I grew up in Vegas and have a lot of family and friends who work in the casino industry. A particular family member is an executive at one of them and told me that he has control over the odds on machines (within the legal limit) down to a particular machine being used by somebody. Apparently this means if they need a particular high roller to stick around for awhile and spend some money they can go ahead and grease the odds on the machine they’re using to give them some winnings to spend. Then they can just make it back the next day or whatever by cranking it back and making the odds worse. Honestly at first I thought he might be exaggerating but some time later I had a friend who worked corporate finance at one of the big casinos independently tell me the exact some thing.
These casinos though are really no joke. It’s one thing to skew the odds, and most people understand that, but being able to skew them in real time feels a lot more rigged. I assume some machines don’t operate this way because for many years the smaller casinos had machines that you could break even or win a bit consistently in poker, and some casinos even advertise odds. Still though its pretty shocking if my understanding is correct.