lazily by looking to see if you're typing or not instead of looking at results and understanding the work.
It's nice to meet people in person once or twice but I don't need to see any of them once a week or once a month.
I only manage 3 people but I have to work with a lot of people to get things done and have to understand their personalities and points of view and what they're doing up to a point. I can't come up with a reason why I would want to be able to look over their shoulder.
You can only get quiet time if it is properly managed, and in an office it is more manageable to have private spaces instead of open spaces, than it is to have a separated office at home.
> in an office it is more manageable to have private spaces instead of open spaces
was largely unsuccessful almost everywhere and the trend was for more open, more distracting spaces as time progressed. It was to the point that complaining about open offices & wishing we could complain about cubicles like our predecessors was a tired topic on HN.
The open work spaces thing too allowed for rapid over-hiring without having to have the real estate to back it up.
Never underestimate the desire to keep up with the Joneses.
Those huge open plan offices of the 1970s looked amazing in magazine photo-shoots. If you're C-suite suit you can really preside over a room like that.
Like a newsroom bullpen seen from a balcony above, lots of noise, lots of activity.
It's a just bummer if your job is to think carefully about stuff without distraction.
> I always assumed the open spaces trend was just pablum being served up by Corporate to take us (engineering) down a notch.
I don't disagree with this though.
The big difference is that the private space in my own home is under my control. A private space in the office is under the CIO’s control. I’ll let you guess how often they think a private space is worth spending money on.
So you have definite control over spouse, the children, the dog, a neighbour, some builders doing work in the street, ...? Must be magical where you live.
I observe this with coworkers every week: - their special needs offspring needs special attention - their neighbor is noisy and an Grade A jackass - cats meowing for minutes - the wife of someone interfering to assign him chores for lunch time - i personally am plagued by sirens of medical emergency transports during months when it gets hot under the roof here, multiple times a day / night
> You're on the hook for all the costs of an office
Honestly, I'd consider that a small price to pay to be able to avoid going to the office.
To be honest, working in public spaces like that is just as bad, if not worse, for me than working in an office.
Anything else is just unprofessional, nothing to do with working from home in general.
Letting programmers have all those things would cause a great deal of class distress among managers ("why, these middles and proles [Fussell's terms] are getting the same perks as me, their superior! Now how are we going to distinguish between those and the upper-middle, at work?") so they try to avoid the ones they can. High pay, can't do much about that (though they do their best); schedule autonomy, not universally available, but in general we do OK there, at least; they've had a fair amount of success keeping us under frequent monitoring that would be seen as an intolerable insult if applied to higher tiers of management ("Agile" has been a huge boon for them); and private offices, ooooh boy, offices, they've managed to all but eliminate them for us, and we helped with the same free-spirit fuck-traditional-office-norms hacker attitude that (on the flip side) also got us some of that schedule autonomy.
IOW we threaten their class security, if you will, and giving us private offices would be a big step in the wrong direction on that front, from their POV, especially since that's the one aspect of upper-middle work perks they've been the most successful at keeping us from accessing.
The "professional class" set of the Fussellian upper-middle has been under steady attack, with only lawyers mostly still hanging on (non-lawyers can't own law practices, is probably the only reason, or they'd be under the thumbs of MBAs and private equity just like doctors are these days) such that higher tiers of management are increasingly the only remaining large group (sans lawyers) who still enjoy an 80s-style upper-middle life at both work and home, and I think they'd like to keep it that way. The last thing they want is a whole bunch of software dorks "leveling up" a class, and becoming their social peers. It was bad enough when the '80s-and-earlier "analysts" were kinda-sorta upper-middle—luckily they nipped that in the bud by combining "analyst" and "programmer" and ensuring the new role tended to get only the latter's social status.
After that, it was years and years of cubes. That was less than ideal, but people made it work. Then open offices came into vogue. That was hated by the majority, and the quality (and speed) of work sorely suffered.
Perhaps the compromise position for RTO could be: you have to come to the office, but you get your own actual office.
It depends on who you work for and where you live. At my last job I refused to go back into the office, because when I was in there the boss would come in regularly to discuss the latest political blog he'd been reading. He's the one in charge of managing the quiet time, and he was a major extrovert who was terrible at it.
Meanwhile at home, I have an 8x8 room that was once a closet and is now my office. It has a child lock on the outside to keep my kids out. I have a set of 37dB ear muffs that fit over my ear buds and block out basically all sound from outside. And I have control over my slack notifications and can ignore them until I'm ready.
I need more quiet time than non-tech management thinks I do, and this way I get to manage it myself instead of making do with whatever management allows me.
It's not perfect but a group of aligned people in the same physical working space will just dominate a similar group spread apart that has to use chats & zoom to communicate. Management has got to be seeing this, in various forms, across multiple business segments.
Well, the person that got interrupted by you probably lost quite a bit of productivity because of you.
Prioritize docs and tests. Teach juniors how to use docs and tests. Spread knowledge and mentorship around enough that a question on the team channel gets an answer from someone who is available.
All of these things have other major benefits in addition to restoring flow state for seniors—juniors learn faster, your tests are more comprehensive, seniors can basically onboard themselves, your bus factor goes way up. "Stick everyone in the same room" is just a local maximum, not peak productivity.
Then why is my performance review always individual?
I get it, if you are junior, there are benefits. If you are senior (and not ie team lead and control freak at the same time), you lose. Hell you lose a LOT, can confirm. Offices are way more stressful, so this is clear downgrade for senior people. Constant noise and interruptions way overweight the benefits.
Guess who brings more added value to companies, juniors or seniors? (not talking about long term perspective, most companies are led by people who focus on next bonus only, and who they manage is steered that way too).
But apparently I have superhuman abilities to concentrate, because honestly I've never found it difficult to ignore people around me to focus and get work done. And yet I don't feel special, most people I've worked with seem to able to do it.
I understand many people don't prefer it, and they should very much choose jobs accordingly. But I guess I'll stop pretending my preferences are based on objective criteria when everyone else does too.
For me, this is the bottom line. Working in an office -- even the best offices I've ever seen -- is a pretty terrible experience in a ton of ways.
In my younger years, I kinda gave up on actually getting anything done in the office. It's just too difficult. So I'd take my work home and make up for the time wasted in the office by doing my work in the evenings.
Eventually I wised up and stopped doing that, but that didn't make working in the office any more productive.
Combined with the negative metric of employee burnout, which inevitably follows from years of exposure to open plan offices, constant interruptions ... and the toxic positivity of company owners pretending how wonderful these things are for everyone.
Like security, the human chain will always be the weakest link here. If you don't have backbone to stand up for your own time, that's on you - not the remote work inherently IMO.
Or if I’m already on DND? Ignore, and create an appointment for later.
End of the day, it’s all about the culture of your workplace. No one here really understands that. I’ve been interrupted more during remote work at some companies than when in person at others. It’s entirely culture dependent.
If you get fired for doing that sort of thing, the company is doing you a favor.
So uh no. Can’t jump on a zoom real quick, I’m doing work.
10 might actually be 2 hours, but whatever.
If it happened every five minutes that's a different story.
This can happen on Slack or whatever too, but with much less friction. I'm not ignoring teammates for days - I just want to be able to take 10 minutes or whatever to reach a reasonable place to context-switch versus being forced to do so right now.
> I can hop back into "the flow" pretty much immediately.
I envy you, but I very much cannot do this. If I'm working on something of sufficient complexity, I'm going to lose at least 15 minutes every time I'm forced to make a substantive context-switch. It's a huge drain for me.
I don't see what he said as lacking communication. It's enhancing it by allowing them to "schedule" it according to their workflow.
Very rarely does anything actually need an immediate response, and when it does, just call the person.
Senior folks seem to experience more upside and less downside being remote whereas junior folks seem to experience more downside and less upside.
Depending on the makeup of the team, one or the other may be net more productive even if you yourself feel less productive. (It may also depend on whether your company sufficiently acknowledges and rewards the work senior folks do unblocking and mentoring others.)
Low velocity shippers who lean on process are the ones who seem to want to go back in the office. Presumably because you can mask not shipping by chatting with your manager or playing meeting roulette.
I was anticipating employee pushback as the company switched from remote to return-to-office 3 days a week last year. But the junior folks I've talked to have seemed mostly enthusiastic (with significantly higher retention than when we were remote) whereas the objections mostly came from senior folks. The people who quit to keep working remotely were almost entirely senior folks.
I'm curious how you're measuring productivity. Most people really struggle with this and can't do it accurately.
I'd wager better remote processes and culture could have shrunk the gap, and I'm happy so many companies are doing that well, it just didn't work for our company.
But it hasn't happened yet. I mean, I wouldn't be surprised if it does happen, maybe it's just a matter of time. And personally I hope it does happen, as remote work is better for the planet and regional inequality.
But the trend seems to be more companies going back in person. Maybe they're all behaving irrationally or trying to prop up commercial real-estate or something. But it's also worth acknowledging the uncomfortable possibility that high-quality output from world-class rockstar devs isn't as critical for making successful products as coordination between perfectly average developers, and the latter being slightly easier in person is enough to offset the costs.
That's the trend with the megacorps but almost every startup that's been created in the past 3 years is fully remote or at least remote friendly (for the reasons we've both outlined with regard to access to talent and lack of office overhead).
> But it's also worth acknowledging the uncomfortable possibility that high-quality output from world-class rockstar devs isn't as critical for making successful products as coordination between perfectly average developers.
> I'm having trouble filling positions and we're in a major tech hub and can afford to pay near the top of the range
I have to say that in all of my years of management I've never struggled to hire amazing developers. Some of that is that I will only work on interesting problems and it's easy to attract great devs in that situation. I'm not sure what I'd do if I had to hire local to where I'm physically located though. That would be an issue in both crowded markets like the valley or non-crowded markets (with little local senior talent).
Have you ever tried building a purely remote team? The number one thing I'd recommend is to focus on trust. Remove as much process as possible and trust your team to do what you hired them for. If they're not succeeding, it's possible the wrong people were hired, which indicates that the wrong managers were hired.
Are your scenarios the symptom or the cause? Do juniors prefer in office not because of the office or other reasons? E.g. do they have the support they need remotely, is there enough documentation, etc? Usually requiring adhoc in-person interactions is just masking the real issues. The seniors are fine because they've already had workarounds for it.
With mentorship I think you're spot on with regard to adhoc interactions. Senior folks know who, how, and when to ask when they're blocked, or when they need to plant an idea in someone's head. Even though we have daily stand-ups, weekly 1-1 check-ins, and responsive mentors a number of junior folks seemed less comfortable admitting and asking for help when remote until it was too late. My company is overall the best place I've worked but has poor processes in this regard -- it's one of those places entirely run by engineers where everyone is proud of how "flat" the org is which is code for a hidden and ad-hoc org chart. I'll bet manager training and process could have minimized that, but it would be a tougher sell than RTO -- so you go to war with the army you've got.
With regard to socialization, the junior folks seem to hang out with each other after work quite a bit more. We also have lots of social events, presentations, movies, etc during work hours. We had similar sessions set up for remote folks that are well attended but don't seem to scratch the same itch.
I think you can mentor/babysit them in a remote environment, but it takes intentional effort.
This is just a symptom of a larger problem though, which is that people try to get useful work out of very junior developers. They should instead treat them as investments that will generate useful work in the future. If you can’t do this, you shouldn’t be hiring juniors.
The thing is not all juniors are the same, some are a lot more immediately productive than others. When it comes to remote work it's hard to bullshit, you are either checking things in, or you aren't. You can only go by productivity.
Folks who consider themselves "high-velocity" seem to look down on process and prioritize their own productivity over the productivity of the team and the organization. They seem to believe that they'll be evaluated on number of features shipped, or tickets closed, or lines written. They seem to consider coordination with others to be overhead that distracts from "real work".
That mindset may work for small shops or independent features but in my experience successful large products are built by people who are willing to invest as much effort in coordination as they do in heads-down coding.
I'm not talking about self-diagnosed high-velocity, I as their manager see that they are high-velocity, high-quality developers.
> That mindset may work for small shops or independent features but in my experience successful large products are built by people who are willing to invest as much effort in coordination as they do in heads-down coding.
I've always modeled my team's process on open source development, which has successfully produced very high quality "big" software. Documentation in code, PRs and issues, async communication... I've never seen regular company process (things like Agile) produce software that matches the quality of that done with a more distributed and async process.
From that perspective, hiring accomplished open source developers leads to an amazing team. Back to my original point, those people may be 18 years old or 60 years old. The trick is to build a team of people who have a proven ability to ship.
> I've always modeled my team's process on open source development which has successfully produced very high quality "big" software
That's an interesting example and reminds me of an anecdote. At my last company I worked on a very (very) expensive fintech product. We had several competitors including an open source alternative that we were quite nervous about. I wouldn't be surprised if their code quality was higher than ours. But while many customers donated to them, spent a lot of effort integrating them, and talked about them a lot (especially when negotiating contracts) in the end we never lost a customer to the open source alternative.
Don't get me wrong, I love free and open source software and personally use and support several projects. But with a handful of exceptions open source developers seem to be more successful at creating tools for other developers than products for non-technical end-users.
This sounds like a management problem. If you have productive people and that productivity isn't leading to success, there's a bigger problem in the company at the strategy and product definition level.
> Perhaps it requires better managers than we have.
That's the thing, if a company insists on working from the office it's a sign that they have bad management. Not every remote company has good management but the inability to manage remotely is a sign of bad management.
How many times have you had teams in both categories that were mostly the same people and environment for long enough to judge this?
In my experience, successful large products make so much money that it's possible for non-productive people to exist in large enterprises. This wouldn't be the case on smaller case. But that does mean that those people are actually needed in any way.
True, the presence of people who spend time coordinating is not sufficient for success, nor is their presence in any way evidence of success.
But the absence of people who devote time to coordination has definitely sunk projects I've been on, including ones stacked with brilliant rockstars. It may simply be correlation, but I have never worked on a large, successful project that lacked people who were willing to invest significant effort in coordination.
The senior folks are sometimes cleaning up messes created by the junior folks.
The last 10 years it seems like junior developers have become less likely to own up to their mistakes and senior engineers have to track down the mistake and then pull in the junior engineer to discuss what the mistake was and what the fix needs to be. The Junior engineer didn't want to participate at all and thinks their productivity is being impacted because they just want to keep working on whatever new feature ticket they think represents productivity. The seniors are thinking their productivity is increased when everyone is in the office cause they can much more rapidly find the people responsible and pull them into an in person meeting and do a full interrupt on the people responsible for an issue.
It's like the juniors are too incentivized by completing new feature tickets versus generating positive customer impacts or something.
I've been at 3 companies in the past 11 years and seen this at all of them.
I have seen just as much of the reverse.
That is absolutely possible. In the end, the question is whose productivity is more valuable to the enterprise (and who do you measure that).
In my case, I often get interrupted by "non-producers", so I would guess my productivity is worth more. But I'm biased. ;)
Since going through that extreme case of blocking through gatekeeping, I try to keep my eyes out for ways to allow other to self-service as much as possible. It's not possible to eliminate all interruptions but it's often worth spending a bit of time examining how the interruption could have been avoided in the first place and if similar interruptions are likely, invest in creating something more self-service. At least in the DBA situation I was in back then, simply allowing developers to have local database or even control over development database on a dedicated database instance would have eliminated most of the blocking and interruptions.
Lots of people say this, but I just don't see it. In every office I've worked in in the past 20 years none of this really happened. It was 99.9% distraction. It's trivial to hop on a meeting with close collaborators or even non-close ones to bounce ideas off of. It's a mask argument for FOMO and the desire of those who simply prefer that environment for various non-collaborative reasons.
Let’s be deliberate about it - eg “hey let’s grab lunch together and then whiteboard out a few ideas”
To me, this kind of deep collaboration is a reason to be in the same physical space.
Though it only actually happens a handful of times a year - even if you sit next to the collaborators daily.
I like to say that small meetings of 2-4 people are great for figuring out what to do, and larger meetings are great to have a discussion about the plan made by the smaller meeting. It constrains the discussion and helps to limit rat-holing.
Lots of people waste time and hide in online meetings too.
20+ years ago, it was considered good office manners to send an IM asking if someone if they were available before interrupting them with your physical presence.
Unless someone ignores IM (not even seeing notifications), sending a message is also interrupting…
Poor planning on someone else’s part shouldn’t make an emergency on your part.
You get people that are "selfish" in that regard (yes you get introverts like that too) and don't mind taking up someone else's time or interrupting them. WFH heavily favors those people, and no one is speaking up about this.
Extroverts walk around and bug random people to get their "fix". Things should be async when you're remote. If someone pings you to meet, just ignore it until you are ready to deal with it. That's impossible in the office.
Thing is, the extroverts will now do the same, they'll just do it remotely and schedule incessant '1 on 1's with their reports, who are more likely to be introverts.
Overall, it's not an easy problem to solve and optimize. But the preference then should be to do what we've always done and slowly "peek" into potential different ways of doing it, instead of dropping the bomb and saying full WFH or full Y and here is why X or Y is correct.
For reference, I manage a fully remote team and we do one real-time video meeting a week, the rest is pure text and async. We are a very high performing team that consists of people new to the industry as well as veterans.
If it’s harder for you to initiate conversations, bumping into people and common office occurrences can make it easier to start talking. But if you don’t like talking to others than bumping into people can feel intrusive.
But I am also fully remote at Google and I am never going back. Full remote is too valuable to me. I just think that it is useful to be honest about challenges that some people and teams face with remote work.
Something is lost when you give up in person collaboration. But that can be fine and perhaps it has no real impact on your team’s productivity. And even with this loss, the benefits of remote working can greatly out weigh the drawbacks. But I think it’s worth being honest with ourselves and acknowledge that it’s a balancing act, and not try to say that remote work is superior in all aspects.
I prefer coworking for the “body doubling” effect. Social pressure keeps my anti-productive tendencies in check.
And this here is exactly why mandates are ridiculous. Just because YOU are unable to work remotely or YOUR leader is unable to lead you effectively when you're remote doesn't mean that your coworkers or their leaders are ineffective when remote.
This does not match my experience at all. If my coworkers and managers are bad at collaborating with remote workers then I will not be as effective working remotely no matter how good I personally am at it.
Supporting remote work allows a company to attract employees from a larger pool of labor which allows them to to get higher caliber employees while paying the same or lower salaries. It also saves on office costs. I'm not surprised to see more companies doing this.
But doing so also requires adopting culture, processes, and tools across the entire organization. It's not something an individual worker can do on their own.
As someone with ADHD, there are a lot of seeming “anti-productive distractions” I use to help me focus, but which would never be allowed in an office environment.
I’ve measured it: I’m more long-term productive at work when I’m also doing chores, talking to friends, petting my cat, watching YouTube videos, etc. at the same time. The social pressure to not be doing these things (or the impossibility of doing these things in an office), starves my brain of the input required to solve work problems. If the only thing I have to focus on is work… then I don’t.
