Windows Phone to overtake the iPhone? It will happen. (2013)
computerworld.com
computerworld.com
There was solid user research at the time indicating that it was both more popular with and had a lower learning curve for first-time smartphone buyers compared to iOS/Android at the time--but there were fewer and fewer of such first-timers by then.
IMO it's a great example of a better platform (in terms of UX and polish) losing to competitors/incumbents on things other than...for lack of a better word..."worthiness".
As @chiph said, being the third to launch is just a death knell for platforms. The network effects trending towards a duopoly are just so strong. I worked for an agency where clients did initially give us budget to build WP apps (and we had a ton of fun!), but if you make an 80/20 decision enough times, you end up supporting only the top 2.
But that was of course running only the few apps available on the store. Any third-runner in a space is never going to get enough attention from 3rd parties to survive.
I thought moving to a 120hz display would get that feeling back, but it still doesn't have the slippery feeling.
I probably wouldn't ever have bought one, but Windows Phone was not, for once, a mere iOS clone, and I respect that.