That's insane. Reminds me of LTT's secret shopper incident where they rejected Dell's suggested extra warranty package and then Dell included two mutually exclusive warranty packages that you cannot even intentionally select simultaneously on their website.
Ex: I recently saw it with server RAM. $1700 (CAD) from Dell (via service tag) for something that’s $100 CAD from Crucial, but “discounted” to a few hundred after an email. Or $600 SSDs marked up to $3500. It’s a big scam.
Dell also sends “itemized” invoices where every item is listed, but the price is one big total. Descriptions are intentionally, in my opinion, obfuscated to resist price comparing and auditing. We need a massive audit of government spending on tech IMO. Companies like Dell are price gouging.
This is rampant across a lot of enterprise & mid-large B2B vendors because of purchasing departments getting evaluated on the %discount and not by any measure of value for money / market pricing. If purchasing requires a >20% discount to ok your deal, of course the incentive for the seller is to bump the price accordingly and see it waved through.