That one example sold me.
Perhaps it could have happened over Zoom, but my experience is that post-scheduled meeting most people drop off instantly — they’re not interested in any casual conversation. Most people say a word or two about the weather or their sports team then jump into their next Zoom call.
(Edit: note, I’m pro-working from home, but I don’t agree that you can 1:1 recreate in-person ideation/spontaneity over a screen with scheduled meetings. Based on the downvotes I guess that’s a controversial opinion in 2023. Wild.)
In person or remote, if there are other meetings I'm not hanging out, I'm off to the next one.
Videoconferencing is the wrong tool for that sort of thing. IMs are a much better tool for that.
> my experience is that post-scheduled meeting most people drop off instantly
This is my experience with in-person meetings, too. The millisecond the meeting is over, everyone goes back to work.
How much of that $1M was reflected in your paycheck?
People are different. What works for me may not work for you, your team, company culture, etc.
IME the slight extra friction of initiating a call acts as a filter which means that I am less likely to ask colleagues either something which only saves me a few seconds, or to just start a nebulous discussion. Text chat is the right medium for both of these, even when in the office, as it's asynchronous and no one else has to hear it. When I call someone I tend to have at least a clear question or request for something that will make a significant different to what I can get done today.
The other argument against the benefits of face-to-face communication is that, unless everyone in your org works in the same city (or even, on the same floor - since most people don't walk around huge offices to ask colleagues quick questions), you should be practising with the online communications and finding good ways of working with them anyway. Otherwise fully distributed teams degrade into geographic silos, and teams with only a few remote people tend to just leave them out.
When I'm in the office I get practically nothing done due to this, but the end effect is that the whole team is more efficient since others are unblocked with a clear direction. This just doesn't happen as well when we are relying on someone reaching out to setup a call where we try to talk through a problem that is better solved by actually standing around to collaborate. I also see it happen with the newer teams in other locations, we miss the small details in things that you only think to talk about when you are sitting in a meeting room over a prototype that gets passed around.
> Lots of people say this, but I just don't see it.
...probably because the scenario has been framed as a benefit and it is clearly not.
It's a lot easier to hit someone up on slack, as normalized behavior, than having to "accidentally" run into them in a hall. I know all the people I work with. I know that I can access them as a resource. When in the office or at home, if you can't initiate ideation without happenstance, you have a behavioral problem that is masked by working in an office.
Being in the office mostly means you can afford to have less gems because you know you'll spend more time in person walking them along.
I favour some WFH/Hybrid setup, personally. And I view a lot* of this new office push as mediocre managers being unable to leverage their talent.
Do you have any evidence for this assertion, or do you just believe it to be true?
As for myself, I do prefer the adhoc discussion of issues, brain storming and silly what-ifs during coffee breaks et cetera. I'm much more in the zone in this environment.
there isn't a single colleague in my department (~30 people) who preferred WFH where I feel they were more productive, or even on par. Quite the opposite, those who exclusively stayed at home when working completely lost touch, gave vague updates and excuses about what they're working on and what current problems are. When they returned to office (we've three mandatory days at the office now), it really showed how disconnected they were from all the process and changes that happened over the last two years. And I mostly don't have to care, I'm not responsible for these people, except for one instance my work doesn't even directly depend on them, but I can absolutely see why an employer wants to get everyone back into office. It's not worth keeping WFH up if for every one of those few who actually benefit from it, there are five others who you basically now need ten times the effort to make sure they di their hours and don't just bullshit you in endless video conferences with flaky connections and parrots going mad in the background and whatnot.
> As for myself, I do prefer the adhoc discussion of issues, brain storming and silly what-ifs during coffee breaks et cetera. I'm much more in the zone in this environment.
You prefer to chat with your colleagues during work, and you work well collaboratively with interruptions, but you can't envisage that other people have both different personal preferences, and different skillsets. Instead you accuse them of slacking off.
I can, but as said, I think they are rare.
> Instead you accuse them of slacking off.
I transparently stated the numbers where I got my anecdotal evidence from. I could go into detail of how and what individuals did or didn't do, but I don't see how that helps. Either take my word for it or you don't believe it anyways. And again, in my sample WFH folks were a minority, the majority was rather indifferent, and some preferred the office like me.
Sounds like slacking off to me.
I highly recommend reading Quiet.
I'm lucky enough to have found a team entirely composed of introverts. It's fully remote, and it's the most productive team I've ever been on. We have the most comprehensive test suite I've ever seen, the fastest rate of deployment, the fewest prod incidents, and I'm finally able to stay focused for a whole day without being interrupted for meaningless chit-chat.
That your team hired people who can't be trusted to self-manage is not a reflection on remote work, it's a reflection on your hiring process.
This reads as though you called about half of the people here liars.
If you didn't mean to imply that most of the people here arguing for WFH are really trying to preserve their chance to slack off, I would read back over your post and consider changing your language, because it's pretty obvious that most people who read it took it that way. You can't blame other people for misinterpreting you when that misinterpretation is the most common way to read what you wrote. :)
There a lot of jobs like that. Phone customer service comes to mind as well.
Now, there are jobs that can't be remote ( butcher for one ), but we shouldn't pretend its just development that benefits from remote.
People who just want to slack off will do that regardless of whether or not they're working in the office.
You can have spontaneous conversations in a number of ways, but anything that requires focus work suffers greatly because of the insistence in shoving people together without providing suitable spaces for isolated work--which is why I would, back in the 2000s, frequently grab the brick that passed as a laptop and find an empty meeting room to work in, and later (thanks to GPRS and 3G, not even Wi-Fi) "upgraded" to sitting in the cafeteria or a lounge for two hour stints every day just to get work done.
Yes, you need to coordinate with people. And yes, you need to manage them. But doing either by having them within earshot and "not knowing" what they are up to are truly the hallmarks of incompetent managers, or of a broken company culture. Set up office hours. Rotations. Anything but mandatory RTO at arbitrary days that will force people to spend 4h a day in a commute, be unable to pick up their kids from school, or aid elderly relatives (or friends).
I sincerely hope that I do not have to go back to an open-space office ever again, and that my trips to the office are driven by actual need rather than management insecurities.
I agree with this in a sense. Every time someone talks about how they've been able to make remote work and how every company should as well, the thing that pops into my head is "well why doesn't the company just completely change their culture".
Can companies to this, yes. Should they, (opinion). Can it be understandable why a company might be resistant to completely changing their culture?
Take your example of "incompetent managers". How many managers do you think a google/amazon type company would need to fire during a transition to a fully remote culture because they are unable to learn the required skills? How long would it take them to backfill those managers and what's the cost to the business in the meantime?
I thought we were already supposed to change our culture because of climate change?
Is making everyone commute again good for CO2 emissions?
Zero that would be missed?
FWIW, I am exaggerating, but only slightly. I did overhear an actual comment from a manager that they had to 'toss out their toolset' to deal with remote.
However, at a tech company that's targeting an ecosystem that changes every few years, managers that are unwilling / unable to learn new stuff are incredibly damaging to morale and to the business as a whole.
If Google was making widgets that were designed in the 1950's, and have undergone zero customer-visible revisions, then yeah, they'd need conservative managers that can keep cutting costs / defect rates a few percent every year while investing as little as possible in evolving the core business.
However, Google isn't there yet. They're facing an existential threat, where Internet search is going to be lights-out in a few years thanks to LLMs, their primary revenue sources are being outlawed in large swaths of the first world, and they are a distant third in public cloud, which is the thing that's driving economies of scale for server-side compute (meaning they're dangerously close to falling on to the wrong exponential curve when it comes to datacenter hardware innovation).
If a manager can't figure out how to manage via zoom + slack, I seriously doubt they'll be able to figure out how to incorporate non-human intelligence into their team workflows while also pivoting from surveillance capitalism to a privacy-respecting revenue model, and also becoming customer-focused (at Google!! Hahaha!!!) enough to court enterprise customers.
Also, from the same author, "heaven is each other."
Physical proximity (and being able to close a door) is a magnifier and multiplier in one way, and digital proximity (and disconnection) to be able to connect with someone is different.
How well the company works in terms of systems and processes that work well remotely prior to the pandemic is a starting point.
Being forced online/distributed at the pandemic doesn’t mean an organization is, or was any good at it.
Offices must provide what the home can’t to remain an alternative.
Offices (home or at work) should be helping me get more done with less effort compared to my home. Interruptions are an effect of culture, or lack of it. The fixed cost investment in better monitors, internet, seating and managing interruptions can go a long way to finding and keeping flow.
While day to day tasks may be ok working remote, problem solving is generally more effective in person when others are involved.
Onboarding of new team members goes much quicker with an in person component for the first few weeks before going hybrid or remote.
Remote work may be ok for one person departments but many are starting to experience burnout after Covid. What’s next in life and career and finding who and what tot all to with hands on or shadowing has its value. In person is also a retention strategy of orgs, fewer opportunities to wander without more effort.
Still organizations who lament about in person work are almost always guilty of falling prey to not reading the full study on open concept workspaces. And they’re free to demand in person work, they sign the checks and people can vote with their feet.
Orgs can do better, especially for knowledge work, by providing a door to close - this is an immense offset against working remotely. Full time open concept working is not a productivity multiplier in most cases.
I’ve worked remotely at a higher pace (more than 8 hr/day) for the better part of 2 decades, while having an office (with a door) nearly the entire time. In person always has its place. But I like flexibility in my life just as much.
In the US, offices might mean longer commutes and less time with family but it’s not necessarily like that everywhere.
It seems like some folks want to have their cake and eat it too. I have less than a 10 minute walk to my office, it won’t always be that way.
Currently we are designing our new office to have all the concierge type services the current demographic needs. Among the top of the list is full access to extremely fast internet (10-30Gbit) that is snappy not available at home.
Of course, it’s possible to solve problems remotely with some people more than others, which can be a function of how long you’ve worked together. I get to work with some of the same people for a long time, it offers unfair advantages like what is being described. Even in that case though, it’s faster in person than online. This is harder to talk about with some folks because they rarely have both feet in one job long enough (3-5y+) to go deep and wide on problems.
To the extent an organization is mature and not innovating too much, remote or hybrid work can be much more feasible. The better their systems and processes, especially companies who have distributed offices.
One reality is there are too many people who demand remote work and also have also taken unfair advantage of it more and more over time. They are then making it ok to offer their position off to the best value globally and not to just them. The role of telemetry of ones productivity or availability is a factor in this based on the tooling.
While interruption is enemy of productivity - instead of being being interrupted by people at work, other distractions await at home. Emails and slack can be far worse interruptions. Many people can’t resist doing certain activities at home that are far beyond.
Digital meetings that drone on for much longer online to overcommunicate can’t be more productive than being forced to stand up for 15 minutes to talk.
I'll take wfh, thanks.
The in office teams on the other hand seem to rely on synchronous work and so they block each other, and this seems to mean the group can only finish a small number of tasks per day, whereas our remote teams complete bigger work more frequently.
I also find a lot of our juniors or quieter folk are a lot more confident talking to people in the remote setting.
People repeat this like a mantra when defending open floor plans (usually managers), but I very much doubt it. Most people seem to hate open floor plans. The subject seems to have gone by the wayside with the pandemic (then it was a question of finding a quiet place to work in a house shared with other people). I'm sure it varies by occupation, but the cost of distraction relative to whatever benefit you might gain from conversation is like investing money in the lottery. Yeah, you might win something, but you mostly won't and the cost will be enormous. I sense a bit of classic FOMO opportunism motivating such rationalizations.
Overall my team has improved with remote work. Before the pandemic it was a struggle to find developers, in large part because of our location (expensive New England college town) and the (unspoken but clear) requirement that people come to the office every day. Now my current team is comprised of developers from Toronto, Sweden, etc. We hit our targets and get work done.
I wouldn't trade it for anything and I hope the pay grade above me realizes the concrete importance of the people and the work over this abstract idea of "community".
This is an anti feature of offices.
Usually that brief interruption costs about an hours productivity for anyone doing stuff like programming, etc, due to the massively high cost of context switching.
It could have been an email/IM.
> training is AWFUL remote.
This implies that the training is lacking anyway, in most cases.
There's no data on this, at the very least you could mention that it's only your personal impression ?
IMO (and this is clearly a personal take) there are two competing effects: - higher bandwidth and easier to align face to face - more distractions, interruptions, more complicated to get things done
If you're in a business or position where you have no IP or nothing hard to do per say, you'll see the first one dominate. If you're somewhere with IP and competitive advantages through smarts then I'd say (personal again) the second effect can come to dominate.
Google pulling a "no remote" move means to me that their competitive advantage in terms of engineering and smarts is not a priority + using the fact that the market swung back towards employers vs. employees. But not general comment about "this take is obviously so much better", this is just intellectual lazyness I believe
Depending on who you are, massive massive benefit. In the office it was hard to get people to stop turning up at my desk at a time convenient to them, regardless of what I was doing, to interrupt me.
training is AWFUL remote. Not even close
Definitely agree with this as a statement on how things currently ARE (in general), but they don't have to be that way. A lot of companies who struggle with this turn out to be just really bad at training in general. Previously, they got lucky; the people in need of education scrounged it by interrupting people or watching people or asking someone to metaphorically hold their hand. Companies were training by chance, rather than by design. Remote working demands a different way of training people, a different way of managing people and measuring output; a lot of companies are failing badly at this and falling back to failing less badly at it in the only way they know (i.e. everyone back to the office so we at don't suck quite so much at training and management and collaborating).
At some point you have to develop self-awareness, you have to develop structures capable of improving intentionally. Those structures will dramatically outperform the primordial soup approach, but they do take work to build.
Our onboarding system has been terrible for as long as anyone here can remember. Remote just made it stand out but it was always shit.
Where I currently work (100% in the office, sadly), there is a coworker who did this to me regularly. He was causing a serious loss of productivity, and wouldn't stop.
So I started doing the same to him, stopping by his cube a few times a day at random to ask some legitimate technical question.
The end of the week I started doing that, he complained to me about my constantly interrupting him. It was causing him to fall behind in his work.
I told him "Of course, I'll start messaging you instead of stopping by. Would you extend the same courtesy to me?"
He stopped needlessly interrupting me.
Working remote allows me to finish my thoughts, finish the task at hand or just take a breather when I need to. I think that’s the same for those who prefer remote work.
Async communication is far better for a team that needs to get through a never shrinking pile of work.
Remote work isn’t for everyone. It’s a preference, with zero impact on productivity or efficiency for those that prefer it.
I will admit one major downside. It’s easier to move one’s career forward, especially in management if you’re able to chat with higher level decision-makers as-hoc and in person. For those that thrive off of connections to climb the ladder, remote is a much harder climb.
Hard numbers from 20+ projects over 20+ years say the exact opposite. Hard core tech R&D projects, small and large.
When I compare the distributed all remote projects to those run in house, it is night and day difference.
Learning: presentations, pairing, questions via messages, asking for a quick call to clarify something. Also: document your shit.
Ideation: set up ideation sessions before tackling a ticket. At the end of a daily scrum, ask people x and y to stay and trade some ideas.
I would contend that the Linux kernel is the most successful and prolific piece of software in the world.
I lose 2 hours/day commuting + 1/2 hour de-stress from driving through shit traffic. I get far more work done on my WFH days than I do my in-office days. I'm an IC and don't need to do much mentoring, and when i do it's always easier to do it remotely with screen sharing than to try and sit two chairs into the same office. The only reason I come into the office is to have lunch with my co-workers. I do NOT see them the entire rest of the day.
Only thing I've ever gained this way were some bread-making tips (which admittedly were pretty good).
Our office has handily addressed this problem by making communities of expertise that anyone can join, occasional icebreaker events, and monthly showcases of what we're working on or investigating (this usually is just a few minutes of presentation by each team and is optional).
Make it easy for people to connect and they will do so. Meanwhile when I'm at the office, it's headphone-city and the open office format makes those random chats very distracting and frustrating.
Yikes. One would hope that the distance between our cubes is sufficiently punitive so as to discourage these excursions.
Please, do not disturb while cogitating.
>You also lose an unbelievable amount for anyone who lacks experience - training is AWFUL remote. Not even close.
I've joined company that wasn't remote-native and yet they were well prepared
They had training videos, documentation, presentations and introductory codebase walk - a lot of stuff
I've been really quickly productive.
So maybe training is as good as your effort put into that?
>You also lose the ease of just walking over to someone to ask a question
I can send message to someone over chat way faster than you can get to his office room / desk.
In fact because you need people to get set up remotely, I find the documentation tends to be better at all remote companies. In-Office companies sort of assume that you can just tap someone on the shoulder if you get stuck so there's more often, in my experience, gaps in the documentation.
I particularly find this a strange claim since open source projects have been successfully onboarding new people remotely prior to there even being efficient ways to screen share/video chat etc.
I can almost guarantee that this person doesn't want to be interrupted in their work at random by people "just walking over to ask a question".
I have never had trouble asking people questions. And I get asked them all the time. In fact, that the questions and answers are written and async is superior. When I was in the office, people would frequently take conversations to Slack (or say "could you Slack me what you just told me?")
Personally too, I find written communication to be superior. I will do quick video calls with people but that's rare (and usually to the taste of the other person).
We also have excellent training backboned by mentorship.
Isn't that the distraction people try to avoid? I don't think there is an expectation from anyone that people should walk over to someone's desk and ask questions. In fact, I believe it's the opposite of what's typically being welcomed – do your own research, dive deep into the problem, work with the problem from different angles, etc.
I do not believe that remote training is awful. When someone's trained remotely, they can always record a meeting and come back to that recording many times in the future. If something is unclear, just send a message. Nobody's recording screenshares in the office, so training/onboarding material from your co-workers gets easily lost. This leads to distractions, such as walking over to someone's desk and asking follow up questions.
I've been in the software industry (QA and dev) since 2000. Other than a short time with a startup, I have _never_ been on a team where everyone has been in the same state, never mind the same city.
For large company settings it’s a different story - if I have to have tons of meetings with a pool of various 100 people for many hours a week, some of them occasionally, yes it would be super helpful to have all those in person to establish connections quicker. However, even with RTO there is little chance those people would be in the same office, so you would be stuck on video calls anyways.
There is probably a sweet spot of medium sized companies where there is a lot of people but they are still in the same floor where in office would be effective. But for google scale - not so much.
The company: All the magic happens face to face.
Also the company: All your coworkers are in a different country on the other side of the world who are asleep when you're awake. Figure it out.
Here's what typically happened in every company I worked at. I ask a question, they tell me to look at the documentation. I look it up, do what I needed to do, and at some point, it all unravels because the documentation is horribly out of date, and there was something else that needed to be done from the beginning, which this other guy knows about.
