Same thing at the company I recently worked at-- a maker of software for car dealerships & manufacturers.
The product marketing mentions AI.
I asked a staff data scientist (has been with company for several years) if AI is used in our products.
"No."
It's quite amazing how pervasive Fraud & pseudo-Fraud is in the American economy. Regulators seem to turn a blind eye to so much of it. A recent example I saw was Food adulteration, with things such as sawdust [0]
[0] "31 Foods You're Eating That Contain Sawdust" https://www.prevention.com/food-nutrition/healthy-eating/a20...