Nvidia CEO got a driver bug fixed in 12 hours

I'm my opinion good CEOs know when to press that emergency button and to use it sparingly. Some CEOs like Musk manage exclusively by it and I don't know that it's the healthiest of long term strategy. He does get away with it for the most part it seems.

In the Twitter thread the sender says they exhausted all the support channels. And note they were a corporate customer of an expensive product, not some random guy.

The CEO didn’t seem to feel that way.

Would it have been more respectful of the CEO’s time to wait until your business falls because of an Nvidia driver issue and then write up a postmortem?

>Feels pushy

if you want to get anything done in the world you need to be a little bit pushy. If your company is at the risk of failing because of some critical bug sending someone an email isn't a big deal. Worst case he ignores it, it's not like you called the guy out of bed at 3 in the morning.

The biggest mistake people make is simply not asking for help as directly as possible. Especially if they're too intimidated by someone's status.

Selling a nonfunctional product is disrespectful of the customer's name.

Feedback is a gift.

What do you think the CEO's job is? Only to tell people what to do?

I've no idea who DJB or Jensen are.

Except it's not the name that makes him important, but the fact that he's at the helm of a big company like nVidia.

Uh, what? I know everyone else on that list, but if your preceding sentence hadn't said "NVIDIA CEO" I would know zero about a "Jensen".

Linus tech tips?

Had no idea who Jensen was.

Wasn't Sarif CEO though? Pretty certain Adam was Chief of Security.

>This is Hacker News

You would expect that. Except HN isn't very good with Hardware. It might have work with Linus or Carmack. Not so much with Jensen.

Nvidia wasn't founded as a $960b company with 27,000 employees; it was once "microscopic", and if you saw some of Jensen's early emails, you'd probably mock them too. I think Suhail was appealing to Jensen's sense of urgency and responsibility as someone that understands what it's like to grow a small company. The tweet says "30 years after its founding, this guy still acts like a hardcore founder. Jensen is the best tech CEO in the game rn." I read that as Suhail praising Jensen for being so responsive and helpful, not flexing or equating their work.

Suhail is also the founder of another "small" company called Mixpanel.

No, finding your lunch doesn't make you a founder. Building something and launching it makes you a founder. Ridiculing others who are trying makes you a...?