Training is always awful, in person and remote. Nobody wants to help or give any info, even when you are asking questions specific to the company product. Things that can't be googled, or things that the team would be better off just telling rather than letting the new guy struggle for a week.
No I'm not bitter at all.....
The model provides that "Google search" experience, but for specific to the company.
That's a benefit to working from home. One of the worst things about office work is that it makes it easy for someone to come and interrupt your train of thought. It takes time to enter the flow, and almost no time to be shoved out of it, at which point you have to take time to get back into the flow.
A quick question can cost a half hour or so that way.
This is where IM or email shine. You can ignore it until you're in a place where answering it won't be so costly.
Its a "lazy" solution to require RTO for the sake of collaboration, training etc. as there are demonstrated examples (like GitLab, for instance, also see companies like Linear, Supabase etc that are full remote and still pushing out great work).
While I get sometimes in person meetings are great, they really start to lose their effectiveness past a certain point, and I think thats pretty clear with these remote first companies that are successful is they took the time to re-think process, re-think culture, and re-think the approach.
What I find with RTO companies is they want to plug their ears to the idea of real change, because its a real effort to get everyone to do things a bit differently. For example, look at the struggles everyone seems to have around maintaining useful documentation and async communication. One thing I realized is companies that took remote seriously gravitated away from everything being a Zoom call and started pushing in earnest centralized documentation and async communication. Long form responses became the norm. In depth Wiki's became the norm. Those are two examples I've seen in successful remote environments that I think, anecdotally, remain true across the board.
Companies that don't give this real thought are the ones that seem to also be going back to RTO. To me, RTO is an implicit acknowledgement that the culture of the company is unchangeable, and leadership is unable to consider different ways people work.
You can have all this in remote first cultures, that much is clear.
That said, I think it should be everyone's individual choice, if one was to ask me. I have no issue with people wanting to work an office everyday, but forcing everyone to work in an office every day is the problem
I notice that people are much friendlier after we meet F2F. They remember that there’s a human who they know and have hung out with. This feeling fades as time passes.
I don’t know what the right answer is, and I feel a little hypocritical living abroad and managing my team. But some things are definitely lost by solely working outside the office.
This. My coworkers are colleagues. We have friendly professional relationships. But they are not my friends.
We just spent a 3 day weekend at a casino, with food, drinks and some activities. I feel like there’s a big difference in the way people behave towards each other before and after the weekend.
You get a little socialization going, you give people the freedom to choose, you still save money in total AND because the "hybrid" isnt randomly distributed, you might actually get all those "useful" communications happening.
Now if you just want to work for a fully remote company or in a remote role, why not take a job at a place where that’s the philosophy? And on the flip side, if companies want productive employees over the age of 28, and deliberately don’t want to be remote, maybe they should start providing offices instead of desk clusters…
Because during COVID a lot of companies started saying that's their new philosophy and are reneging on it now that they feel they can, and a lot of us shuffled around during that time. People hired onto remote teams and are getting rug pulled now.
> you are in a remote role, and are now reneging
It's completely unreasonable for a company to force you to move, if a company asks that of you start looking for a new job immediately. There are companies out there that respect your personal life and don't want to consume it.
> Because during COVID a lot of companies started saying that's their new philosophy and are reneging on it now that they feel they can, and a lot of us shuffled around during that time. People hired onto remote teams and are getting rug pulled now.
Twitter is one of those companies. Any company that didn't say "you can work remote temporarily", but now wants to force RTO is also going back on their social (and potentially legal) contract with their employees.
I'm sure there are other but those are the two I know off the top of my head that promised work from home "forever" then went back on their word.
Well this is definitely not true.
It was awful for productivity. One in-person day per week would have been OK, but the other time in the office was a waste. The only work that got done that day could have been done via a few scheduled 30 minute 1:1’s.
If management must force people into the same spot, I’d suggest considering a “Thursday we grab beers or go hiking, etc at noon” schedule.
It would be better for morale and productivity, and also cheaper than maintaining an office. They could even give everyone a free coworking account.
My experience working from home was that it didn't change the amount of meetings at all.
Don't get me wrong, I love working from home as well and never want to go back to the office full time, but home is full of distractions. Everything from cooking lunch, to deciding to quickly throw on a load of laundry to talking with daughter about her day when she comes home from school are all distractions I don't have att the office.
> My 'commute' (a 30 minute walk)
Most Americans have a 30 minute drive at best, and state departments of transportation and the federal government are doing everything they possibly can to make sure more cars are sold, more highways are built, and lanes are widened because they'll be damned if someone is going to wake up with no car related debt and walk to work.
No state DOT is turning down a lane widening project, or a new highway build, or a "smart lane" because their jobs depend on it, even if it comes at the expense of us all. They really are not departments of transportation but just departments of highways and cars.
Recently I joined a community input/comment session regarding a $44 million "Smart Lane" here in Columbus. I learned two things:
1) These comment periods are a formality. A state's DOT will never turn down a big project.
2) The state DOTs are focused on metrics like maintaining existing commute times.
I think states DOTs differ pretty widely. In Texas and I imagine Ohio, yeah they're very car oriented. But where I live, a lane widening project was just rejected because of how expensive it would be and instead they are using funding towards improving other transportation solutions that don't involve cars.
In the past CDOT has been heavily car and highway oriented, but that seems to be changing slowly. Maybe other states are also considering different options to cars.
https://coloradosun.com/2022/05/16/i-25-no-expansion-central...
My city in Kentucky at least has been making all sorts of headway on multiple major "road diet" projects. Many of those projects are probably more expensive in the short term and maybe even in the long term, so it seems good for business too.
These "Road Diets" are amazing: fewer lanes, dedicated turn lanes, dedicated curb space for parking (and plants!). Traffic is safer, oddly slower but ultimately faster (median speeds are down but throughput is higher and accidents generally fewer; all commute times are better than the multi-lane equivalent times despite cars moving individually slower on average; fewer stops and grid blocks).
To maintain fewer lanes at faster throughput, they seem to need a lot more concrete and lot more road painting and that keeps jobs employed.
I don't know how you sell Columbus on the idea, I barely know how we sold ourselves on the idea, and I do know how much controversy it has been for some of the earliest streets to get put on such a "road diet". (Businesses looking at the plans complained that they'd lose a lot of car traffic and thus a lot of business. Results were mostly the opposite: slower median speeds meant more awareness of local businesses people were passing by. More dedicated street parking meant more people actually stopping at businesses. Slower median speeds, with sidewalks more protected by street parking and other furniture, also meant more pedestrian foot traffic, because they felt safer, something once long thought vanished never to return for some of these streets.)
Most work places don't have a "quiet section".
The two worst work environments I've been in were an open office situation, where the noise and motion was far too intrusive for me to get anything done, and another place that had a strongly enforced "silence" rule. That was perhaps even worse. The office had no noise at all except for the incessant noise of typing.
I need something in between those two extremes, I think.
I struggle to work well from home, so renting my own nearby office worked really well for my productivity.
Later I also travelled (pre-COVID) and rented co-working spaces which had great benefits, and certainly bet working from a café or hotel.
A 30 minute walking commute is INSANELY rare, as is a quiet section, as even is a office cafe. I'd be far less pissed about forced in-office work if I had any of those things.
A 25-minute commute is common, at least in the EU: https://ec.europa.eu/eurostat/web/products-eurostat-news/-/d... (I expect many of them commute by public transport, which can be a bit less enjoyable)
Commuting is not equal. Short vs Long commutes, commuting where you have to drive, commuting where you physically exert yourself, commuting where you meander through a park or market on the way to the office and leisurely have breakfast on the way... these are all commutes but they might not all be experienced by everyone the same. Some people hate driving to work, other people have a sports car and love it, and some people might not mind sitting in rush hour traffic with some good music and a bong in their lap.
Personally I love a 15-25 minute bike ride to work. Nothing like it to wake up, clear your mind and get energized for the work day, and the ride home can be a furious workout to destress, or slow and blissful. But that is me.
A) Not all commutes are bad B) Cities should probably be designed to make commuting better (but that may require less cars and more public transportation and better urban planning) C) Some commutes can be good. D) Long term consequences of decreased activity and social interaction may not be apparent yet.
No, no. I think you mean there's a lot of creativity and community going on in the background. What you're hearing is serendipitous collaboration popping off like fireworks.
Just kidding, open plan offices offices suck.
Every post about how I overhead some conversation, the problem is you not knowing how to manage people. There are field workers, trades, all of India working remotely, always, long before Covid.
Had a 4 hour call to fix a bug , 1 on 1, never got distracted, no one butted in, no one asked to go out for lunch, coffee, had some bs made up management emergency that required everyone. No one told me that x,y,z brought apples and they are in the kitchen. My working day has more working hours than it ever did while living in NYC because as everyone knows ~20% of your waking hours are spent commuting.
Oh I remembered my all time least favorite activity, where we pile into a room to eat team lunch with plastic utensils off paper plates, while someone from some management organization tells us how we should see the world… yeah no thanks. I wonder why is there is no demand for commercial r/e oh that’s right because unless you are a unicorn company or actually physically need to be at a location to perform a task, the vast majority prefers working from home.
So here' what is missing from a lot of modern work. The stuff you're doing requires input from multiple people. The overhead for 6 hrs of actual work is 60 hours of scheduling, meetings, additional people, your-court-my-court.
Meanwhile, semi-spontaneously spending a half day on something because "good progress" is something people hide. what kind of a ridiculously long "meeting" is that?
"Meetings" as a concept, has replaced working with people.
Organizations are in decline when they begin to think of meetings as the work instead of the meeting output.
You had a 4 hour call and didn't take a single break for lunch or coffee or even just to stand up and stretch legs?
when i'm at the office i can... go to the lounge and hear people working?
Sure, but they're paid a fraction of US workers so its put up with.
US doesn't look great:
Office Vacancy Rates by City:
1. San Francisco: 31%
2. Los Angeles: 26%
3. Chicago: 24%
4. Phoenix: 24%
5. Cleveland: 23%
6. Denver: 22%
7. Philadelphia: 19%
8. Boston: 19%
9. Houston: 19%
10. Austin: 19%
11. New York: 17%
12. Dallas: 17%
13. Miami: 16%
14. Detroit: 13%
15. Seattle: 11%
from https://twitter.com/KobeissiLetter/status/166608978195110707...
but other places, like London UK, are getting back on track:
> This reflected a total vacancy rate of 8.9% and remained above the 10-year average of 5.5%
from https://www.jll.co.uk/en/trends-and-insights/research/q1-202...
https://en.wikipedia.org/wiki/List_of_United_States_cities_b...
But indeed, its metro area seems to be number 8 in the US:
https://en.wikipedia.org/wiki/Metropolitan_statistical_area
A quick search suggests it has a commercial vacancy rate of around 22-24%:
https://atlanta.urbanize.city/post/report-late-2022-office-i...
"The company below left, so we added their space to the lease and got all the furniture, for 10% of the rate"
"Sub tenant left so we got a great deal on taking over their space as is"
this and this
"We have extra space because 70% are WFH would you like to sub lease it we have 3 other companies here and all the infra setup, plus our break room is nice"
Buildings reporting the empty spaces as being turned / under construction to juke up occupancy rates. All matter of BS to pump numbers. I am not even in the industry and I've seen this stuff first hand.
As a worker I like it! And there are some positives - mainly, you don't have to commute and live in a cheaper place. But as a manager, I see that it's just so far less effective, and I see how much more we can do it we meet together once in a while. One thing that's good is that it gives you access to a bigger talent pool, and you can pay people less, because they are happy they can work remote.
I was originally against hybrid, because it's not really one thing or other thing, but now I start to see its positives too.
As someone who's in a startup and is very motivated, with coworkers who are experts in their area and there's little overlap in skillset, so that everyone knows what they need to do and do it well, without having to constantly synchronize with what each other is doing, I strongly doubt someone would be more effective than me simply because they're going to an office. Specially if they have a long commute and a family.
Managing a team remotely requires different skills and greater trust. But it's still easily done.
Don't force your team back to the office because you find it easier to manage them.
I say this as somebody who manages a wholly remote team from across the world, 5 countries and timezones.
To me the only thing lost when WFH vs working in the office are the random conversations you eventually pick up when passing by the coffee machine, or water cooler, conversations about topics tangentially related to something you're working on/have worked on or know about and can easily chime in and help.
The culture of communication needs to change when people work remotely, that's the main difference. It's nice because now you can't just interrupt people with a tap on the shoulder, you need to ask for their time to interrupt someone.
So public by default, private by choice.
The way to get these is to basically ban private conversations. Have everything as a thread in Slack or somewhere, create topic channels where people can actually join these conversations
It would help if there were an easier way to convert a short 1:1 chat into a public thread with a consent click on each side though.
If there were better communication tools than slack I think I'd enjoy WFH more but I find that the commonly used tools dehumanize the process - there's 0 adjustments (like this one) to accomodate psychological safety and the tools are built around transactionality.
We are not machines that convert money (or food/coffee) into code. Social contexts matter, there are personalities behind each face. If you understand the context of your co-workers then it's easier to understand online communication (since most non-verbal communication that happens in person is lost over online channels). Meeting in person sometimes just makes online communication more effective.
Often people will default to DMs for things, which makes it appear like no one is chatting and isolates these casual chats to 1:1 DMs.
If you encourage these kind of conversations to happen in channels (Public or private), other people can jump into the conversation.
I've seen the difference it makes when everything is done in public channels instead of DMs. Everything feels more lively and you interact with your team a lot more. Everything in DMs feels isolating.
Most people are super duper slow typers.
Remote is less efficient unless most/all of your staff can touch type at a high rate of speed.
I don't hire people who can't type, but most people never learned.
Do you require formal touch typing explicitly, or a certain minimum wpm (how fast?), or both? Do you include iportant charcters (for coding) in the test?
the important thing is that they can type at a high rate of speed. i personally type at around 120wpm which is excessive, but anyone who doesn't type 40-50wpm is obviously not sufficiently skilled as a remote worker.
Sometimes I think remote workers could use a new kind of watercooler. Maybe an online game everyone can drop into and play for bit while communicating over voice and chat? I guess not a lot of companies would be happy to install a bunch of time wasting network games, but I've worked on teams that ended up doing that while in the office anyway and it was great for getting to know people and talking about random things. Productivity obsessed people might hate it, but is hanging out in a FPS or MMO any different than standing around distracting others talking about sports with your buddy for 40 minutes every afternoon? Virtual workers need virtual spaces to gather at and a reason to want to go there.
Yes, at cost to latency, bandwidth and meeting time (you don’t as easily make 30 second video calls as you nag the person across the monitor).
> conversations about topics tangentially related
Not just that. Conversations about topics that are the responsibility of your colleagues but you still need to understand and challenge.
> communication needs to change when people work remotely
It’s totally possible, but requires a level of written clarity that few programmers can bother. FOSS is fully remote for the most, and it depends on a lot of textual protocols.
The more your job is cut out, the more runway your employer has, the less important you need quick communication.
In any R&D, being present is really beneficial. And office chatter is at the same time insanely annoying. Stand ups that drag into half hours, “let’s break everyone’s flow for a group announcement”, people who wanna smalltalk.
Best of both worlds is a mixture, when the circumstances permit it.
Wearing headphones and avoiding eye contact does wonders — my boss really picks up when I don’t want to talk.
Similarly for people - young employees in 0-1 or 1-10 career stage cannot thrive in remote.
Is it worth the price of mass daily commuting on the wealth and mental health of employees, and on the planet?
Sure, the office costs nonzero dollars and so does commuting - but framing it as morality is misguided. A company can o ly seek to produce customer value in a capital efficient manner, it is up to us (the customer) to value things correctly.
Are you willing to do the work to drop Google services because they want to work from the office and do all that bad stuff?
If you aren't, making people work from the office is the easy choice, their product gets marginally better for very low marginal costs.
This is not how businesses act in reality.
That's very context specific. In many cities, employees commuting by public transport to a central location, rather than all individually heating/cooling their houses, is a plus for the planet and wealth of employees. For many people (including me) it's also good for mental health.
Yes, but the commute is a huge cost.
I spend 80 minutes in traffic every day.
During this time I listen to podcasts, music, call people, and think.
I will be happy to have a remote-friendly job, e.g. when our systems are deployed in dozens of physical locations throughout the country, the DevOps role is essentially only possible as remote. But remote was just not a high priority for me this time. I really enjoy showing up. I'm not very social outside of work.
Managing a team, remotely or otherwise, is not "easily done". If you find it easy you're either strongly underestimating your abilities or not doing your job right.
And he is right, managing remotely is a minimal change. I've been managing and working with people remotely for years, as has everyone who deals with coworkers not in the same office as they are.
It doesn't matter to me if they are in an office in another country or in their jammies at home in that same country, they are thousands of miles away from me.
Doesn’t this partly imply you wouldn’t have good data to compare performance of remote vs local?
I've worked remotely for years before COVID and these meetups are always hyper productive.
I'm also burned out and need to sleep for a week straight afterwards.
Just because people get motivated seeing each other once in a while doesn't mean that's sustainable if they were in an office.
To me, working remotely was less effective in the beginning, it uncovered undiagnosed ADHD and after dealing with that I'm doing far better than I ever did in an office.
Office work is fine if you prefer it, working from home requires a lifestyle and an office space to make it work, something not everyone can manage.
But that doesn't make it worse at all, and as others have said, it requires different management skills, if you haven't picked them up, you probably won't see the benefits from your perspective because you're not letting your team work properly.
I’m both excited and hesitant as Remote work should let me work when I’m productive more (ie evenings) with exercise and chores in the afternoon “deadzones”, etc. That and not spending energy masking in an office environment.
However there classic adhd problems to contend with like keeping schedule, etc. I also find I need people to stimulate me. I’ve been thinking of a coworker spot in addition to my home office.
I too felt I was only productive during certain times and deadzones. But, it turns out, I just need to be left alone to focus. Which not only means not being disturbed by others, but also not so easily doing it myself by wanting to interact with others. If no one else is working, nothing to do but focus. This same effect made working in an office exhausting.
I now work 40%, exclusively remote, and I get more done than I did at 100%. Some weeks by a factor of 2. "How is that possible?", consider that under normal office hours, I would clock in-the-zone productive work to about 2-4 hours. Remote: 7-11 hours. A bad week at the office: 10 hours, two good days at home: 20 hours.
"Yeah, but that's just you sucking at working in an office environment". Indeed. And there are dozens of us. Dozens! A good manager should strive to get the best value out of their workers.
It seems to me that many ADHDers work better with a few intense focused periods / days per week with more off days. Unfortunately in an office setting its almost impossible to achieve.
I'm looking forward to (hopefully) being able to do more fun things on off days than spending so much energy trying to look or be productive in an office!
Light lunch and no caffeine? I've got a good slow burn of energy throughout the whole day.
