This is the first I am hearing about the commercial support on this. I had no idea my EIN was so powerful. The brand in my mind is 100% hobby because if I was able to source enough for prototyping (which was not possible over the last 18 months without getting gouged) then sticking with tried and true platforms was the only path forward. Not trying to be cheeky, just surprised the prioritization for commercial products was not publicized more.
I don't know what quantities you wanted for prototyping, but on the actual "we have a product and need rpi to ship" this was well enough advertised (imo). I certainly knew about it just from looking into acquiring some hobby-use Raspberry Pis.
How is the impact of the brands choices the fault of the brand? Did you forget an /s?
Their choice can most certainly be questioned, but in this case the choice favored the use-case OP was talking about. So if anything it should have strengthened the brand image from that point of view.
It was mentioned as a footnote in the Dec 2022 update. Seems like a miss by the marketing team. My bad for missing this and only seeing the headlines.