He wanted to know if I could help with the wheel chair, I could not. However, I filled out and submitted support form with the inspector open. The ajax response was an HTTP 500 database error but the inept UI said "Thanks for Contacting Us" indicating success.
I contacted them about it via Twitter and they straightened it out and got in contact with my friend within a couple days.
Another one is a friend is a huge fan of smart IoT devices, some of them on Siri, some of them on Alexa. He had to remember which voice assistant reach device was on, which got confusing with all the different devices (mostly lights), so I setup a home assistant bridge for him, so everything is now accessible via Siri.
Yet another one, a friend had their laptop hooked up to a projector which was cumbersome because their laptop was tethered to the project all the time and they couldn't move around with it. So I gave them a Pi (pre-shortage) and taught them some software so they usually have that hooked up now instead.
Years ago, more on the IT side, but I'd clear out crapware laden Windows laptops of accumulated spyware. They'd be able to put off buying a new laptop for a while longer, saving them money they may not have had.
Otoh, anyone who has built a product has essentially done what you're suggesting, noticed a bad situation and used software to solve it, so I don't find it that depressing.
I've also got a lot of carpentry experience, that's definitely had more of a use in the way you're suggesting.
So I fired the browser developer tools and saw how the elements were disabled, made the correction, and resubmitted.