Multiple screens are great, and sometimes I have good success for a while after going back to my desk with its nice big monitor and all that after I get into a flow on my laptop, but when I really need to focus and am having trouble, oddly enough, just walking to another room (or a coffee shop, or whatever) and sitting down with only my laptop often gives me a good kick-start.
Dunno why. I'd go with "multiple screens = distracting" except that I mostly focus on my main screen when I'm at my desk, so I don't think that's it. The change might just break distraction loops (ahem, visiting HN) or something. Or maybe I can't fool myself with "well, work stuff is up on the other monitor..." Not sure.
Major downside of being creative and quick thinking... our brains are really good at tricking ourselves. ;)
I've been using a LG C2 42" OLED as a monitor combined with a lazy boy in my home office. It's been pretty nice! Though I totally feel the bit about taking a small screen to a cafe when I really need to focus.
Getting a dog really helped me for example. Daily exercise also helps keep my sleep stable.
And yes that company is still around and doing fine several years later even now. My last information on their in-person meetings is itself years old now, but when they got too big to have everyone meet in person together, they still continued the same principle, just in appropriately sized subgroups.
When you're in the meeting, everyone politely explains to you what they're doing and they say "yes" to your ideas, so you feel like you're making progress.
But when they actually need to do focused work, which you don't want to know the details of because it's too hard, they do far better outside of an oxygen-deprived, loud office that they need to commute to.
I definitely don't need to be onsite everyday to keep up-to-date with a manager. One call a week is already a luxury, some interactions via chat (where I can report some progress and stuff).
Mostly it's managers who want to see their team everyday and talk to them, I guess because it makes them feel like they are managing?
I switched from a technical position to a manager one one year ago. My team is remote mostly, myself included in different countries/continents. I do travel to the office to meet colleagues going to the office and having face-to-face time with some.
I don't need to see my team everyday but I do need to have a vision of what they are doing and busy with because we are working on a lot of different projects, pursuing sales opportunities and trying to balance the work based on skills/time available/opportunities to learn or emergencies. So I tend to do 1 team meeting weekly and weeklies with most of the time on the side at least, track project on slack/jira/crm and try to have a board view of my team while being read to deep-dive when needed.
Do I like being on site? Yes but mostly to talk with project manager and product owner, it is more easier to brainstorm/have meaningful discussions in a semi-informal setting of a coffee. For technical colleagues on my team, it is different depending on the tasks : creative/architecture/whatever or routine/operational.
Can't see my team on site everyday anyway but would prefer for some specific type of interaction.
Well that's just me trying to find my way in management so grain of salt and personal bias and imposter syndrome warning :)
The value in your comment is on bringing one aspect that makes the situation more "grey", but you lose it all by then depicting the situation as "managers are useless and devs don't need them", which is very black-and-white.
I'm not a manager and I'm not a dev (I work with data and often ended up coding my own system that sometimes ended up in production against my will), but I have observed a lot of devs who were saying "I'm doing fine on my own", and they were convinced it's the case, and ... they were not doing fine.
Some red flags are devs that complains that "the requirements are not clear" or "the company seems to not care about my effort". Sometimes it is true, but I've observed a lot of the time the same people also saying "just give me some requirements that I can follow step by step instead of explaining the bigger picture, I don't care of what this other team do, I'm busy" or "I redirect all the company-wide meeting invites directly to the bin folder" or "when I go into details of the code, the manager don't get it because it's too hard, but when the manager explains their needs and why it makes sense, I don't get it because I'm wayyyy too smart" or "when I go into details of the code, the manager don't get it because it's too hard, but when someone talks to me about something else than code, they have to learn to adapt to their audience and be happy that I pretend to listen to their boring work tasks".
They are truly thinking the problem is the others and incapable to even imagine their mentality is the problem.
The fact that the OP thinks you move the needle primarily by having great meetings together, and leaves out the engineering aspect completely makes it seem like he's the out of touch "ideas" manager, and for this archetype, the office is indeed a more comfortable environment - you can have coffee with everyone whenever you like.
This demonstrates that your logic "OP reaches this conclusion, so it's the proof that he does not understand the code, which is the problem" is wrong. If this logic was true, who do you explain that someone like me, who clearly understands the code (I've reviewed it, I've modified it, I've put stuffs in production integrating with their system, ...), agrees with some of OP's considerations?
When reading your comment, it is difficult to not be drawn to the idea that you are one of those persons I was mentioning, who are not understanding other employees needs and point-of-view and who interpret systematically any communication failing as "the other person's fault".
Meetings with such a person will cause the engineers to work around them instead of being lead by them. There's also no reason such meetings have to happen everyday at the office.
Most serious advancements are produced by single contributors tackling parts of the problem. Commitees are a place of power struggle, not technical progress.
I've been in meetings that were power struggle without any progress, I've also been in meetings that were really useful to solve the problem, way faster than the contributors shooting in the dark because they think they too smart to dialogue. The direction of the meeting depends way more of the mentality of the participants and on their skill to solve problems smartly than of the manager. If you go to the meeting with in mind the idea that the meeting is useless, obviously, you will stir it in the wrong direction (and apparently, you are prone to jump to the first cliché conclusion, I can imagine that you will interpret any contribution in the worst way possible). It does not mean that with participants with a better mentality, the meeting would not have been 10x faster than with single contributors tackling parts of the problem.
Don't get me wrong, shitty meetings happen. But if all the meeting you've been were shitty, maybe the problem is on your side. And if you always end up with the bad manager, it may also be that, with your attitude, you are not worth the time of a good one (or not, but at least do not exclude this possibility just because you dislike it)
Realistically at Google I'd probably be an L5 or L6 software engineer so let's say I'd make somewhere around 400k USD. Working from home in Spain I make 80k euros and I cost the company around 92k euros with taxes, so let's round it up and say I cost to the company 100k USD per year.
I'm not 4 times less productive for working in a small town in the middle of nowhere in Spain, so even if I'm not in my peak productivity I'd say the company gets more for their money.
1- Foreign companies usually pay more money than local ones, specially American. Obviously there are exceptions but generally speaking avoid them.
2- Outsourcing companies (the so called "cárnicas") usually are the worst places to work, for salary and for conditions in general... Usually companies where you build/maintain the product pay more.
3- For individual contributors technology matters a lot. Kubernetes pays well, crypto pays unreasonable amounts, rust in general is very well paid as well, AI, etc. Find your niche.
4- Experience matters more than education and open source contributions raise your value a lot.
I'd say those are the main factors that will determine a position's salary, so it's a matter of finding the right position and being the best candidate *for that position*.
As for the technology I've been doing kubernetes for about 8 years now (that's before 1.0 was released). For this experience my salary is not insane at all, counting bonus and stock I was making about 35% more in my previous job, but I was quite tired of being a sysadmin and moved back to programming and that involved doing a pay cut.
No offence.
Perhaps you're a fantastic on-site manager. But you should consider the probability (from what I've read) that remote management isn't in your toolkit ... and it is a distinct skill.
I don't have all my juniors around me, so I can't overhear their conversations, so I can't jump in when they talk themselves into trouble. I can't help people debug problems I'm not aware of, and frustrated grumbling often comes a few steps before actively asking for help. I don't have people from other teams around me, so I can't grab them for coffee/lunch and catch up on what they're doing. I used to have a couple of PMs from other teams who regularly came to me for help because their engineers weren't great at talking to non-technical people.
Fundamentally, information is the biggest asset you can have on the job, and I lost access to all the information that came from organic, unstructured, ad-hoc, and often passive interactions. Unfortunately, the more structured, proactive alternatives cost a lot more of my time and effort, so it's all around less effective.
For me this is the first time I've ever felt far more productive working remotely since I can trust other team members are doing a good job, and when there are blockers or things to discuss it's easy for us to jump on a call and work it out.
I'm not saying there are no drawbacks, but I think for this particular project the pros far outweigh any cons of remote working.
I was very much in the hybrid camp a year ago, but now I think it really depends more on the team and the project you're working on. Some projects I've worked on before I can't even imagine working on from home since they've required a lot of collaboration with non-technical teams. But for projects where the technical work needed is well scoped and where you have strong developers, you might as well just let them work however they please.
I wonder if this is why devs have such strong disagreements on this – I doubt there is a right answer here, it just depends on the nature of the work.
It's worth jumping into the HN Looking For Work threads from time to time to get a general picture of the people who use this site. I find it enlightening to realise that dogma about programming that seems foreign to me is mainly coming from people with massively different technical backgrounds. It also explains the webdev defaultism.
Tech’s skill requirements create a bimodal distribution of jobs, seemingly. Some places manage to break away sufficiently to spend less time dealing with poor code.
There is nothing here that can’t be addressed in a remote setting, you just need different methodologies (tight feedback loops for juniors, public channels for team comms, etc). You may simply have a preference for being around people and using the methodologies you listed here, which is fine enough, but remote doesn’t fundamentally block any of the outcomes you mentioned.
I'm simultaneously pretty gregarious and pretty introverted. Having to take the lead and proactively arrange for social interactions is exhausting for me, but being a mostly passive observer and tactically jumping in is much more manageable, and all around a more efficient use of my resources. Work better in a pull- rather than push-based setup, if you will.
> Having to take the lead and proactively arrange for social interactions is exhausting for me
This is definitely the case for me as well. I've set up regular meetings once, to avoid all kinds of discomfort that arise when doing so every time. Though, I understand that such arrangements may not flow as easy as in-person ones for everyone.
> Unfortunately, the more structured, proactive alternatives cost a lot more of my time and effort, so it's all around less effective.
I don't think a remote-first approach inherently takes more time and effort, but it requires a culture change.
If you alone are trying to adopt a remote-first strategy I definitely think it will take more of your time and effort, but if your company culture is remote-first I don't think it should.
Culture change requires time and effort.
And without structured guidance shaping the change, progress will not be evenly distributed.
I think the harsh reality is that remote-first does inherently take more time and effort, even if some of that is a one time investment.
The trouble is that this one time investment is difficult to quantify.
I worked remotely for many years prior to the pandemic so I’m not against remote work. But I don’t think it’s fair to claim that it comes at no cost. I did find it incredibly important to still get to the office periodically for team bonding and to catch up on the 100 little hallway conversations that can’t happen remotely.
I agree culture change requires time and effort, but "upfront investment" is not the same as "inherently takes more time and effort".
I even said it takes more time and effort if you are adopting it when other people aren't (I.e. unevenly distributed progress like you mention).
I think you’re underselling the impact of the prerequisite culture change, because very few companies are remote-first or even know what a good remote-first strategy looks like.
If a company already has a solid and effective remote culture, great! But this is pretty rare, and can’t be considered a general case. Those companies are also made of people who fit the mold of that remote culture, and I question the merit of generalizing their success to a broader workforce made up of people who weren’t pre-selected for their compatibility.
And to be clear, I’m not saying I don’t think the investment is worthwhile; just necessary and not trivial.
> "upfront investment" is not the same as "inherently takes more time and effort".
We can agree to disagree here, but I just find this to be a rather odd conclusion. I’m not trying to split hairs, but think that “just change the culture” hand waves away a massive undertaking for most orgs, and it’s better to address this head-on than pretend it doesn’t exist.
Requesting for people to communicate more in group chats instead of direct messages takes 5 seconds.
Scheduling regular 1:1s with juniors keeps a tight feedback loop. Schedule it once every x weeks and there you go.
Requesting something and something actually happening are two very different things.
There is also a meaningful difference between an in-person group chat and a group chat that will remain visible to the whole team for months or years to come.
This request becomes far more than just changing the medium, and requires everyone involved to adjust to the idea that everything they ask can be later analyzed without the context of the moment, and this has a chilling effect on the kinds of things that people are willing to ask. This in turn fundamentally changes the dynamic into something that doesn’t really replace the original junior/senior relationship effectively.
Accomplishing what the parent comment is talking about requires far more than “please use the group chat”.
i.e., I don't have the respect of the people that are working for me.
I never had issues with people making sure chat remained in public channels.
> There is also a meaningful difference between an in-person group chat and a group chat that will remain visible to the whole team for months or years to come.
One can be referenced later with a simple text search.
The other could have been an email. And will probably end up with people forgetting what exactly was said.
> requires everyone involved to adjust to the idea that everything they ask can be later analyzed without the context of the moment, and this has a chilling effect on the kinds of things that people are willing to ask.
i.e., I work at a toxic company with toxic management.
Because those same people were speaking up regularly during in-person meetings and weren't being judged there.
Also, let's forget about video/audio.
> Accomplishing what the parent comment is talking about requires far more than “please use the group chat.”
Sure. It requires effort. No more so than what was required before. The difference? We blindly accepted what came before as the way things were.
Since there's far less lawyers on this site than devs (naturally), I'll chime in with my .02c. Face to face is king. Don't say anything you wouldn't want your mom, dog, or the news saying when you wake up tomorrow morning. And you'd be surprised the stuff that people will put into writing, even after repeated notice. Ever work in healthcare and have to deal with HIPAA? It's insane how flippantly I've seen patient info shared, like it's not the first thing drilled into you. It doesn't matter if you are Jesus reincarnate, I'm sure you have said some things you wouldn't want to be read out in court.
i just did that to my team and not only our productivity got better, but now everyone knows what everybody is doing (my team is brand new, and the company has this culture where everything is DMd instead of being sent into channels).
Can you be more specific? "Public channels for team comms" -> they explicitly addressed that ("frustrated grumbling").
> but remote doesn’t fundamentally block any of the outcomes
Remote forces us to change the way we have been operating for decades. Why should we?
"Frustrated grumbling" goes to the tight feedback loops, make sure juniors aren't on their own island for too long without a checkin of some sort (if you want to manage things that way, I could also argue for letting juniors flail a bit in some cases but the person I replied to obviously prefers a more micro approach). Public channels were related to the desire to know what others were working on.
Further specifics depend on the dynamics of the team, but the point in there are various relatively easy ways to systematize remote work efficiently.
> Remote forces us to change the way we have been operating for decades. Why should we?
Why should people be forced to continue operating in ways they find suboptimal for a myriad of reasons (commute, distractions, tethering living location/family/friends to job, etc) just because some are unwilling to adapt even though solutions are readily available? The historical status quo is not often a great place to look for arguments for how things should be.
The debate between remote and in-office communication reminds me about the debates around generative vs human made art. Is text messaging "real communication", is a generated painting "real art"?
If the goal of the communication is specific (need requirement X by Y time), text is actually quite probably better (can take time to be concise and clear, use tools catered to the specifics, remove various other subtleties of face to face meetings). If you want to get to know someone or have low specificity communication needs, clearly an in person rendezvous is best.
Why cant you use standups to give updates and then take it offline if anyone is struggling?
You seem to be having some kind of Messiah complex where people always need you for help. If you leave the company tomorrow, the company will do just fine without you.
I eventually had to leave because I turned into a human Confluence replacement and architect on top of my existing work and still was one of the worst paid people (with little to do about that, management hates "mercenaries"). So I'm very happy I no longer feel compelled to do this working remote anymore, except when people abuse our platform.
I saw it happening in a 'remote' setup a few years back, except, it wasn't as intentional as it was in co-located work environments. It was more a natural consequence of people being remote. Issues/delays that might have been more naturally noticed in f2f settings lingered for months before surfacing. And... the more I dug, the more I was noticing this. More teams separated and working independently with few 'info hoarders' acting as informal intermediaries. There wasn't actual info hoarding with a political motivation behind it, but it happened all the same. Some aspects of working in that team were far better than '9-5 @ office' of 20 years ago, others were worse.
I'm not a "remote work at all costs" person, but also not a "return to shared office at all costs". Flexibility/choices I think are the optimal setup. Not everyone has a great home to work from. Many people work better with routine and physical space between 'home' and 'work'. We do, indeed, often get new info/ideas from the proverbial water cooler chats. There's no one 'best' way for people to get work done, and not one 'best way' for people to work together. My 'best' working style even changes depending on the skills and personalities of the other folks I'm working with.
Why can’t this happen over IM ?
You still only overhear those within earshot
What if you were in a meeting at that time ?
From a CS angle, we know async is more efficient than synchronous code, but requires very careful implementation. Same for people. It works for OSS volunteers, it can certainly work for full-time employees.
But if you need consistent support (juniors) or you need to influence/help others (seniors, managers), then it's such a huge hindrance to getting traction.
Your job at the office is to sit and listen to conversations like KGB?
Seriously, it sounds like you dont know how to structue work, nor manage people.
Organizing and growing teams is a challenge no matter what the environment, especially for a group that trends introvert. It is hard, whether in office, hybrid, remote, or mixed.
It is hard enough that it seems to me that people pick a side and then stop thinking about how to make the other options work - because why would you? If you picked iOS, why would you waste your precious time thinking about how you'd do it on Android?
But if you're not thinking about how to solve the problems you perceive in remote work, it's not useful to announce your problems with it as if that is any kind of conclusive argument. You haven't solved the problem, but that doesn't mean the problem can't be solved.
Another problem is that many companies are doing hybrid, and that means 40% of the time spent remote. Do the juniors just not get help on those days? Do they just "talk themselves into trouble" without the talking? If we can answer these questions for the two remote days, we can answer them for five remote days.
>I used to have a couple of PMs from other teams who regularly came to me for help because their engineers weren't great at talking to non-technical people.
Great. You're one of these talky people. Lucky you! We're not all like that. Let's see if we can be friends rather than competitors/enemies.
This is a mixed bag. Remote work can be less effective if you don't have the right people. Employees who can sustainably work remote and generally keep their shit together without being babysat via Teams every day are surprisingly difficult to find. I am starting to think the "10x unicorn" is more common than the employee that you can trust to autonomously get their work done while at home.
Certainly, everyone on HN (and during the interview) will spin the most elaborate tales about how they are an exemplar of Christ and enumerate all of the virtues of their home office/life separation. But, many of us know how these things really unfold in the following weeks and months. I am a human too. I fuck off periodically and am probably borderline disqualified from working remote per my own criteria. This is really hard to do right over long timeframes.
I've been at it for a decade now and I still don't have any perfect answers, aside from sending 100% of the team back to the office 5 days a week. For whatever reason, both extremes are the only suitable option for my brain. The hybrid shit in the middle with all the context switching drives me absolutely bananas. Get into the pool, or get out of the pool. You cannot exist in a superposition of org chart and hope to survive long term.
It's not one brain making any decision here. There is strong consensus in our organization that remote workers are extremely difficult to manage relative to in-office employees. "Not best performance" is amazing if you are getting anything at all.
You're absolutely right that it's about power/control/domination. For better or worse, you have to force many humans into an office context before any productivity is possible. I know we like to believe every human is capable of completely unfettered WFH in the tech industry, but the world simply doesn't work this way.
Pre-covid WFH employees were hired among a backdrop of "most people still work in an office", so there were a lot of extra special precautions taken throughout. Those hiring remote employees wanted to hire remote employees. They weren't forced to.
