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A lot of people just don't care about writing to the right address. I did work for a university and the most random people would get emails aimed at completely different departments, staff or even a different university. I don't mean old people or clueless young students, I mean some press contacts, some other academics and people like that.

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I very recently had a 'dont care about the write address' story -- which I think is worth remember for those of us that monitor some of these less-common but known-to-technical-people mailboxes....

When I had an issue with LastPass, the ONLY contact method they listed for support required you to log in and use their help form...

Since I used federated login, only the browser extension was supported -- not website login... So.. I can't log into their website for support, but I have to log into their website for support...

I went through a series of help@ support@ helpdesk@ contact@ and got bounces / "use our web form" responses... I then escalated to the other technical addresses like webmaster@ hostmaster@ until I finally tried to reach out to sales@ for the support issue...

So sometimes people do intentionally write to 'the wrong address' because there's no 'right address' (that's publicly known/available).

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