You can't treat volunteers like that. You have to keep them happy. You have to treat them with respect. You're not paying them for their free labour.
You can't treat volunteers like that. You have to keep them happy. You have to treat them with respect. You're not paying them for their free labour.
I don't like it on Reddit and I don't like it on SO. They should pay professional moderators just like Twitter and Facebook.
Which are?
I understand very well that it is active moderation which keeps SO from being a toilet of spam and junk. At the same time, in my limited experience SO moderators are petty tyrants, very jealously guarding their tiny domains.
I often wonder about this. I can see how this is true for somewhere like Reddit where lazy memes could overrun any subreddit, but I'm less convinced when it comes to SO. The vast majority of SO moderator actions are on questions that non-mods have already downvoted and reported. These questions could/would be hidden by SO's algorithm anyway. Only new queue lurkers see unpopular questions.
I think that SO's moderation could be almost entirely automated and overseen by a small number of professional paid moderators.
I don't think that's always the case. People can and do organise themselves in ways that prioritise collaboration over treating these sorts of things as a zero-sum game. Not all orgs have to function in this way.
If this is all you have experienced, then I urge you to look beyond your current circle (or bubble) to find people who genuinely care about others and want to improve the world.
Since most people tend to avoid confrontation, that gives the kinds of people who want to take as much as they can (or to have their way in some other way) a free pass until someone does in fact fight back.
Hence it's not surprising if, in the big picture, it seems like "people" (as in enough of them to make it a potential issue) do in fact seem to behave that way.