Taken together, you now have a marketplace of workers where you get a radically different outcome depending on their "initial conditions".
This is a general statement about the economy that is plausibly true, but doesn't apply to all companies because different companies have access to different parts of the labor pool depending on pay, industry, and working conditions.
The kind of talent available to Facebook is very different from what's available to a mid-size insurance agency in Nebraska. I know for a fact that some of those companies in drawing from the low end of the talent pool saw their productivity fall into the dumpster during the mandated WFH period.
Welcome back to my first point. It's hard to find people to replace this person who won't wind up in the exact same scenario. The trustworthy remote workers are in the minority. Until we all accept this it's going to be a really rough ride.
Perhaps the wide spectrum of takes on this boils down to the complexity of the underlying business. If you are running the equivalent of a B2B McD restaurant, I can understand how the bottom-barrel WFH employee & management techniques are viable.
We did this forever! If you were ever on-call or had to remote in from home, you were hybrid. WFH has always been supported by employers - as long as it was free.
I think it depends on the type of work, personality of workers and maybe other factors. For example, I used to work in a team where we were each doing separate part of the thing and it was not too beneficial to talk about work. Sure, we talked in the office, but mostly about movies, personal stories and stuff like that. I did a lot more work from home because the office environment was distractive and I get distracted easily. I can imagine that remote would be far less effective if I worked in a different department.
The coordination part can be much easier in person, but the actual work part can be much worse, and what you as manager care about, and get rewarded for, is just the coordination part.
Most attempts to measure that I've read about find increased productivity with remote work. Do you believe your organization has circumstances that cause it to buck the trend, or that those measurements are flawed?
Another issue is the author's conscious and unconscious hidden biases and agendas. If a research is ordered by a video chat software company, you bet the result will be different than if it's paid for by a coworking space provider.
Similarly, you'll have a different result if it's done by a SF company who needs to justify their expenses vs. by a remote team headed by a manager from the woods in Wyoming.
By the third citation, you lose the source of the study, only have the clickbait outcomes like "86% productivity drop by onsite work", so I'm in the camp of "do whatever feels right for your team".
I'm sure its hard even for non-agile development. Likely for non-software development, too. For anything that's worth being called development.
As a manager I can't disagree more.
Remote really is a horses for courses situation.
Practical example: my younger brother worked as a designer for a company that manufactured light steel frames. Their USP was that their design office was attached to their factory, so they were able to provide better designs with a faster turnaround on manufacturing. Despite living a 20 minute drive from his office, he felt that his ability to have these conversations ad-hoc helped him do his job better. Slack would never work because the lads on the floor were never going to pop that up. Also, it physically can't replace him going onto the factory floor to see what a problem was and being able to adapt his designs. He'd occasionally go on-site for construction issues but this, naturally, is a case where the site has to be away from the office; it might be on the other side of the UK.
In contrast, I'm a manager at a fully remote software company (a very successful software company, I might add). The simple truth is that most of our work can be handled remotely. The biggest challenge is getting the right people together. This isn't a remote/office issue, though. I saw this in my office-based role previously, as well as hearing it from all my (office-based) friends.
If you have something in software engineering that you feel requires people to be fully in-office, please raise it and I'll try to outline how we manage that.
Remote you definitely get less of the gossip that might help you, either for advancement, or by planning to steer things / intervene.
The operative phrase here is "once in awhile". I agree that there is a need for teams to be in-person at times. But somehow that translated to everyone being in the office 3X a week last year and now that's turning into a push for 5X a week at many companies.
(And sure you can blame it all on “managers” and how they should be better in all kinds of ways, but that doesn’t change the fact that remote, for most organizations and most engineers, is less effective as things stand today.)
Completely disagree, and the countless examples of successful remote teams disprove your claim.
Everyone is arguing about the age-old questions around productivity and how to measure it, in software development. Google's tracked metrics fell (probably after a time of instability or increase) and so the organization is reacting.
Sooooooo many things to improve, we gotta please the capital overlords, god forbid we enjoy the progress we made so far to, you know, live life
With respect, this is a skill issue. I also manage people and satisfaction among those I manage is high (there is no change) and everyone else is just as happy with our output as they've always been. Of course there is plenty of complaining by other extroverted managers that they'd like to "see their colleagues more", but should that come at the cost of 2h per day for every single person? Absolutely no. If this is not clearly communicated they will abuse (IMO) their managerial powers by mandating folks do something to serve them. This is entirely the wrong attitude to take.
People will say that remote work lets them focus / write code or whatever, but that's not where the real work happens (or at least, it's only a tiny part of the real work).
The real important work happens when you can play the politics games, identify key players, uncover closely held secret institutional knowledge, and reach across silos to make projects succeed. You need to bypass the red tape and figure out how to get other people to complete the things that are blocking you. You need a way to back-channel delegate things when there is no official chain to do it properly.
Trying to deal with organizational dysfunction is always a challenge, but it's a skillset that any truly productive employee needs. It's hard enough in person - remotely is almost impossible. You won't organically find the right people in a zoom meeting and you definitely won't convince them to help you that way (and vice-versa).
You might think "well my organization isn't dysfunctional!" - well you'd be wrong. All organizations are dysfunctional, it's a matter of degrees and how well the dysfunction can be worked around.
And when working remotely, what I see is that even good coders disappear "in the zone" for far too long... endlessly optimizing some unimportant part of code that doesn't ultimately matter, sometimes creating even worse code that was there at the first place.
And then you feel bad that you say "hey but this new version is horrible" when you know the guy worked on it for a week.
Okay it's doable remote, but it's harder. That's why I say "it's more effective to be not remote".
As a worker, I get it, I hate commute too and I hate not being with my family. But, when the company fails because the competition is just faster and can build things better faster, you won't get a job anymore. So, yeah, I am not for full remote.
I'm glad that I can get away with doing the very little part of work which is coding.
I have zero interest in "reaching across silos", "identifying key players" or "uncovering hidden organizational knowledge". This is the type of thing that a certain personality type might be interested in and it's not me.
I know that this puts me at a certain peg with regard to promotion possibilities. I don't care. I am not going to force myself into doing things I don't like in order to climb the corporate ladder.
If you don't have somebody doing that, you risk being stuck on dead-end projects or working on code that doesn't align with business needs, which can put you at risk when it's layoff time (fairly or not).
So even if it's not you doing that part, somebody has to, and if that "somebody" is also fully remote they'll probably have a tougher time navigating everything themselves, which means they're less likely to keep you focused on high visibility, valuable, and successful projects.
In my experience, remote work is only more effective for "heads down" type coding work where you need long uninterrupted blocks of focus time. Modern offices tend to have lots of distractions.
For work that requires synchronous collaboration or conversations, remote work is less effective. It requires you to explicitly set up meetings to chat, which is much higher friction than just walking over to someone's desk.
Remote work is also much worse for building cross team relationships. In an office, you can easily bump into people across the company and at various levels. You learn a ton from these people, and sometimes these connections can be valuable for your career or even personal life. I've made several friends once I started going into the office frequently.
I am a manager and manage a team of six people. One of them is in a completely different country. I trust all people in my team to do their job properly and am available to them all the time if needed. It works. Our team is profitable and we do a good job. Client and employee retention is high.
Managers requiring return to office and 'butts in seats' have their own issues. Nothing to do with work, communication, performance. That applies to jobs that can actually be done remotely of course.
Could it be that the nature of your work is well suited to remote work? Perhaps you’re delivering fairly well-known outputs or have really mature processes around getting work done?
It would be interesting to ponder some of the worlds greatest creations and timelines they were created on, if folks had all been remote. Could the transistor have been created if your physicist and mathematician were both sitting at a slack screen?
Can you point to the data that shows AI engineers work remotely or from an office?
> live in a crumbling city spending 25% of their work hours commuting and preparing to commute
You’re clearly showing some bias here. Sorry that you’ve had bad experiences with cities, but it’s not useful to project that on to blanket arguments
I guess he’s implying that a lot of that progress happened in 2020 and 2021, a time period where very few prople worked in an office.
Inventing the transistor* or the next leap in LLMs are both knowledge work, so could both be performed remotely
*of course, there was a ton of actual science experimentation and lab work that needed physical presence, but my understanding of the key interactions between team members is that the key collaboration didn’t require physical presence
In my view its time to out these dinosaurs out of their misery and move on to companies equipped for modern day and age work habits.
They prefer remote customers because they want this dysfunction.
This banning of remote work is so backwards, and will only contribute to their demise from their former peak. Next thing you know Google will no longer be seen as a "cool" place to work, and face the same fate as many former behemoths like IBM and Yahoo.
At this point I wonder who even desires to work at companies like Google except for entry level hires, prestige whores, and old people with families wanting stability.
It’s going to be hard to tell what’s related to the Covid shutdown and what’s related to remote working.
Annual two digit increases in ad impressions and clickthroughs and CPMs etc are not necessarily going to happen for Google.
Access to cheap Chinese hardware manufacturing may diminish as more things near-shore, supply chains continue to be messed with by wars (trade and physical) and economic disruption generally.
Tech employee preferences are shifting in terms of what they are willing or able to work on, and where they want to work.
VCs have cut back a huge amount in general, but their emphasis is also shifting.
So, yes, it will be really hard looking back to see what's WFH/RTO related and what's just a result of a rather massive restructuring generally.
But also in addition to demanding RTO, their actual office situation sucks now. In the years before I quit Google (after 10 years of being there) they just made the actual office experience worse and worse. Cramming people in like sardines. Open concept noisy auditorium workspaces. Messing up the parking situation and requiring people to park and walk 10 minutes away while they ripped up the parking lot to build new castles to cram people into. Overhiring and overstaffing into dubious projects. Lowering quality of food and other perks. And during WFH if you actually wanted to come in there was a whole song and dance about reserving desks, and not getting any kind of permanent comfortable workstation.
I don't like working remotely. But I also despised the commuting situation; I was willing to tolerate it while the office was a pleasant environment. COVID ruined that.
Google started on the path to not being a "cool" company to work at when Ruth Porat came on as CFO. She did great things for the stock price, but long term bad things for the culture of the company.
Gonna assume it’s a “who you know” and “right place, right time.” But I’ve been holding out in AngelsList for some time.
Google is, by far, the worst place I’ve ever worked with the most useless work and uninspiring management and coworkers. I haven’t learned a damn thing in my time there. FB had its problems but I was at least learning there.
Also I'm not interested in wasting my time studying competitive programming questions for those interviews.
But sure if you love grinding Leetcode and don't mind being chained to a desk, I'm sure Google is alright.
- startups: MANY (most?) are committed to "remote-first" and talk about this prominently on their careers page
- larger companies (~1000+ employees): do seem to be making more noise about being in the office 2 days a week.
- really big companies: still ignore my English Major ass so idk
Even 1 day a week in the office is useless. It means you HAVE to live near the office or in the same state even. It's either remote or it's not.
And the days in office can be with your team.
I don't understand how allowing some remote work makes it 100% useless.
Video chat (for screensharing) with colleagues? Wonderfully effective. 64 people in the one Teams meeting? 100% seems to be "manager who can't bring himself to write a more then a 1 paragraph email and instead thinks too highly of his oratory skills".
Which has led me to my grand hypothesis that if you're calling a meeting just to give a fixed speech, write it out first and then decide why it's not an email...or decide just not to send it at all. If you think you need a meeting, then prepare the topics for discussion ahead of time and solicit an initial round of feedback.
Just decide that you meet e.g on monday, so you can plan everything
and spend rest of the week actually doing the work without disruptions
What is actually happening is that people come in 1 day but there is nowhere to sit appropriate for development or any kind of 'engineering' work unless they are on site before 8am (no good for those of us with school runs to do). If there's no desk we're being asked to sit at benches or refectory style tables with our tiny laptop screens. The actual result of this is a day of no work, and, being europe, it means a bunch of people filling in the accident book saying they have a neck injury at the end of each day. This is going to get worse as they pressure people to come in without adequate desk numbers. The unions are swamped with complaints (yay for unions!).
If people can find a desk they are surrounded by project manangers or non-technical staff from other teams who are on calls all day with people who are remote, and they themselves are on calls with people who are remote, at home or in another EU country, India/US/etc. No synergy, no quick chats by the water cooler/kettle.
##Remote, virtual global teams do not benefit from being in the office.##
On a more personal note, I'm also finding it's a very noisy, distracting environment. For neurodivergent people (ADHD, Autism) the office is actually really challenging. I find I have to go and close myself in a meeting room to get some quiet at several points throught the day, and I leave early. It's exhausting.
I'd estimate that 80-90% of my team are neurodivergent engineers, cryptographers, or architects, and are actively seeking remote positions. I wholly support their efforts.
I am 100% sure this drive to get people in is because senior management are bored and lonely at home and don't want to come into empty offices. They've paid for these giant offices in London, NY and elsewhere, which cost a fortune, and need to see bums on seats. The way they stay up to speed on what's going on is chatting to people in the halls and corridors, so they don't even really need a computer! They live in a different world.
Screw banks, anyway.
The office in Europe _feels_ like an extension of home (in my experience - maybe not true for all). I feel a general sense of ease there. Taking the subway in New York or driving to work in Houston feels like a horrific burden that I'm just not willing to put up with anymore.
As a thought experiment, people should ask themselves: if I could walk 5 min to my office, would I still want to work from home?
In an open-plan office, you have to listen to all your coworkers, including those on completely different teams, have extremely loud and simultaneous conversations that you can hear from far across the room.
In a coffee shop, people generally don't talk, or keep their voices low when they do, so you generally only hear people talking to the staff to make orders and such.
No, I had to hear 3 other people having a conversation louder than his call with me.
Why not? It's not practical to make 8 of your coworkers suffer through your call either.
Maybe, if you need to be on the phone for hours a day, you need an office not to be in an open floorplan.
Doesn't matter though for me because I'm in my home office.
Depends on the work you do and your age, I suppose. Also whether you touch type on a standard keyboard or not.
My work is made easier with large dual monitors and a nice standard keyboard. Squinting into a single small screen while mispressing all the laptop keys (because those characters commonly used for programming don't have a consistent spot in any laptop keyboard) is not my idea of fun.
I think those horrible, noisy environments would have led to a backlash sooner rather than later. Now any complaints about open plan offices will just be dismissed as people whining about not being able to WFH.
For me, if I could walk 5-10 minutes to an office (especially with people I actually worked with, which wouldn't be the case if I drove 30 minutes to the nearest office) I'd probably do so pretty regularly. For me, it's definitely mostly about the commute which would be 30+ minutes to the closest office and then I wouldn't know anyone there.
Oh wait, that much sq ft per person was “too expensive” so I guess we’re all going back to open plan hell.
Sadly cubicles aren't very soundproof or private (but they are still better than open plan for people who need to concentrate or focus.)
University libraries tend to be somewhat open plan, though sometimes with study carrels, and students manage to get work done there. However they also typically quiet environments as well, there are no supervisors walking around, and falling asleep may be socially acceptable. The density might be better in some cases as well.
It's not culture, it's physics. With a room full of a maze of cloth panels (which are specifically designed to absorb sound), sound is absorbed and can't bounce around the room, leading to much lower overall ambient noise levels.
And then there's "quiet offices" you can use if you need to take a sensitive call or have a quick meeting with 2-3 people.
Used to live in the West Side in Los Angeles. Everything took 30 minutes.
Now I live in North Phoenix. 30 minutes is like... FAR. But it's a real joy to drive.
There is something about walking / cycling that makes even the most miserable day at least tolerable. Now my commute is a combined cycle + train journey again, but now I'm cycling through lovely countryside on quiet country roads. I cannot possibly convey how much I appreciate it, I used to be a city boy!
There are a lot of locations that really benefit me being close to them than being close to the office.
Also, 5 minutes from the office is not very far. If a lot of people work at the office, living spaces 5 minutes from the office will either end up really expensive or really small.
(OTOH I was about as far on Earth that I could possibly get from from my extended family, so that was a bummer).
In my experience it seems like the people who make the decisions on returning to the office are those who can afford to live close to the office.
It has some mixed results. It's very positive for traffic and for climate change - if everyone goes from a 30 mile commute to a 5 mile one, that's 6x fewer vehicle miles traveled, 6x less car CO2 emissions, and 6x less traffic. But it also drives up rents around the office to crazy-high levels. Facebook's policy basically just boosted rents in Palo Alto by $1000/month (when they were there), and then it and the office location was single-handedly responsible for the gentrification of East Palo Alto (after they moved).
Let’s assume I moved to near that office and lived in a high density area away from nature and dark skies. What does my wife do, who now faces an 80 mile commute the other way?
For anyone but singles, co-located work seems anachronistic. Worked back in the day were only one person in the family had a job, and jobs were held for decades (not years) I suppose. Today it seems ludicrous to expect anyone to move for work.
Which naturally leads into either long commutes or remote work. Having built several remote-first companies, I'm gonna say it's not perfect, but it really works.
Going this way, if this were a law, would also prevent employers from treating people as expendable. Flying people in from across the globe because they are marginally cheaper than the local work force never made sense to me.
Work want to move me off an hourly wage. Which is fine, but it means instead of being paid time and a half for every hour over 35, I take 1.5h in lieu off.
If I do a 90 hour week you’ll barely see me for the next three weeks.
That sounds like a good way to make companies do WFH wherever they can.
I mean, they already give preference to candidates near the office in order to facilitate ridiculous hours.
I firmly believe that those behind the RTO push don't realize their 24 hours are very different than the average workers.
My home office is kitted out with an ultrawide monitor, a nice webcam lighting setup, a great mic with a nice low-profile arm that slides under the monitor, a powerful desktop tower, etc.
The downside to working in an office, even when there is dedicated hardware that stays there, is that the hardware is usually not gonna be as good as what I have at home, and that I will not be able to have my own office room to work from without distractions.
On the one hand, I makes sense to pause. On the other hand, making vibrant light urban spaces feels like something they could pull off & really build on. Become a destination company.
I.e., if:
(1) living in the company town is contingent on being an employee,
(2) being accused of politically incorrect speech can end one's employment, and
(3) eviction is ultimately backed by state-sanctioned violence,
then I can see the logic. I'm just not aware of any examples of this actually happening.
OTOH, I have no idea if the plans for those company towns involved behavior standards for conduct in the residential areas, outside of working hours.
The overall setup sounds really dystopian, so hopefully this is the last we'll ever think about it.
That's the point. Google by and large treats its employees really well. There's no reason to think it would push this dystopian version of employee housing, instead of something a lot more tame. The only explanation I can think of is that some people just like thinking of themselves as the little guy against the world.
Many very-bad, dictatorship-type regimes have come into power with immense public support - a public that thought they would continue to be treated well.
