> A DfT spokesperson said: "Our railways are currently not financially sustainable, and it is unfair to continue asking taxpayers to foot the bill, which is why reform of all aspects of the railways is essential.

Well, yeah. Public transport never going to be as sustainable as private transport, that's why the government is funding it in the first place. It's partially to provide tax payers with a service, and partially to offer an alternative for those who can't afford other options.

Whoever put punctuality, personal safety, and train Wi-Fi in the same part of the questionnaire was setting the research up for killing the Wi-Fi. Obviously people prefer not being stabbed on the train above Wi-Fi and "arriving at the destination on time" is the main purpose of the whole field.

"We want commute to be worse and more expensive" is a bizarre take to have as the department of transport.