I agree there's potentials for the company to grow mean & sour, to exploit the position of granter of a reasonably good life. Ideally a good life should also be available by other means. What really is damned in this condemnation is the rest of the world, which lacks in offerances & alternatives.
The idea is that this is a destination company. Your whole premise is that people get exploited. Maybe over time that's true, but you will never create a destination company by being a shitty fuck.
Pullman is notable for its wage cuts of workers (while still charging the same for everything in the town they owned) which caused a major strike that got ugly: https://en.m.wikipedia.org/wiki/Pullman_Company#Company_town
Pripyat, in Soviet-Ukraine, a “nuclear town” was established and subsequently evacuated when the infamous meltdown occurred: https://en.m.wikipedia.org/wiki/Pripyat
In the US, specifically, a lot of company towns issued scrip instead of cash or allowed workers to charge to an account expenses they could not afford. This may be outlawed but I think this model can be sufficiently masked with technology that it can be implemented and even incentivized for workers to use company money. Further, the company town’s isolation will suggest workers stay inside. Now your whole social circle and standard of life is dictated by someone else’s bottom line.
If the argument is that consolidation of employers and landlords is worrying, then we can have a discussion.
If the argument is that the corporate police is gonna kidnap you, then you're just a conspiracy theorist with a victim complex.
The corporation had no loyalty and has no obligation to you beyond what was agreed upon when you got hired. A termination for any reason means your entire life is uprooted. In addition to finding a new employer, you are now looking for housing. That idea of vulnerability is terrifying to a lot of people and will cause further asymmetry in the employee-employer relationship.
Will there be the Company Store too?
Really sounds like going back to the bad old days
I have no idea what the housing model proposed is. But everywhere else in the US that is mildly popular is ragingly expensive. If I can live in a great place affordably while making a solid paycheck for the future, that doesn't feel like a trap, that feels like a development course. Even if it doesn't last. The meanest thing we can say here is that the rest of the country can't compete, which again isn't the fault of those entities trying to make better.
Will there be a company store? I dunno. Is this a worthwhile dig or a trope, a regurgitation of past historic circumstance? We just spent a while talking about how companies will be desperate to lock employees in, golden handcuff them into never leaving... But now suddenly it's dark Zuckville & he's also nickel & dime scrooging over the employees? This no longer sounds like a viable Destination Company...
Will it be both too utopian and too dystopian all at once? Or is there one side of too much you'd wager for?
I absolutely think this could be shit & terrible. But this is a vacuous shitty useless historically-based drag that, but to me, fails any real analysis of the current situation, ignores the possibilities at hand, and just seeks to disabuse.
This is what they get for adopting a car-centric lifestyle.
>As a thought experiment, people should ask themselves: if I could walk 5 min to my office, would I still want to work from home?
I live in Tokyo, and it's about 10 minutes to walk to my office, and it's extremely safe. No, I don't want to work from home much, except maybe the days when there's a typhoon or I'm just not feeling well.
Absolutely, yes. Don’t know how it’s in Google, but offices in our company don’t supply nice equipment like Herman Miller chairs with high quality desk and constant distractions from other people make any kind of deep state of work impossible.
Add on top of that having a house with a nice garden (if you’re one of those lucky people!) and the clear winner is obvious.
There's a reason why 10x engineers inevitably work evenings and weekends, and, if they have any social acumen, manage to get themselves excused from most workday time wasting rituals, including showing up at the office.
Prefer the DIY version where I have to put the work in myself.
I can appreciate professionally managed green spaces, and do enjoy them, but they have nothing on the space that I myself get to experiment with.
Do you mean "garden" in the American sense (an area for growing food and/or decorative plants), or in the British sense (what American's would call a "lawn" or "yard")?
The Irish I talk to all call their private patch of green adjacent their house a 'garden' even if it contains only grass with optional tree. I had assumed they got the word from you guys.
Working from home there are still days when focusing is difficult, but nothing as frustrating as that.
The beige and drab decor is okay, it’s the way the monitors are so cheap and outdated. And the way the mouse and keyboard are the cheapest possible. Giving people doing knowledge work on computers all day the cheapest possible interface just don’t make sense. It’s penny wise pound foolish.
And The office neighborhood is also very unfriendly for pedestrians and bikers. it’s clear planners believed there was zero chance of people actually walking anywhere.
I’d much prefer an office with decent equipment and a better setting. it’s a reason why I am considering switching jobs. To have a decent office to go to.
With a bit of organization it is not that challenging to have kids. Also there are a number of possible summer activities with school like schedules for those who have less family around + possibility to hire a student to take care of kids while you are working during summer.
I was surprised how quickly summer activities filled up this year. We got him in a Boys and Girl camp at least, but demand is super high for what's available in our region.
Most kids grow up without their parents really being there for them all the time. I feel this must be especially harmful the younger the kids are.
I personally find it completely inhumane and the whole going to the office thing makes 0 sense to me. I mean it makes sense that managers want to physically feel in charge of their herd, but that's obviously not a good reason from my perspective.
I'd also love to have some extra time to be able to go to the gym, but right now I'm getting home, cooking, eating, and suddenly it's past 9pm and I'm having to think about getting stuff ready for work the next day.
tho tbf i don't work well from home, i need social interaction and less distraction. the bike ride was great to wake up, jam, or think about problems for the day
I'd still want the office to be nice. If it's some concrete monstrosity where I can't get them to buy a decent chair and I have to sit in an open plan… home still wins.
Yes, because I don't want to get covid.
I lived 5 mins from my office for ages - I specifically moved to the area to avoid a commute, save money on transport, etc.
Still preferred to work from home.
I said “had” because admittedly now I’m a corner case. My wife and I nomad around the US 7 months a year staying in mostly extended stay hotels and the other 5 months (October-March) we “snowbird” in our home in Florida that’s rented out when we aren’t there to cover the mortgage.
I've lived the excesses of over-funded startups - I don't need the catered breakfasts and lunches, I don't need the endless snacks and drinks, I don't need the fancy desk chairs or fancy desks - I need to not get deathly ill several times a year.
That's the absolute #1 top reason why I won't go back to an office. It's not just about covid - it's about all viruses and illnesses that coworkers spread around the office. Heck no I don't want any of that in my life anymore. No thank you.
Any thoughts on how this happened? Did not have this experience in a diverse 40-year job history
A friend of mine gives tours at a museum of modern art; he says what you say: it's almost a part of the job to get sick at least once per year, typically in flu season in winter.
Employers should be forces to either guarantee there only a very small and stable team of people you meet on a daily basis -- or pay employees premium for the risk they incur because of diseases.
The alternative is to live like people live in Japan where everyone wears a mask all the time during flu season. But people in the west are often too lazy and "individual" for that. I don't really like to be overly broad and generalize, but the COVID stats prove it clearly: https://pandem-ic.com/japan-and-us-are-worlds-apart-on-pande...
/rant over/
"Companies should pay an employees a stipend for the risk of..... human contact!"
I already lament the world where parents are fined and sometimes jailed for letting their kids exist independent of surveillance, and we do not need to take further steps into isolation and atomization
Casual and constant exposure to infectious agents (natural ones, not those transmitted over TCP/IP) develops and maintains an immune response. It's not just the brain wired to have interactions with others, it's the whole gestalt.
It is mainly the long air sharing I believe that can be a difference. You still go to the same toilettes and touch the same doorhandles.
you have a room to be converted to an office, but not everybody is this lucky
This even without accounting for career related advantages when physically being in the office - building professional network, serendipitous discovery of undocumented information.
At the office I share an office with someone. It has no windows, so it's stuffy and lit only by harsh florescent lights. We have to take turns using the office because we just sit on video calls all day. I basically just sit in this torture box on video calls all day.
If it were five minutes walk, I would consider walking over there after dropping the kids off at school and walking back before they got home so I could greet them.
[[citation needed]]
Not enough information to answer that.
Is it an open office layout or a real office? If it is an open office, I will still need to work from home even if it's a 1 minute walk because it is impossible to get any work done in an open office.
But give me a real office with a closing door and I'll happily commute 30 minutes every day to use it.
During Covid, a local co working space here in Berlin was one of the few places I could still go to. It's a five minute walk from my door and I did go there quite often. So, yes, I would and I have. And I don't even have a family to escape from. I've been working remotely in various settings for close to a decade. But I've done so from various offices for most of that time.
I've also been to the US on business travel a few times and got to spend some time in a few offices. There's a real difference between the US and Europe and it isn't good. The average US office with it's cubicles, air conditioning, lack of a view, and typical dreary locale is just miserable.
Google is of course famous for making an effort to make their offices nice. But from what I've seen it's still a cubicle hell. So, I can imagine that enduring a lengthy commute for the privilege of being miserable there is a bit of a hard sell. On the other hand, they do pay a premium for their people. So asking them to show up is maybe not that unreasonable. And of course they have to justify maintaining offices in a places with epic real estate pricing. If people stop showing up, you might legitimately wonder what the point of being in such expensive areas is to begin with.
In an office I hotdesk on a laptop and if I’m lucky I get. A desk for a few hours.
The pandemic was a huge improvement. Suddenly everyone was remote. So it's definitely improved. In a perfect world I'd be very happy to go to an office one or two days per week and have meetings, be social. If the commute was 5 minutes rather than an hour, then I'd be happy to do it 3-4 days a week. But I don't think I'd want it to be 5 days even if I could walk there in two minutes.
I think there is certainly benefit in being in the same physical space as the rest of the team on occasion. I don't think it has to be often though, even the kind of once every 6 months to a year thing some fully remote companies do might be enough to make a difference with team building.
I have my own kitchen, my own bathroom, I can do housework things like putting the laundry in while I'm on a break, I can be in for deliveries, etc.
I'd be most happy with a fully remote job, that has an option to go in to the office whenever I like. Some face time is valuable, but absolutely not 5 days of face time a week.
I walk 5 min to my office and I still want to work from home most of the time. I like going to the office as well, but I prefer staying home.
This is a lovely balance. While the vast majority of my team is distributed across the country (and Europe, too), having the flexibility to stay at home or work alongside colleagues from other projects is great.
Need to focus on development one day? I'll stay at home, since it is more peaceful and my equipment is better (long live big screens with high refresh rates). Want to not worry about cooking and have lunch with other people? I'll go to the office.
I'm also quite active too. It can be a bit tedious, but walking at least 6km everyday does wonders for your health. Specially since I'm a type 1 diabetic.
Nevertheless, my contractor is far from perfect (I could rant for hours about how absolutely crap our company laptops are for developers). But it seems like these kinds of situations can only happen in small, compact cities; which is usually the case for Europeans and rarely for US cities.
I'd highly recommend hybrid to anyone who can afford it, but, as always, your mileage may vary
I’m going to be doing one in mainland Europe, and a friend has recommended Spain and Portugal.
That or an elevator ride to a different floor in a hybrid office/condo tower would be nice.
I do not have a separate office room at home, I work from my bedroom.
American Corp culture is toxic af. Money thirst, shameless self promotion, competition etc really make you anxious all the time.
What they are not, however, is so deeply motivated by fear that if they lose their job, they’ll lose their house/health insurance/families, be labeled a worthless outcast by society etc. That seems to be the primary difference in determining how toxic people’s behavior is in the workplace.
Europeans are rude in comparison.
But those are general culture traits. Corporate working culture traits in America are the worst. Even the northeast Asian usual 'this seems dumb, but my manager/chief want it, so I will execute rather than asking for explanations' isn't as insupportable as American office politics (well, in my case it was a partnership Corp+research institute I worked with, so I guess it might have skewed my judgment)
Good people, optimize for the only thing that matters, smart.
“Where leadership roles had to be”
I said I wanted to walk to work to the giant billion dollar office down the street, I love Chelsea, I love the Meatpacking District, I love the Highline and the things around that office, I love models
But “roles with direct reports had to be in mountain view” and they assured me I would be so impressed with the highly coveted Mountain View and highly coveted Google
the only thing seared in my brain from that trip was standing at an elevator that had a warning sign that I might get cancer if I use it, in the middle of a sprawling boring unwalkable suburb and a janitor being my best source at the time that its a boilerplate disclaimer. He was right. But that was my experience.
Yikes
that’s just what they do
when recruiters unilaterally reach out to you it’s about a specific team and specific role, even if that’s just bait or a hook for other roles. very different than scouring a careers site for all positions. just writing that in case you weren’t familiar with that.
Also during my time there, yes there were roles with direct reports outside, but if you kept your eyes open you quickly saw that there was effectively a glass ceiling outside of MTV, NYC (and for some groups, LON or ZRH).
People would consistently get promoted more easily for less impactful projects, and getting headcount and approvals for projects in satellite offices was damn near impossible.
If you wanted to get ahead - To L7 or L8, even L6 on some projects - you had to relocate.
From the outside looking in, recruiting presents as a unified front, but in reality at many big corps recruiters will not be handling generic hiring. And they may either not be incentivized, or so new and unable to navigate the chaos, such that they can’t direct you to open roles outside their jurisdiction.
I live in a town of 80,000 now, that feels more urban than San Jose. It's crazy. San Jose is not a real place. It's a million people all dispersed in a couple hundred square miles, seemingly at random, all in their little boxes on the side of a highway. No landmarks, no tall buildings, no walkable areas. It's not the middle of nowhere, it is nowhere. I'd say you could not design a "city" more poorly if you tried, but the rest of Silicon Valley sure proves me wrong there! Mountain View is even worse somehow!
I'd say that they'd have better luck selling New Yorkers on their dystopian suburban hellscape if they weren't so obnoxiously positive about having paved paradise and put up a parking lot, but toxic positivity is kinda California's whole thing. They're not capable of putting themselves into our cynical headspace. You have to buy into all that woo-woo crap to survive out there. We're fundamentally incompatible with it. Won't find anywhere livable west of Chicago until you reach Tokyo...
I'm writing from San Jose right now. I a few minutes away from downtown on my electric bike. It's a city like many others. I've lived in Orlando, San Diego, Seattle, Norfolk, Providence.
I'm guessing you worked long hours in an office park and shuttled between a generic apartment and your generic office park. That's dystopian, I agree, but it's not enough experience of a city to judge it and you could have that experience in many other cities.
I'm not really defending San Jose, I'm just saying it's no worse than most other cities. It lacks a waterfront. Cities with water fronts usually seem better.
Most of San Jose is just tract homes, office parks, strip malls, and parking lots.
The worst part of San Jose is that there's absolutely zero culture here. Like none. Anything interesting in the Bay Area, it's in SF.
Edit: I'm basing my opinion on a lot of time spent wandering around by car to have a look around North America. Over 100,000 miles. Some cities that have a good rep actually suck in my opinion, like Austin TX. Actually the most interesting city in N. America appeared to be Vancouver Canada, but I'm not a citizen so I couldn't live there.
https://en.wikipedia.org/wiki/Sideshow_(automobile_exhibitio...
I’m not sure how that makes you feel better spending all that money to live in a place that makes Cleveland look downright exciting in comparison. At least SF and Oakland have some more excitement to go with the unbelievable cost of living and quality of life issues.
As a Bay native, a younger version of me would've produced the mirror image to that rant along the lines of: "why are New Yorkers so angry and aggressive about everything? are they just miserable because they're all packed like sardines into that shabby concrete prison? why can't they just be chill like Californians?"
No accounting for taste!
Rude, brash, and raw. Problems are solved with heated verbal sparring — then you both get it out of your system and move on with life.
Everywhere else feels like I’m walking on eggshells or having to really restrain myself to get along.
Most New Yorkers aren’t cynical. Most Bay Area folks aren’t toxically positive. But it’s silly to imagine that the urban infrastructure doesn’t influence peoples’ psyches - they totally do!
I hate it though
People there act like or want to be categorized in the same tier as NY, London, Hong Kong and has nothing to cater to that tier except for the people that already wanted to check out to anytown USA with a high achieving leaning, but it doesnt have the self awareness to realize that
American postwar suburbia has a well-oiled machine for metabolizing growth, but it has to be fed with virgin land. The Bay Area long ago ran out. The growth kept on going, so it manifests in house prices and dysfunction instead.
However, in the interest of shaking everyone off my trail, I will mention that there’s many affordable, walkable towns and cities outside Philly and Chicago that were built up 100 years along the commuter railroads. In the absence of zoning-related tyranny, transit oriented development happens naturally. Look for towns and cities that were built before 1945, before we paved paradise and put up a parking lot.
Won't find anywhere livable west of Chicago until you reach Tokyo...
I like Vancouver, although I've only ever visited rather than lived there.Absolutely not true - and shame on you if you've never explored the older neighborhoods downtown.
However I definitely agree that overall it's a huge did of a city for its size (and most especially for the housing costs). And that you're saying applies to at least 90 percent of it by surface area. "Not a real place" absolutely nails it.
Won't find anywhere livable west of Chicago until you reach Tokyo...
Not true at all. Sounds like you've almost never been out there, except for a random business trip or two. The west coast isn't my ideal either, but it has plenty of perfectly livable places (if you can only somehow afford to settle down there).
That’s all^ for if you don’t have a car. Yea with a car you can access all the suburban stuff of which there is a lot (eg. shopping and restaurants at Westfield, The Pruneyard, eg. amazing hiking at New Almaden, Saratoga Quarry Park, eg. the vast amenities of nearby small cities). I recommend a car, it gives you access to more stuff, but is definitely not necessary, and even if you have one you don’t need to drive for everyday needs.
My one complaint about San Jose is not enough of a base of everyday cultural events, specifically live music and stand up comedy. The only small music venue I am familiar with that has regular bands is Mama Kin’s. There is no good regular stand up comedy to my knowledge. I guess SF and Oakland suck that energy out of SJ, but that’s a real deficiency.
and i'm moving to MV at the end of the month and am super excited about the walkability, green space, beautiful area, weather, and proximity to work.
sure, it's kind-of boring suburb, it isn't europe, but i thought it was quite nice.
As someone from outside California, who lived there for a while, I have to say that it is pretty jarring the first time you see it. Now, it doesn't take long to get used to it and realise what a joke it is, but that first impression sticks.
Fast forward to me being flown out to California and having to make a judgement call at the cancer elevator.
Steel Products
Steel products can expose you to nickel, known to the State of California to cause cancer, and lead, known to the State of California to cause both cancer and birth defects or other reproductive harm.
Power Tool Parts
WARNING: The metal parts of these products contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling. None of these products are to come in contact with food and drinking water.
Electrical Cords
WARNING: The wires of these products contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.Imagining your scenario is like utopia to me. I hate going on the bus, always some crazy homeless person there, but I don't want to pay for parking either.
I wouldn't mind the office if it was like that. Safe and easy to get to. What a dream.
Having been subject to bad venting systems many times in my career, I can confirm they make the workplace very unpleasant.
Personal offices is the best solution; I had a job that did that. It was brilliant. it's also fairly rare unfortunately.
Especially because I can communicate with my door if I'm in no distraction mode or not. I don't understand why doors are considered toxic, they're a god send. (see larger rant)
Well, one was: at Adyen, way too many people in a single room, on tiny desks, with nothing to separate different teams. That looked like a terrible place to work.
From what? Your home? Hotel?
When I worked for the same company in America - no way. I wouldn't have even tried.
Get a babysitter or work from home.
I didn’t chose for people to have children that they miss all day. I shouldn’t be burdened at work by their choice. At least not twice.
Obviously I couldn’t say my reason for resigning out loud in polite company. Children are a joy and a treasure.
But I’m not the only one of your colleagues who secretly doesn’t want to hear anything about your children and resents you (the hypothetical “you”) for bringing them to work.
I’m just not allowed to admit it, even during an exit interview.
Although perhaps in America colleagues and bosses are more vocal about it, as jemmyw implied.
I think in the circumstances your resignation would have made you look a total prat.
Cities are walkable by design (most built before there were cars at all) and you can clearly correlate quality/quantity of public transport with quality of live.
More money ends up in regional projects/maintenance of public goods instead of either going into private billionaires pockets (trickle down!!…) and/or military industrial complex.
Specifically China: high coverage of CCTV and effective police forces. Like it or not, but even young women feel save going alone through a big city at night.
Specifically Japan: society is very collectivistic and people go out of their way to not even disturb others. People even carry their trash in their pocket instead of throwing it on the streets.
Specifically Europe: the richer you are, the higher the chances you live close to a city centre, villages/suburbs are for poor people/families/weirdos.
It's about the same size as continental US of A. Quite big I say.
I hate it. I completely refuse to go in. I am working from home until they fire me.
My commute is around half an hour in one direction, and it’s mostly enjoyable (7-8 minutes walking, 22 minutes in metro). What I hate is getting ready. My first meeting is at 10am, and I have to wake up at least at 8 if I’m going to the office (have a bite, take my dog out, shower and stuff). If I’m working from home, I can get up at 9:45.
While having colleagues around is sometimes beneficial, everything else is worse. My chair at home is more comfortable, I can keep the light dimmed, I can fart freely, I don’t have to wear shoes all day, etc.
So no way I'm returning to the office. Almost all employers here state at least hybrid work (3 office + 2 home) on paper but in reality with tacit acceptance from management it's nearly 100% remote only, with occasional meetup in the office. Like once per sprint or even less.
Individual employees may disagree, but they’re not the ones responsible for running the company, and they can’t pick and choose which components of their job they want to engage in.
I was in US only once for business travel, in large city. Seeing the sea of people during rush hours on the sidewalk and in trains, moving towards dense "downtown" looked like every hollywood movie, in negative way. I like commuting by bicycle in European cities.
The city is so safe he could take the subway on his own if he wanted to.
What city!? Tokyo or Seoul, I could believe it was that safe for children, but continental Europe? Certainly not London.It is easy to get distracted and unless I have an office where I can __close a door__, I want to work from home (I live alone). I'd prefer the office. I don't need isolation all the time. But when I do, it is critical or I'm not getting any work done. It is already difficult enough with Slack and everything pinging me all the time, despite trying to minimize notifications I can receive (I'm religious about this). People @channel instead of @here, so even muted channels ping me. Every app has poor notifications that are "get a billion pings", "in theory this work, in practice you get the same", and "no notifications." (seriously, how is this not solved?) I can't do the latter or my boss gets mad, and the other two just ping me all day. It's false positive overload.
At least in the office I can turn off all my notifications, turn my computer on focus mode, turn my music up, and rely on the fact that if someone really needs me, they'll __knock on my door__ (or have someone do it for them). But many places have open floor plans or cubicles, and these are worse than slack. Don't get me wrong, I love the collaboration and I think being localized does help people work as a team. Whiteboard collaborations are an essential tool when working as a team. But at the same time, there are times where I need to just be left alone to get my work done. The door lets me clearly visually communicate this to my coworkers. So give me an office with a door (don't cheat with a glass room) or send me home. You're paying me to work, right?
Give me a door.
Imagine this not being the case. And I don't mean a different district, but some neighbouring town. Not many people like to live in a city, and it's also not scaleable for a company to have most of its employees living around a specific office. Especially true for EU cities that all have huge satellite regions with cozy villages and small towns.
I feel like a weird one for the opposite of that. It is nice having the option of working from home, or from my parents in the next county and I need to bob off to look after them, and the cats certainly appreciate me being around more when I WFH, but I don't get on with it long term. I like home being home and work being work, and I generally prefer work to stay out of my home.
I also prefer working in the same room as the people I'm working with¹ and consider hybrid to be a lie. We are officially hybrid, but really I'm remote most of the time because even though I go to the office many of the people I'm working with usually do not. Not that I begrudge other people doing what works best for them, and we get the job done so I don't see a productivity problem, but my level of comfort or lack thereof might mean I go for a bigger career change if I decide to move on from here (because every tech company I know locally seems to be the same in those respects).
Having said that I have the advantage of being near the office, a 15 minute walk² through a relatively nice city (York, the real one in the UK), so I don't have to factor a long commute into my likes/dislikes.
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[1] I think I'm sometimes seen as difficult for avoiding phone and video calls as I really don't find them comfortable: unless it is a group thing or a situation that benefits from screen sharing either come talk to be _really_ in person or send IMs/emails.
[2] Or a 10 minute jog when running late, or much longer if I take a more scenic route
On one hand I don’t think people who don’t want to work should be forced in, but on the other it seems like a lot of companies are taking this as an opportunity to get rid of offices all together. Just look at recent “who’s hiring’s”: the majority are exclusively remote, leaving folks like me who would prefer to work with others and don’t mind moving no options.
That should leave everyone with plenty of options, but on-site + startup combo would have fewer positions and vice-versa remote + established company.
Otoh, over time I could see a profound shift to remote if these new companies were to start replacing old ones and remote worked for them. But there might be a limit where a certain company size favors on-site.
You don't get to choose with in-office. Everyone's forced to work together. Is there something about working on livestream/groupchat video that you don't find as an acceptable alternative? My office has a dedicated session for that once a week if people want to join, though it's been pretty empty since lockdown lifted.
Are you upset that more interesting companies/problems to work on are mostly remote teams? Remote work is one of the few hard, real, and sought after benefits people want that a company of any size can provide to stay competitive in the labor market.
As for me, I have no problem working in an office but the commute needs to be less than an hour of walk + subway/bus otherwise it's too much of a negative externality. Maybe there should be more offices where people live and not massively congregated into a single location? You can blame poor planning for that. There's no reason why there can't be more mixed developed neighborhoods.
Yes big companies are still in-office, but they’re dull and slow by comparison. The type of experience (and level of productivity!) I’ve had with the micro-to-small scale startups in-office seems all but gone.
This reminds me of when Christians in America say they're being persecuted, when of course, they're dominant. I think it would be a good idea to acknowledge that "wanting to work with others in the office" is the norm, not unusual. If this is truly your preference, don't worry, you aren't losing your dominance any time soon.
Working in office with people gives me a sense of belonging. It also makrs a clear distinction between working and non working hours. But my commute sucks. It's 1.5 hours one way! Moving closer is not an option. I would prefer to go to office on alternate days so I can have the best of both worlds.
If I had 1.5 hour commute well of course I'd feel differently!
But 1.5 hours? Sheesh!
I traded that for a full remote job, and 4 hours for exercising a week. My watch says all my health trends have been markedly improving ever sense.
I wouldn’t mind an in-office job with a strong, 100% local team, but that’s rare these days, especially since I don’t want to move across Silicon Valley or deal with anything longer than a bike commute (and I am not the only one!).
I have expressed multiple times here that I like the office, and I go 5/5 days with some exceptions, because the 45 minute commute on foot allows me to decompress and relax. I know that when I reach home, there's no more work.
Funnily enough, I prefer it like this because I have fewer interruptions.
The product reflects it too - in the year since I’ve left no new significant features have come out.
Personally I wouldn't consider a fully remote job.
What the hell is the point of having a hyper connected, super charged by AI world, when ultimately it boils down to having to "go to an office"?
I honestly feel like 95% of tech is smoke and mirrors, the people who own "tech" know this so they end up just asking people to come back to work to help them sell advertisements, which seems like the only way we know how to make money from all this "innovation".
It's really quite mad.
I work for a remote, I can get fired if I'm not performing just like anyone else.
Do they have data to back this move up? Data that suggests that WFH is less effective?
Or are they just annoyed that their expenditure on office real estate is being wasted?
If you even have to ask this, you haven't interacted with many normal people working from home. Homes are full of distractions, especially if you have small kids. I bet your normal young dev with small child at home (even with their spouse taking care of the kid) does half as much work as they could have had they been at the office.
Yes. yes. offices have brain drain in form of small talk and whatever, but at least you in a different environment and detached from your home. And yes there are some people who have the luxury of separate home office and if you dont have kids then that could easily be better for you. However we aren't maximizing only you but your team, your department, and ideally whole company.
Offices are even more full of distractions, over which you have far less control.
At home, I can designate my own closed office. I have full control. I can remain distraction-free.
How does that compare to an open-plan office? People constantly walking and talking around you, many of whom have nothing to do with your job. You simply can't control that. You can't control the noise. You can't control being called into useless meetings or getting pulled into senseless distracting conversations. If you're a senior, you might get pinged multiple times every hour by juniors asking for advice, instead of being able to buffer these interruptions once every hour or two. Hard to buffer requests and questions when they are a tap on the shoulder instead of a message waiting in some inbox.
You conveniently left out the part about some people having the luxurity of personal office. The amount of people I see working on their coach or at kitchen table far out weight the amount of people who actually have a whole room dedicated to their work. I for one don't have extra room just for work, but at least I have dedicated computer table, so I dont have to share the kitchen table or the coffee table.
A) Very handsomely paid
B) Not as tied to an expensive city (if remote is an option)
C) Able to ask our employers to pass on office space savings to us.
Even in the UK, where home prices are exorbitant right now, you can get a 4 bedroom home in the outskirts of Birmingham for the same price of a 2 bedroom flat in central Birmingham.
Heres a couple of homes to show the price difference. Note: that the prices themselves are not relevant only that they're the same.
Flat: https://www.rightmove.co.uk/properties/132806696#/?channel=R...
House: https://www.rightmove.co.uk/properties/131243774#/?channel=R...
Nowhere close to 500k
and current median salaries for senior positions remote from London are 80k GBP
so, yeah, should be ok.
I said if you don't have to live centrally, you can put that money into a bigger house, and it pays significantly more (double the number of bedrooms, not just dedicated office space).
You dont want to do that? thats fine, but you cant pretend that its materially more expensive to have a home office if suddenly you are not geolocked.
But we all are geolocked to some extent or can you just pack up your family and announce that you are moving to Ghana because you found cheap house there? Probably not.
Of course I could take on debt and buy a bigger apartment - probably even from the same building complex - but that feels like insane solution to "going to office every week" unless again you live in America where your commute is 8 hour drive through wild gang lands where you have to be vigilant 24/7 just not to get shot.
Of course that only works if you can work from home for a London based tech company.
From my own experience, I'm very grateful to be able to do that from my home office in the UK, outside of London. I hate long commutes or living in big cities.
Either way, I don't see the point of your arguments. Nobody says that engineers who want to work from the office shouldn't be allowed to. We're just refuting the bogus argument that the office is some sort of distraction-free paradise offering ideal work conditions, compared to noisy WFH setups. Because for the vast majority of US engineers, it's rather the opposite.
Given the choice, every parent I know would choose to work from home with the distraction of their children rather than have to pay something like 25% of their salary on childcare.
People are only truly productive in short bursts of say 45 minutes or so. WFH offers more opportunities to take these with your flow rather than disruptions midway. There's also additional factors such as fatigue and stress from commutes, lack of rest time before the next day.
It is not only chasing some personal flow state - having physical presence where you can just talk with people has a lot of not so obvious benefits that no amount of emailing or IM-ing or zooming can fix.
I guess it really depends on your team. But with my team 3 our of 8 have multiple young kids constantly disrupting work.
Literally never.
This has never happened to me.
Whereas firing a message into group chat has yielded results all the time, and also effective collaboration on account of we're both at our computers, all the tools are right there, and moving information around precisely is easy.
I've also discovered I don't actually hate pair programming, I just hate trying to crowd a workstation when two-way screen sharing is possible and I can throw multiple 4K monitors at the problem.
On the other hand I definitely quit the second job I ever had after 2 years because I could not deal with the noise in the open plan office, or someone scratching the hell out of a porcelain bowl with a fork every single day right behind me for what seemed like 1.5 hours.
That's poor etiquette on your team members part, a gentle request from your manager to those offenders should help. No different to someone not answering their phone etc. I do believe a more casual approach to taking calls when WFH is best, but that's just taking advantage. Sometimes young parent's are not self aware in my, perhaps controversial opinion (it's understandable it happens kids take over their lives), but don't take it out on the rest of us.
My companies productivity numbers all went up after WFH (lots of productivity metrics that we track and publish internally). If the numbers are worse can’t google at least say “we measured productivity before/after and it’s worse”.
This has become some kind of political thing it seems.
Because we dont have draconian employee tracking. If we had then people would be complaining about that instead.
My office has a loud sales team, a loud sales bell, chairs that nearly touch each other back-to-back, A/C that dries out my throat, people who spend 20 minutes chatting at desks, stupid policies that I can't keep up with (and daily moaning about something in Slack) and lots of viruses.
My office has none of that. The biggest distraction is the nice view out of my window.
Horses for courses and YMMV
All it took was a little discipline not to be tempted to some chores doing the day. Pretty easy to overcome that
(I've mentioned to my boss that we should ban zoom meetings at desks and force people to use meeting rooms, but doesn't seem like anyone is listening to me yet)
This is the same Google that routinely ends up writing off billions of dollars in a product even before launching the first stable version of it, they will not hesitate to sell their real estate if they saw remote work was more effective.
the total cost of ownership is not just the mortgage interest payments - it must include the cost of the equity you invested, which is both the initial deposit as well as any principle payments made so far.
If you added all this up, it would be quite likely similar to the cost in rent of a similar house/apartment.
I suppose if you account for this extra cost (which may be non-monetary, but one can always assign the inconvenience using a dollar figure...) then renting could be worse off.
it is possible to make a guess at the monetary value of these advantages, by comparing the difference between the cost of renting vs cost of owning (including cost of capital). Of course, the value of owning is different between different people (some might prefer renting due to the flexibility of moving at a moments' notice for example).
And in fact, if it turns out that owning is lower cost in total (even taking into account the cost of capital), then it would make a lot of sense to buy! And in some areas, this is definitely true.
You always have to be prepared to move, can’t change stuff without landlords approval, can’t buy nice stuff (good luck moving your 80 inch TV with your nice leather couch).
There's benefits to renting too, you have to make the right choice for yourself.
The point is that financially we expect that two approaches to be comparable, perhaps with renters paying a bit for that flexibility and shorter term commitment. (That they aren’t over a particular period is fortunate for those that managed to time the market).
The OP said their mortgage is already lower than rent, which is typical, so it is the homeowner who has extra money left over (compared to if they were renting) to invest every month. The renter has ever-increasing rent swallowing up any raises, so not much left over to invest.
Why do we have a society where social standing is determined by how far away from your mum you have to live to get a job?
Ultimately this will be determined in the marketplace. The best thing a startup can do at present is master remote management. Then it can get good people cheap.
Remote is cool. Full time strict office is blah. Hybrid flex is lovely
My takeaway from this experience is to bemoan the construction of US society around cars. If we all lived close to the office and or had quicker / easier transport maybe this would be less of a problem.
now.. maybe it's just me, but re-reading that sentence makes my eye note "AND WHO LIVE NEAR" as well as CONSIDER SWITCHING as well as EXCEPTION ONLY.
Is EXCEPTION ONLY limited? how do we know?
what about "how big is LIVE NEAR" as a cohort.
The article is a hot take I want to believe too, but legalistic reading says its "doesn't want" in the sense of "want, not is not permitting"
nobody is being strongarmed, from whats read above. There's getout clauses a-plenty for any authorised manager to 'exception' their way out of this.
Google doesn't want people to leave en mass, or unionise either. Want doesn't drive hard sometimes. The real world intrudes.
Has zero to do with productivity.
If management is heavily signaling they don’t want remote work, believe them. When the layoffs come, the remote workers will be very close to the front of the line to get the axe.
The number of laid off techworkers that understand the juiciest parts of their former employers market that are now doing their own thing is significant.
Layoffs will not help these tech giants.
The political and technical structures inside of Big Tech are largely performative, vast swaths of these orgs have literally no skin in the game.
Skin in the Game | Nassim Nicholas Taleb https://www.youtube.com/watch?v=uv6KLbkvua8
That’s the other part of startups wanting remote - you get WAY more access to talent compared to a few years ago when remote-first was weird and scary.
Likewise, Big Tech haven’t had to compete for so long they forgot the number one rule is to keep the talent happy.
Personally, I’m a lot happier now than I was with a big fancy level at a Mega Co.
Google invented LLMs
Microsoft can't even build its own browser
I don't think Google has anything to worry about, but it's funny to see how widespread this sentiment is. Just goes to show how good of a story teller Satya is.
Google also invented "cloud" and is in last place. Invention counts for little.
Google is over-run with MBAs who are busy complecting and burning their employer to the ground while cycling back into the competition (Azure and AWS).
Wait what? Because I'm pretty sure aws predates gcp by quite a few years. And if you mean the marketing word "cloud", I think that's false as well.
Edit: ec2 has been around since 2006
In the same way OpenAI shipped a business on transfomers (invented by Google). Google invents stuff, but then is last to its own party.
Looks like GCP has existed since 2008, https://en.wikipedia.org/wiki/Google_Cloud_Platform
https://en.wikipedia.org/wiki/Cgroups
https://ai.googleblog.com/2017/08/transformer-novel-neural-n...
Asserting that GCP is profitable while Azure is not doesn't necessarily determine their respective successes. A company might reinvest all its revenue back into growth and innovation, hence posting zero profit - this doesn't signify poor performance. Conversely, a company reporting a profit could potentially be stagnating, inflating profits to appease shareholders potentially seeking to exit. Profitability alone isn't a comprehensive measure of a company's health or potential.
> Google invented LLMs
Poor argument. E.g. Xerox invented GUI, where are they now?
Wrt azure vs gcp, I just don't think you can say azure is "killing it" when it's a loss leader for the company. Gcp has proven it can operate profitably, we don't know if azure ever will. Right now its business model approximates Uber.
I've never worked at Google but I know shitloads of Googlers. And listening to their work problems... it sounds like engineers outnumber the other functions like 10:1 (at a minimum) but still produce mind-bogglingly slow estimates for the simplest shit. Like... 9 months to create a settings page. 6 months to change a few pages cumulatively simpler than a CRUD app.
Is it the systems they have to work with? The approvals to connect to this or that? Is everything within Eng bureaucratized to fucking hell and back? Or are >50% of them completely faking it and utterly useless? What the hell's going on there?
Edit: for context... yes, the abstracted examples I'm giving are coming for the perspective of PM / Design / Marketing folks. And when I ask my Eng Googler friends they get awkward and cagey and seem to not want to say anything mean about anyone.
Some parts of Eng are mind-blowingly incompetent. Google is remarkable not for "hiring the best people" but for how widely the quality varies by org. Some orgs have a reputation for incompetence.
Security and Privacy is a great example. Half the org is fanatical about protecting users, smart, effective, the works...and the other half is fanatical about ticking the right boxes on their forms and putting roadblocks in front of product teams because it makes them look important. Try getting something done when someone from the second group is paying attention to you, and yeah, it'll take nine months to launch a settings page.
Yes, there's bloat, but it's not as simple as "there are too many people so MMM ruins your productivity".
That's just deflection. It's like saying, you'll become rich if you start wearing suits.
<vent>
And, leaping into action, carrying the banner of innovation, they're declaring their bold vision of the future: getting sneezed on 20 times a day while attending the exact same meetings as before.
Plus, many people get an extra bonus in this future: the addition of 1-3 hours of commute time per day. (Thanks to terrible traffic in every single part of the Bay Area, this is true for many more people than you might imagine.) Time entirely wasted, that neither their family nor their business will benefit from.
The saddest part of this stupidity is that all teams still have to collaborate globally anyway. So everyone's still going to spend time dialing into meetings, fumbling with microphones, and running into A/V issues — except now it'll be compounded by the fact that there'll never be a meeting room available, and all the equipment will be covered in a fine layer of snot from everyone sneezing on everything.
The fundamental issue with the "RTO or not" question is not the debates about the science of productivity. It's simply the fact that any business choosing to spend time on this is already displaying a failure of judgment and lack of focus.
Entire markets are getting overturned by the arrival of AI, and these people are navel-gazing about desk occupancy rates.
</vent>
We have immune systems for a reason, and fear of illness (without it coming from your doctor) is not a good reason to be against RTO. People get sick all the time, it’s a normal and necessary process to build our natural immunity. I worry about the damage covid did in making people still paranoid about going in public (e.g. people who continue to feel the need to wear masks today without a medical reason).
You imply there’s no value to being in person, but would you really rather catch up with friends over zoom rather than over dinner? Call someone over FaceTime rather than get coffee and go on a walk? Work relationships matter, sharing 3D space allows people to be more creative and collaborative, and companies are recognizing that. Google seems like the last company that would make people come back to the office without doing their homework, there’s clearly data showing that fully remote employees are falling behind.
A couple things I wanted to point out when reading this:
- RTO does not imply sharing a 3D space with those you collaborate with (e.g. distributed teams).
- There is no data that proves that in-person work is more "creative" or "collaborative", simply because it's not measurable.
- You assume Google's intentions to always driven by data rather than appealing to stakeholders.
- there is data: https://www.nature.com/articles/s41586-022-04643-y
- they are not mutually exclusive, I do very much assume google uses data AND appeals to stakeholder value. I don’t hold the view that stakeholder value is purely maximizing productivity, I think google does their homework before making big decisions.
These aren't going to be particularly productive, unfortunately.
If I was in that situation, as a remote worker, I'd start looking for a new job.
That predates wfh by like 5 years though
A third of your team is getting practically nothing done? Are you having the tough conversations that need to happen? Or do you not want to rock the boat (it might not look great on you, either, especially if your peer managers aren't taking things seriously).
You're right, you can't hide forever. People do get fired. And in a couple cases this has ultimately resulted in the managers getting fired too when higher-ups realized the sheer obviousness of "they aren't doing a single thing" that was being ignored.
Failures all around, but I get why one would say "we didn't have this level of complete abdication back when people were in the office" and take that as the easy solution rather than trying to make huge swaths of both their managers and employees get way better discipline, extremely quickly.
I find it funny how people equate office = 10hr hard and efficient work vs WFH = 2 mins of work, rest watching tv and having sex.
The truth is people do as much work as they're motivated to do and as much as they have to do. There's teams at Google who never are allowed to launch anything due to corporate bullshit politics. I have a friend who has been there 15 years, maybe one or two of his small feature products launched, dozens got cancelled. Like a good soldier he goes to the office because he feeds his family with Google dollars. That's it.
I'm going to assume the people complaining about this don't have much sex.
I agree that working from home can be more productive but your argument is not convincing on its own.
This would be more believable if he’d said girlfriend.
citation needed
There's no way I'm coming back to south bay and pay more in rent for a small apartment than I pay in mortgage. Even hybrid is a pain with commute totaling 3-4 hours on weekdays
> The email also reminds [non-remote-designated] employees […] that managers can factor their absences into performance reviews.
Requiring on-site vs remote work is one thing; tying it to performance considerations is another. If an employee is performing well against all other standards and isn’t causing collaboration problems, but has absences against the on-site policy, that should prompt a totally different conversation.
Overall, that note (plus the fact that it was sent in a company-wide memo - recall how huge Google is) seems like it creates gray areas for incompetent managers. Or, for a way to make any manager’s job easier during layoffs.
Definitely sounds like a veiled threat to one's career if they don't choose to be connected to the community
If you simply want to minimize time working, which is an unknown but certainly non-zero amount of employees, it's definitely easier and more fun to do that at home vs. in an office.
There won't be hard evidence for a long time, if ever, on which is better - but the optionality argument makes the decision pretty obvious to me.
The optionality argument makes the decision pretty obvious to me.
On the other extreme you have other people with other tasks and in other kinds of organizations.
In reality though the biggest productivity boost for me is the lack of commute. Because let's face it, I'm not going to commute an hour in the morning and an hour in the evening AND be eight hours ass-in-seat. 10-11 hours away from home. It didn't happen when I did work in an office and it certainly won't happen now. The solution most did I guess was being creative and doing emails or calls while commuting. I had to pick up kids at school or kindergarten at say 3-4PM regardless of whether or not that school was an hour away or two minutes. That meant I often left the office at 2-3pm if commuting. Now I can do kid pickups, do 8h of ass-in-seat all in 8h per day (which is basically the total time of one day that I'm willing to allocate to my employer).
It sounds like now Google is going to be tracking attendance a bit more closely.
I don't think Google would be doing this if it didn't have data showing productivity had been suffering.
That’s a fine tradeoff for me. I’d much rather get the same salary, work from home, and just be marginally less productive.
Seriously, I can't be the only one who is just slacking off when working from home.
I slack off in office for a similar duration that I do at home. They might be different but the "productivity" is identical if not favoured at home because I'm more comfortable. I'll spend time configuring my nvim or reading some interesting but unrelated technical article/book or getting snacks or HN or reddit in the office. At home I might just take a nap or shower or go to the gym (or do one of the aforementioned things).
People operate differently but for me I'm only going to produce as much value as I believe I'm getting paid for. Not more and not less. I see the request to go back to office as managers believing they can act as a coercive force which might work on some (perhaps many) people.
I've got a nice study at home, with a really good PC setup, rock solid gigabit internet, very nice office chair, all the coffee in the world.
But I still really like going into the office as much as possible. I love the cycle in, the coffees with colleagues, being able to just "chat" without scheduling a call, getting lunch out with people.
A set of core values to share with my office manager would be great. Another idea would be to find some kind of training for them in how to turn an impersonal office space into a cared-for home-from-home.
Something like Patty McCord’s / Netflix’s employee handbook, but for lighting, desks, colors, and espresso machines. It sounds so ridiculously trivial and entitled, but in business we are always trying to stay ahead of our competitors yet when it comes to the workplace the competition is gorgoiler’s home, which is stiff competition indeed.
I have a 15 minute walk to my kids' school - not a bad one either, a 30 second walk to the bus stop, a 3 minute walk to the grocery store, a 7 minute walk to the fancy grocery store near the hardware store. My religious group is a 2.5 mile drive/bike. We are approximately one hour from grandparents.
I have an old house with a small backyard and gardens, a neighborhood stuffed with kids and a community that values kids. In addition, I can save money.
Absolutely none of that is possible for my (quite decent) income in Seattle (closest tech hub).
To move me to a par Seattle house with par livability, par neighborhood, and par mortgage cost (but further away from grandparents), would be on the order of a +1M outlay - maybe +750K (but I haven't checked recently). (Wedgewood, Ravenna, or Magnolia neighborhoods, if you're curious).
In short: moving to a tech hub would be a radical downgrade to the quality of life.
As another posted:
> ... There is one side that is unambiguously pro-family, pro-environment, pro-church involvement, pro-bowling league, pro-parents in kids lives, pro-marriage, pro-divorced child raising. ...
concur.
I would also note, pointedly, that if you're a bigshot in a major tech company in a metro hub, you should be having very serious discussions with the city government about workforce housing for the > 30 set. It is actually possible to have a good metro life - if the city is designed for it.
ex-Googlers should class-action sue for emotional damages experienced by losing their only community when they are laid off
Let's see how valuable community is, then, for Google when it becomes a liability.
I've made countless friends over the years from office work, met one of my best friends working in an office and made a lot of contacts that have helped my career; but I'm not in my 20s anymore, barely clinging to my 30s, the office environment is mostly useless to me now.
The main drivers I see behind this is to save commercial real estate investments. Productivity can't be dropping much, if at all, if companies are still making record profits while cutting back on their workforce. I can understand wanting to meet up for a big collaboration, but after that you can go back to remote and then meet up again, that doesn't require a 5-day work week in the office.
Or as it is said: the purpose of a system is what it does. If the primary effects are likely distributional via who remains a Google employee, then we can infer the goal of the decision.
To me the dominant fact is that COVID happened and work seemed to continue just fine. This strongly implies to me that remote work is not a major productivity drain. But I realize there are various counterarguments (e.g. it could not have been sustained, because junior employees can't onboard successfully remotely). I don't buy them personally but I only have anecdotes, which is all anyone seems to have.
How would you even benchmark this in software world?
Companies, teams, products or even months differ strongly
I sleep more, I have way way more time, I don't have to spend money on transport.
And at the end of the day I'm still working in mostly international setting across whole globe, so is remote really this big problem?
Also consider who would be more likely to respond in this thread: people heavily invested in or against remote work (since there is no actual data). Always-relevant XKCD: https://xkcd.com/386/
Megacorp's recent mandatory return-to-office (RTO) policy, when evaluated against its stated corporate values, raises several potential points of conflict.
Integrity: The company's value of integrity may be questioned if the policy is perceived as being imposed without transparency or clear rationale. If the decision-making process was opaque and unaccountable, it could undermine trust and the sense of fairness.
Innovation: A mandatory RTO policy could be seen as inconsistent with the value of innovation. Innovation often involves embracing change, adapting to new circumstances, and leveraging new tools and methods – remote work included. Thus, reverting to traditional office work may be seen as regressive.
Customer-first mindset: If the RTO policy adversely affects employee morale, productivity or retention, there might be indirect negative impacts on customer service and satisfaction.
Entrepreneurial thought and action: Entrepreneurship often entails autonomy, flexibility, and the ability to work independently. A top-down policy mandating return to the office might be seen as limiting these aspects, potentially contradicting this corporate value.
Diversity, Equality, and Inclusion: A mandatory RTO policy could disproportionately impact employees who have caregiving responsibilities, health concerns, or other personal circumstances that make remote work more feasible and attractive. This could lead to concerns about inclusivity and equity.
Collaboration: While collaboration can indeed be enhanced by in-person interaction, modern digital tools also enable effective remote collaboration. Thus, enforcing a return to the office might be seen as a narrow interpretation of this value.
Competitive Spirit: If other companies are offering flexible or remote work arrangements, a mandatory RTO policy might affect Megacorp's ability to attract and retain top talent, impacting its competitiveness.
Execution: Depending on the details of the RTO policy, it could potentially disrupt work schedules and productivity, thus affecting the company's capacity for effective execution.
i love that people can wfh 100% and spend time in their _favourite_ place and raise their kids and see their family and do whatever they want, but it's quite possibly the most privileged position to be in globally. i wish that people put as much emphasis on their communities and raising wages and transforming their cities as they do about their absolute hatred of offices.
i _support_ wfh, but some of the takes are pretty insufferable. "i want to be there for my kids" yeah so does EVERYONE. most workers cannot do that, must live very far away especially in the bay area, and don't have the resources to have a large enough space to do their job remotely, if they can do so at all. i feel so much sadness and pity for the state of affairs witnessing how privileged tech workers act. feels a lot like urban flight all over again, but this time instead of race, it's just wealth.
i don't know how to support both wfh and a reasonable equitable society like that in europe, at least not with 40k FAANG workers demanding that they live their life how they want, when they want, where they want.
Very much agree, WFH is super privileged. Though I'd argue it's actually much easier for me with kids to help transform my city while WFH. Because I have more time to have workers at home, I can lunch out during the day, I can take a couple hours to participate in the local communities during the day (sports club for example) or simply use the local services while still managing a full day of work. With the commute and the office, the only thing I'm able to do is go home as fast as possible to get my kids back from school and go home to be with them.
(oh and that's without counting actually helping the folks who have to be in the workplace, by reducing traffic and decongestioning after work opening hours)
2 days on site would eventually allow for a one night stay in a hotel in the area and focussed 2 days team work.
I can say that I will only start looking in my area in the future and evtl earn less, start to consume less as relocating is no option.
On the serious side, companies that will trust their staff and let them work as they wish when it's ok for productivity will be the ones that have the best chance to pull in talent and the largest pool to fish in.
Google owns offices. Similarly, Apple may have not demanded workers' presence in office if they haven't built their huge doughnut in Cupertino.
One can only hope that smaller orgs won't brainlessly copycat Google "because it's Google, they're big so they must know what they're doing".
Remote work is here to stay. Sure, colocated work is too, but trying to put the genie back in the bottle _at a tech company_ is surely a losing battle. Or is the total comp at Google really that good?
Anecdotes ARE all our anecdata now.
what i do NOT like about working in office is the bloody commute. as a contractor, the simple fix is to charge much more when traveling. we charge by the week, not the day nor the hour, for example, discounts given for monthly stays.
The next year or three will be weird for office work, but at the end I’m fairly convinced it will look like pre-pandemic (5 days butt in seat, teams colocated, remote is 2nd class citizen)
My Gen X generation would be used to office work but comfortable with modern technology. Although many times for complex subjects when you get into back and force messages "just call me" would enter my brain.
Millennial would be similar but grew up with more tech. Voice calls on phones would have been replaced by texts when they were young. Last golden age of TV was over so not much of a draw. I'd guess messaging would be more comfort that for all except the oldest audio voice calls. They be more comfortable working remotely but have certainly experience office life.
I'd Gen Z was born into tech never knowing TV and wouldn't care. Face to face in an office wold be alien for some maybe they never even had a job yet. Email would be ancient tech, messaging is basically speech and cryptic at that.
Basically I think there is a clash of culture and it depends on your generation how comfortable you are which results in how efficient of a worker you are.
No one has mentioned the smell. Some office reek of fear. In other you can smell stress. When it rains and it's hot, there a diffuse sense of sweat from all the people swetting inside the office.
Yet in other ones, usually the poorly built ones, there's a strong sense of plastic. The smell of the building is usually a constant background smell. Brick and mortar buildings smell much better than a glassy skyscraper with constant climatization.
Is no one bothered by that? Usually home, or the local park, smell much better. I prefer to work in public parks rather than office.for exactly that reason.
I doubt that's the case for most roles at Google.
"Our offices are where you’ll be most connected to Google’s community."
Why and how?
So you move away from your parents house and you stop being connected to them?
If you decided to sell your house or give up your rental in a good (perhaps expensive) location in the city near your place of work for a "better life" outside the city in new accommodation, well under the knowledge that after the pandemic offices might very well return to work and are now complaining about things like commute and quality of life is frankly laughable. You took a hell of a risk doing that and it's now not paying off.
The thing about being in an office is it's not about you, it's not about what you want and how your life is better being away from the office. It's about what you bring to everybody else, what you bring to a team of people more junior than yourself and what you can do to help other people. It's extremely hard to find new talent in a junior team working remotely - in fact I'd say it's almost impossible.
Pulling up the ladder behind you now that you've got yours and a comfortable life outside the office is frankly selfish. I can see that managers often get the blame here with comments like "they just need people to manage in the same building" I think that's very unfair because actually what they are trying to do is to manage a team of all skill levels and seniorities and by having a remote, or even semi remote, workforce that job is made much more difficult. Covid started about 3 years ago so anyone with less than 3 years of professional experience has probably never ever seen a real working office, just remember that.
In an ideal world we should all work for "the greater good", but this is just a job. Trying to get more out of your labor is fine. Company always try to squeeze as much as possible out of their worker, why should it be wrong to do the same ? It is a business relationship.
There is a very real reason disruption matters. Can Google be disrupted? Absolutely. However, will they? I believe so. But not by playing by the same rules.
It’s painful to see the most entitled industry in the world angry that they have to switch companies sometimes…
In short, Grow Up! (a message from a tech worker who has rarely worked from home and has reaped the benefits of in office work throughout the pandemic)
First off, employees aren't directly accountable to shareholders. Nor should they be. Company boards are.
Secondly, how about providing a collaborative, remote company culture which enhances productivity and efficency? Which also widens the global hiring pool and doesn't discriminate against those who can't travel for hours a day. For tech companies, forcing their workers in to metal tubes and high-rises for hours a day will never be as purvasive as it is now, and I hope it stays that way.
(A message from a tech worker who performs great at his remote job for the last 8 years and has reaped the benefits of remote work before, during and after the pandemic)
In the real world this statement is demonstrably false. Ask the majority of employees in the world, because if they aren't the owner they are working directly for the primary shareholder of the business.
I own stock in my company, I don't want to go back to office. if you really care about coddling shareholders I suppose you're also in favor wage suppression, anti-union activity, corporate job cuts, and all the other anti-worker crap management & owners throw down. in short, grow up & realize a mindset like yours just holds the people who actually get stuff done back
It was your choice to move 2 hours away from the office instead of having 15min commute.
https://www.businessinsider.com/over-two-thirds-us-remote-wo...
I had to look it up to find the postscript which I think is very precient today:
"P.S.— Say howdy to George Carter, and thank him for taking the pistol from you when you were shooting at me."
People with kids or spouses, or those with roommates, should not be allowed to work from home because many in that situation (I’ve learned) do very little work and others have to take up the slack.
"Hey, so I see you're living with other human beings. I'm afraid remote work isn't open to you."
"Oh, ok that seems fair. As a result of the fact that I can't afford a home all to myself, I will absolutely commute for 2 hours a day to come to an office filled with other parents and caregivers."
Nobody's saying it because it's nuts dude.